Hoteller nær Chicago og Alton jernbanedepot

«My stay at Silver Heart was truly magical. The property is stunning and full of character, and everything was sparkling clean. I could not have felt any more welcomed and will absolutely stay there again if and when I'm in Kansas City area next time. »

«Staff was great and we loved the room. We will be coming back to stay again. »

«Great breakfast! »

«Room was clean »

«Very helpful»

«Linens stained, perhaps soiled (mainly top covers). Place is showing some wear. Sheets a bit rough, but probably provide some exfoliation. Not much available for breakfast, but you are in luck if an oatmeal packet and an apple would do. Parking convenient. Not a place for lite sleepers, overlooks the highway and quite close. Mattress acceptable. Also, if a sign is on the desk saying, “Assisting another guest, back in 10, call —- in an emergency”, call immediately. After a 15 minute wait, ...

«My bathtub was still dirty. The toilet barely flushed and I didn't have any light bulbs in my lamp. It did get taken care of. I think house keeping should check those things »

«This place is described as more than scetchy. Not a good place for the family just because it has a good price. The staff is just fine but the condition of the property is not good. Smoking and marijuana reek the halls even though there are strict rules against these things. The staff seem hesitant to provide enough towels and bathroom supplies for four people. We stayed two nights and will never stay again. Sorry Quality Inn. The room and facilities were in terrible shape.»

«Terrible»

«Worst experience ever.. stole my sons medication and threw the rest of our things away, after stating they would hold our belongings for 24 hours. I went to pick up my things and was told to leave and that they would call the police. DONT STAY HERE !!!!»

«Det var generelt dårlig renhold på rommet. Veggene var ikke rene. Kranene på badet var løse. Det luktet veldig dårlig både på rom og i gangen.»

«RudeCall the cops on me all out bad experience»

«Terrible, dirty, unsafe »

«Cigarette hole burns in the covers and sheets. My kids have bites from there and I’m pretty sure they are bed bugs. The pictures were deceiving to say the least. I’ve stayed at other days in and they were in pretty nice condition. I booked because the pictures looked decent and it had a pool. Needless to say my kids were disappointed because I wasn’t trusting the integrity of the pool because the room was not matching the pictures. Will not stay there again. I will say the staff was friendly ...

«Under renovation (which we were informed about the day of our check in). Upon check in, we were told we were lucky because we would be in one of the newly renovated rooms. Unfortunately, they are poorly done in every way. Nothing was functional, everything is cheap and done halfway (missing outlet covers, power strips hanging at the back of the bed, visible caulking), entire hotel smelled bad. Additionally, the desk was unattended most evenings with easy access to the building, the food permit ...

«Non-smoking room smelled of smoke. Didn't feel safe. Uber driver that dropped me off and picked me up (separate drivers) both said the hotel had a bad reputation in the area»

«The room smelled like raw meat and I got woken up several times at night by this banging noise from the bathroom. I assume it was from the pipes when other guest flushed in their room. I opted out and stayed at another hotel the last night.»