6/10 – Grei
Kandice
Reiste med familie
29. mai 2024
Likte ikke: Renhold, personale og service og fasiliteter
Checkin - the process is annoying as you have to sit and wait. They wanted us to sign up for the sales pitch for the property.
Room. It’s muggy in the room and the a/c is not great. We didn’t see bugs but my husband had bites all over his legs. The rooms were very good though our soaking tub was not cleaned upon arrival.
Food. The food was fairly good. Minus the mosquito in my kid’s pancake. there are only 2 places for breakfast and everything is a wait. It was impossible to get food service at the pool or beach. You cannot wear beach attire to the beach restaurant.
The alcoholic drinks were sooo diluted. I watched the bartenders repeatedly make the drinks and they were skimping on the alcohol. The blended drinks were the worst.
There are two other restaurants you have to pay to use. Do not. It was essentially the same food you could get in the other “included” restaurant.
Amenities. Aside from the pool, there is not much. The fitness center is okay but the hours are limited as it is housed within the same building as the spa. So you have to go through the spa to use. They also would not let my teenager use the fitness center even while I was there.
Some staff were friendly and prompt but most were not. They seemed very unhappy to be there and one woman had a black eye which was unsettling.
Kandice
Bodde her 4 netter i mai 2024