Hoteller som ligger i Zona Dorada

«El hotel está “bien” pero no había agua, y dos horas después de que YO avisé que no había nadaron el aviso de “disculpe las molestias” el personal atento pero no resolvió NADA ni negociación ni nada me tuve que salir del hotel»

«Buena atención, por parte de la administradora, hay cerca supermercados y farmacia y a 2 cuadras de la playa»

«Super bien ubicado cerca de la playa y tiendas todo cerca»

«5 Frogs Hotel is situated in a great location on a street that runs parallel to the beach and is lined with many restaurants, bars, and shops just 2 minutes from the beach. The property is beautiful and very well-maintained. There are 2 pools. There is also a bar on the premises with large TVs for watching sports etc. The GM, David, is the most courteous, helpful, and friendly person we've met at any hotel or restaurant anywhere. The restaurant/bar staff are great, especially Oscar. The entire ...

«El lugar está muy hermoso, la estética y decoración están muy padres, la habitación me encantó al igual que sus áreas comunes, el personal muy atento y confiable nos apoyaron en todo momento , lo que más me gustó es su tranquilidad de verdad si quieren descansar y pasar un buen momento este es el lugar»

«Me encantó el trato de Laura en el restaurante del Buffet. En general todo muy bien y la ubicación Excelente, seguro regresamos»

«Excellent property, we've been visiting for 15 years and we love it. This time though the staff seemed disconnected and rude. We are always welcomed with a glass of sparkling wine, this time just a bottle of water and then served the wine just when asking. We travel as a big family and booked a studio and a 1 room suite, and as everyone who knows this property also knows this types of rooms when together can be connected as a big apartment. We were told we had them together just to find out this ...

«The help was excellent especially the staff by the pool Alex took excellent care of us always Jonny on the spot the Maude were excellent they even brought cookies at turn down the only gripe I had was they would not let us check in 15 minutes early lines got extremely busy at three meals were good their idea of a great steak and mine were different the least expensive steak was spot on the more expensive tasted like it was boiled some people could like it just not me over all great vacation»

«La chica del restaurante muy pero muy amable»

«At check-in, I asked for a bottle of water because I was thirsty. I paid for the bottle of water with my credit card and gave the employee a $6 tip (3 new $2 bills). At checkout, I was told I owed them for a bottle of water. I told them I paid for the water at check-in, and gave a generous tip. They told me I was a liar and that I needed to pay for the water. I felt humiliated because they told me the only way they could verify my account of the payment was by reviewing video cameras. I ...

«The staff were awesome, everyone super friendly and helpful. The room very spacious and clean with a balcony overlooking the river. Large walk-in shower, room decor modern, very comfortable bed plus mini fridge, safe, desk and 2 chairs and very large TV. The rooftop pool area is fantastic, complete with bar and restaurant plus great views.»