Hoteller nær Citizens Business Bank arena

«Nice family room with a sofa bed, but no bedsheets in the room for the sofa bed. Seems to be some what modern and up to date.»

«Good»

«Completely satisfied. Would definitely stay there again.»

«Awesome customer service!»

«Spacious clean room, great AC, great breakfast. Couldn’t ask for more.»

«The hotel did not advertise that they are under construction. I arrived in the evening and they allowed me to check in without informing me. After receiving payment then they told me. An hour later once i viewed the place i told the desk i wanted to check out because i was not comfortable there. They refused me a refund, but I thought that the false advertisement allowed me a refund. I did not stay more than an hour but they received payment for 4 nights. This is just a fraudulent process and ...

«Upon booking, it listed free breakfast (continental). There was not. There were items for purchase, however, part of decision factors of where we book are reliant on continental breakfast since we travel for dance competitions and oftentimes, they start early in the mornings. So having it available is important in determining where to book. »

«Located across the street from Ontario Mills Mall, which was the reason for booking. Many choices for shopping and eating in the vicinity. Free parking onsite. Has fenced in pool but did not use. Clean and comfortable rooms, fine for 4 people as sleeping sofa is of good quality. Free breakfast which satisfies most people with warm and cold food items. Good selection overall. Limited number of tables - can get crowded at peak times. Hard working staff to maintain order around the buffet. Evening ...

«It was great and pet friendly.»

«Nice breakfast, property is neat and clean. Great area!»

«There were ZERO ammeneties in the room...I mean nothing but a T.V. There was no fridge, no microwave, NOT EVEN AN ALARM CLOCK. I had to go down to the lobby to get coffee. The.lobby is ALSO the "continental breakfast" area. We ended up finding an IHOP to find a decent breakfast. The hotel WAS clean, rooms were clean, parking area was clean. And.we felt safe.»

«Breakfast was great., no hot water in shower, let it run for all time and never got hot. Was very disappointed had to take a cold shower on a rainy day.»

«Wifi is not good.»

«Staff need better custumer service. Rooms were great. Clean rooms. Nice inviroment.»

«Pool was small and over crowded. Pool was cold. Hot tub was nice but small. The hand soap dispenser in room was empty. Bath tub drain was clogged and not draining properly. The rooms are very noisy. You Dan gear people above you and beside you. The beds are less than average as far as comfort goes. The plus to this hotel was it felt safe and the shuttle was convenient to the airport in the morning. Very nice staff but hotel is over priced. »

«Staff took care of us and was on point very clean »

«I travel to the Ontario area regularly and the SureStay has been a good choice. It's not fancy and is showing a little wear in the communal spaces. But the rooms are spacious, comfortable and the location ideal for visiting throughout the west end of the Inland Empire/east end of L.A. County. Access to freeways, the airport, commuter rail, shopping and dining is a real plus.»