Hoteller nær Birkdale Village

«What “stood” out once I checked in and went to the room. The smell in the room was horrible once I went inside. It smelled like “smelly, stinky” feet, but my husband said the smell was more of “poop” in his opinion. I went back to the front desk to notify them, because there was no way I could stay and sleep in a room with that type of smell. She addressed my concerns, apologized and switched me to a different room. Then the front desk lady, Kim called the room to check if everything was fine ...

«Friendly Staff »

«The staff was very friendly and helpful. The room was very clean. The breakfast was very good with a lot of options.»

«Great service. »

«Friendly staff»

«Great location, phenomenal staff, helpful, patient, a d there if you needed anything. I highly recommend. Just don’t drive my rates up😉»

«Room was really nice for the price and also in a good area»

«This hotel is newly renovated and very clean. It is not fancy, but comfortable and met all our needs at a reasonable rate. »

«Clean room and very friendly staff. A handicapped accessible room was reserved inadvertently. The staff on site moved my wife and I into a regular room on their own - greatly appreciated!!»

«The room was very clean and very spacious. The staff was great. I thought the breakfast would've been the standard continental breakfast but it had a little extra. I had a great sausage and egg biscuit. This place is also one of the few hotels that have flavored creamer. That's a big deal to me since I'm not a true coffee drinker. I had a wonderful overall experience. »

«The staff was great and the room was very spacious and comfortable. The breakfast was lacking a little though.»

«I’ve stayed at SpringHill Suites twice in the last two weeks for business, and both experiences have been exceptional. The staff is incredibly kind, welcoming, and attentive. On my most recent stay, I accidentally left something important in my room at checkout. They immediately called to let me know and made sure it was returned to me. That level of honesty and thoughtfulness truly stood out. Breakfast is great, the food is fresh, and the entire team makes you feel taken care of from start to ...

«The staff members are EXTREMELY kind. I have enjoyed my stay very much »

«Staff members is amazing clean room and pet friendly »

«good»

«Nice place 👌 »

«Room was nice and clean, people were so lovely.»

«The room was clean and comfortable. The rest of the place (entrance, hallways, elevator badly needed to be vacuumed and some trash picked up. The lack of an office and the check-in being totally virtual were a first for me and a bit challenging although the woman who did it possibly was working in India and was very patient. »

«Clean room, nice and helpful staff, good breakfast options, convenient location. Pillows do not hold their shape at all, but they were kind enough to give me extra so that I could have more support. Overall, a very comfortable stay.»

«Great courteous and clean place to stay»