Hoteller i Waterford Works

«El hotel es muy bueno pero la señora mayor que está en la recepción al parecer no sabe lo que es atención al cliente las 3 veces que debía hablar con ella era muy grocera y mal educada.»

«Place is absolutely disgusting. Hair all over the place, moldy dollar store shower curtain, toilet that continually runs, lights that don’t work, filthy appliances, trip hazards, no curtains stale pastries and a clown of a manger. Better off at any motel in the area. Maybe they need to run some scam to fix up the place???»

«The tv had two separate remotes that were cumbersome to use and made watching it difficult. I had to get assistance three (3) times, yet the hotel did not offer any adjustments to our bill.»

«Manager was rude. He didn’t want to be bothered or could care less. Ended up not going or staying at the hotel because a family offered a room instead and we wasn’t refunded the money from the reservation. Email receipt said no charges would be made until arriving at property and reservation would be lost if not arriving upon a certain time. Not one time did it specify that charges would be made to my account even if we never occupied the room. Also did not specify that we would be charged ...

«Requested a non smoking room. Room had a strong smoke odor. Stayed in the jacuzzi tub king room. THE FLOORS WERE atrocious. Walk around and your feet turn black automatically. Definitely need to take a mop to the floors. Pillows lumpy and bed was hard as a rock. Only good thing was the shower pressure however the shower curtain had mold at the bottom. Look elsewhere for your money….»

«Very nice place »

«It smells like smoke supposed to be non smoking but there has been a lot of smoking in this room. And the hotel tried to mask the smoke smell with very strong air freshener which is making it so much worse. My eyes hurt from the smell and I have such a headache »

«Excellent service epic. Thank you.»

«Not clean, smelled like dog, there was dog food on the ground. Rusty unsafe shower »

«The place is nice and clean, great and very friendly service »

«The room was clean and the stats were very nice.»

«Everything was wonderful except for the noise. As long as you don’t mind drunk college kids yelling at 3am and cars revi»

«Room was clean but when they cleaned the room they left the door open and they also left cleaning products in the room.»

«I was very unpleased by this stay. The receptionist was so rude and cold which made it feel so unwelcoming. She charged me $5 to park my vehicle which I’ve never even heard of considering their lot was next to a closed down restaurant and was empty. Our room was so dirty- mold on the bathroom walls and floors. The shower definitely wasn’t clean. My friend’s room had someone else’s vibrator on the floor when they entered. The staff thought giving Gatorade and snacks was sufficient to clear up ...

«Lied to about availability of the pool when I phoned to ask about the pool hours before check in. They denied it would be closed for the entire stay when directly asked. Closed the whole time. Housekeeping couldn’t have slammed the door to the room next door more times early in the morning if they’d tried. So annoying. They tried to get into the room twice though I’d added a day to the reservation. When I reported the problem to reception, the same woman (always at the desk in the morning) who ...

«Everything was clean »

«Yes»

«Clean»