Hoteller i Chesilhurst

«Requested a non smoking room. Room had a strong smoke odor. Stayed in the jacuzzi tub king room. THE FLOORS WERE atrocious. Walk around and your feet turn black automatically. Definitely need to take a mop to the floors. Pillows lumpy and bed was hard as a rock. Only good thing was the shower pressure however the shower curtain had mold at the bottom. Look elsewhere for your money….»

«Yes»

«Lied to about availability of the pool when I phoned to ask about the pool hours before check in. They denied it would be closed for the entire stay when directly asked. Closed the whole time. Housekeeping couldn’t have slammed the door to the room next door more times early in the morning if they’d tried. So annoying. They tried to get into the room twice though I’d added a day to the reservation. When I reported the problem to reception, the same woman (always at the desk in the morning) who ...

«Clean»

«Everything was clean »

«The tv had two separate remotes that were cumbersome to use and made watching it difficult. I had to get assistance three (3) times, yet the hotel did not offer any adjustments to our bill.»

«I was very unpleased by this stay. The receptionist was so rude and cold which made it feel so unwelcoming. She charged me $5 to park my vehicle which I’ve never even heard of considering their lot was next to a closed down restaurant and was empty. Our room was so dirty- mold on the bathroom walls and floors. The shower definitely wasn’t clean. My friend’s room had someone else’s vibrator on the floor when they entered. The staff thought giving Gatorade and snacks was sufficient to clear up ...

«Smells a bit»

«Rooms smell terrible. One of our rooms smelled of Marijuana and the other like mold. Our ed spread had stains. The door to the room you see as you come up the stair case had streak of something all the way down the door. Although we asked to switch at least one of the rooms we were told they were booked solid. Which was not true. There were rooms next to mine that were empty the entire stay. There are very large rat traps in the check in area and there was condom wrapper in the staircase up to ...

«We had two rooms under two names. But only one confirmation number - because it was all under one account - confusing because they only pulled up the name & not both rooms -fully booked no avail rooms - the other party had to go to another hotel - I gave them the other persons name & they found the room. One confirmation number should have showed two rooms with different names We almost »

«Not clean, smelled like dog, there was dog food on the ground. Rusty unsafe shower »

«Very nice place »

«Great place. Enjoyed my stay»

«The room was clean, and there was noise coming from the vent when the heat came on. »

«El hotel es muy bueno pero la señora mayor que está en la recepción al parecer no sabe lo que es atención al cliente las 3 veces que debía hablar con ella era muy grocera y mal educada.»

«Loud dogs and kids»

«Everything was very nice. Staff was extremely courteous. They had the most amazing scent flowing through the entire hotel. I didn’t wanna leave.»

«Always amazing!!!»