Hoteller i St. Charles

«Property was clean. I think someone was smoking marijuana when we checked in. The breakfast was below average. Only had eggs and biscuits and gravy. It’s really nothing else significant besides that. Price was good and the location was good.»

«I wish I had known of all the renovations going on »

«Very good place especially for families with kids . Excellent service from staff. Very convenient with all the stores around it . One thing though, one elevator was not working and it was very inconveniencing . Hopefully it was a quick fix . »

«Hotel ok standards with a pool and simple breakfast. Pool is cold. The breakfast area is to smal and does not have gluten free options.»

«Staff was chill. Hotel room was clean. The towels were not.»

«Pros- quiet, bed comfortable, tv channel selection was ok but the numbering is odd. Laundry room is good. Cons- extremely rude staff and stupid policies. We have been on a road trip and wanted a break from the road. We planned to stay 9 nights then move on. Yesterday after 7 nights we were told we had to check out today and they refused to even have a discussion. We understand about residency laws however having worked at motels we know that you just make the next reservation in a different ...

«Clean»

«Check in super fast, clean, and location. »

«Great stay»

«Clean and nice place for family, the hotel could be updated but rooms are large and great for family. Breakfast is good»

«I was not impressed with this hotel, there were groups of people gathered outside in the evenings being very loud. No housekeeping, I took out my own trash, toilet broke the first night, maintenance fixed the next day. Two separate buildings, the lobby was in the opposite building as what I was in. I was not told towels had to be exchanged to get new towels until I was already in the lobby asking for clean towels. I left the lobby went into the second building all the way up to the third floor ...

«Listing was completely false there is no pool that will ever be operational supposed to be a suite that sleeps 4 but hide a bed had no bedding and when I asked for some all they would give me was 2 very old thin blankets no sheet no pillow both the other beds were stained and dirty there was no toilet paper windows were boarded up on building and was just not what they represented online »

«Wallpaper peeling off the walls. Not a very nice environment. Save your money and stay somewhere else»

«The room was exceptionally clean and the bed was comfortable. We got in late but there was still parking available. Would definitely stay again!»

«The staff was very friendly and kind. Always smiling and asking how things were. The gym and breakfast were nice.»