Hoteller nær Ameristar Casino St. Charles

«Well worth the money»

«Everything about our stay was very nice. Room spacious and clean. The beds were comfortable and breakfast was varied, hot and fresh.»

«We booked a king room but when we checked in we got a double queen. They said the couldn’t fix the situation because they didn’t have any other king rooms. Frustrating. »

«The room was very nice and clean. The bed was comfortable.»

«Tru Hotel Chain never disaapoints.This particular location was perfect. It was clean, very nice staff, safe environment and best of all, walking distance for everything. This area is a whole vibe. You never have to leave the area for good food, nice bar or nite life. I will definitely stay here again. »

«Clean rooms and amazing staff.»

«Hotel ok standards with a pool and simple breakfast. Pool is cold. The breakfast area is to smal and does not have gluten free options.»

«Legit. Old Homewood Suites now bought out»

«They did not have a shuttle driver always available. It was an inconvenience to fly away. Had to Uber thinking I had a shovel service.»

«Great»

«Property was absolutely filthy and needed updated at least a decade ago, if not longer. There is a "remodel" going on, but what exactly is being improved? No clue, we saw no improvements. What we did see was torn and hanging wallpaper literally everywhere, construction dust and trash from days? weeks? months? prior with absolutely no attempt to keep the establishment tidy. There was a sign on the front desk saying there is no maid/housekeeping and it definitely showed. As other reviews for the ...

«Great breakfast options. Nice gym and room. Clean »

«When we checked in dirty rags were left in the room. In the morning there was no hot water to take a shower. When I called front desk the employee told me they are working on it and that management was on the way to the hotel. Fast forward an hour later, still no hot water. So I spoke to the front desk employee to get a partial refund and cancel my next night, she seemed like she was very bothered with that question.»

«Property was clean. I think someone was smoking marijuana when we checked in. The breakfast was below average. Only had eggs and biscuits and gravy. It’s really nothing else significant besides that. Price was good and the location was good.»

«Reint ,bra frokost muligheter for å oppbevare mat og tilberede mat på rommet. Gode senger.»

«I think it may have recently changed ownership. This property needs a lot of work, they try but seem to be lacking customer service skills. Room was clean and basic, on the third floor, after getting our belongings to our room we went for dinner. Came back and the elevator is broken. Today had to use the stairs to get our belongings back to our vehicle. I know this is our of their control but an offer of assistance would have gone a long way. »

«This is a clean, safe, well run and well-maintained property. The staff were friendly and accommodating. They clearly enjoy their jobs and it showed! Pet friendly. I will definitely stay at this property the next time I am in the area!»