Hoteller i St. Charles

«Hotel is undergoing remodeling and our rooms were in the midst of it so wasn’t the best stay as the shower molding had some black spots and containers of soap, shampoo, etc ran out while there. Good location and friendly staff.»

«The hotel is good. The elevator was slow and there was one working. The second one was broke. The mattresses were really soft and not easy to sleep on. The staff were super nice.»

«my room had a huge stain on the ceiling. The towels in the bathroom had stains on them as well, so I wasn’t very uncomfortable. Noticing that there was also hair stuck all over the pool towels when I wiped myself off I had hair on my body from someone else»

«Enjoyed our stay. Great hospitality team from check in to check out.»

«The carpet in hallway on level 2 needs to be cleaned or replaced it smells.»

«Our room was clean and quiet. The staff was so helpful and attentive!»

«Hotel ok standards with a pool and simple breakfast. Pool is cold. The breakfast area is to smal and does not have gluten free options.»

«The room was very clean. The parking was tight.»

«Clean rooms, clean everything! But of Construction in the parking lot but overall would stay again! Great staff!»

«The shade on the window of our room did NOT block the security light so it was quite bright overnight in our room.»

«Rooms are nice»

«Great property secluded and great staff!!! Room was everything we needed…the only thing missing from the property is a pool!»

«Great hotel and staff.»

«Wasn’t told about a $50 deposit online, wasn’t told hotel is under some remodeling(construction stuff everywhere), pool not available, the elevator feels completely unsafe, shower sounded like it was gonna come out the wall and very loud, felt really on edge all not with hearing slamming doors and loud noises all night.»

«nice»

«Staff was pleasant. Room carpet was dirty. Needs replaced. Chair in room needs cleaned or replace. Breakfast at 9am. No eggs, no bread for toast, no coffee cups. Food counter was a mess. Was in a hurry and couldn't wait for food to be ready. Breakfast was to be part of what the room costed. Paid more for nothing. Also did not like the maid knocking on the door a 8am for housekeeping.»

«Plenty of parking spaces and our room was spacious and bed was comfortable. Be advised though there is no maid service for your room unless you stay longer than 3 days and you will need to ask front desk for clean towels or other needed items. When we checked in we weren't told this and finally went to front desk after 2 days of no clean towels and were told this policy. Also, due to several large groups staying there at same time as us they ran out of a lot of breakfast items like yogurt, ...

«Convenient location close to the airport, self parking and quiet»