Hoteller i St. Charles

«Very outdated. Location appears understaffed. No one to greet you at checkout at the front desk. Updates taking place to the facility but appears to be low grade updates for a building that needs a complete overhaul.»

«Great room layouts. Open breakfast was super as well. Parking was difficult at times due to it being shared with neighbor restaurants.»

«I was awakened Friday night by very loud drilling and hammering on the wall above my bed. The front desk staff basically said “deal with it/it won’t take long” and the manager called to tell me it was my fault because I checked in a day later than reservation and even though he personally managed my lost reservation on check in, he had no idea anyone was in my room. Windows are dirty, space smelled musty, and the property is generally tired and run-down. When I asked for my wifi password as ...

«Hotel ok standards with a pool and simple breakfast. Pool is cold. The breakfast area is to smal and does not have gluten free options.»

«Nice clean and spacious rooms. They had fajitas and nachos for the appetizer. Breakfast was good too! Highly recommended.»

«Front desk staff »

«Arrived at noon. The coffee shop was closed. The lobby was packed. Had to wait three hours for room and there were no comfortable chairs or sofas to use while waiting. Only had a cafeteria area with hard cheap chairs. Def not what I’m used to.»

«Friendly staff, clean room, bed felt amazing after a long day! Would definitely stay here again»

«Room was beautiful. Staff very helpful. Lots of parking. »

«The facilities were great ! »

«We had no tv no wifi and the staff made no effort to help fix either situation »

«Check in was quick and smooth, however, when we arrived in our room, it was late and we wanted to go to bed. When we turned down the bed, the bed spread and sheets were visibly dirty and there was someone's body hair in the bed. It looked like it had been slept in and the linens not changed. Looking around the room, there were large stains on the chair and sofa and the bathroom wasn't very clean either. We requested a different room from the front desk, which they quickly provided. The ...

«When we arrived it was a young boy out in his car playing music really loud but it was still early so I let it be. Walking in the door to check in and the same young boy walked behind to go to the front desk. Come to find out he worked there so he checked me in I went to my room to put my luggage away and the rooms most definitely needs to be remodeled. I left to go get food come back the same young boy was outside standing by the door smoking weed. »

«I enjoy my fligth»

«Please don’t go for few months as there is heavy remodeling going on. Paint fumes in rooms. Hallway is hazardous. Totally messy place as of now. Once construction is done it will look good. Wish I had known earlier.»

«The room was fantastic, especially the bathroom. Very clean, very quiet and well appointed. The breakfast was delicious and there was a large selection of different food items. Also, the staff was very helpful and friendly.»

«This place is independently owned and the owners show pride. The room and common areas were spotless. The breakfast had choices and was very good. The mattress must be new, it was the most comfortable mattress I’ve slept on. I will stay here again. »