Hoteller i St. Charles

«Breakfast was really good. It was getting close to closing time and they were still restocking food because people were still eating.»

«I was awakened Friday night by very loud drilling and hammering on the wall above my bed. The front desk staff basically said “deal with it/it won’t take long” and the manager called to tell me it was my fault because I checked in a day later than reservation and even though he personally managed my lost reservation on check in, he had no idea anyone was in my room. Windows are dirty, space smelled musty, and the property is generally tired and run-down. When I asked for my wifi password as ...

«Very nice hotel with great amenities internally and also situated nicely around a lot to do. Movie theater, restaurants, etc..»

«Hotel ok standards with a pool and simple breakfast. Pool is cold. The breakfast area is to smal and does not have gluten free options.»

«Marsha at the front desk is amazing. The rooms are updated and a nice size. They are very clean with one exception- the walls above the bed were covered with dust. This is a very nice hotel and I would definitely stay there again. It is within walking distance to all the Main Street shops and restaurants. Highly recommended.»

«When you look at the outside, it looks like a halfway decent motel. Inside needs painting and major updating. The beds were comfortable, but awful bedding and pillows were pathetic,. The TV worked for half the night I’m one of those that have to sleep with the TV on and then it turned into no signal and never would come back on,.Then I went outside my door to the left, and there was trash everywhere, including a glove and then several insulin syringes on the ground and trash everywhere I spoke ...

«Pool was open from 10-6. No room cleaning.»

«Front desk staff »

«Come for a soccer tournament and was great»

«Very nice good service and food »

«Friendly staff, clean room, bed felt amazing after a long day! Would definitely stay here again»

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«Room was dirty, urine stains all over the bathroom walls and door. Smelled not clean. Breakfast had to be old a frezzer burnt. And no choices. Samething everyday. And when Breakfast was over she put the leftovers back in the freezer. Juice machine didn't work»

«1. Construction on every floor, was not made aware. And couldn't use pool. 2. I originally booked the room for $174 + a $50 security fee thatd get returned. They tried charging me $290 before the fee. But luckily I had the reservation on hand and they honored the $224 and eventually returned the fee. 3. Side door kept getting propped open by I assume the construction workers. But when items were removed by those of us staying there, another item magically appeared not long after. Front desk ...

«the pool was no working. the breakfast was ok but the lady that checked us in was nice and pleasant. »

«We come here frequently throughout the year and prefer to stay at those location. All of the staff are super friendly and always helpful. We highly recommend.»

«Ok breakfast. Helpful staff. Walking trail was a real find »

«Check in-fast Bed- comfortable Breakfast- fabulous Very quiet!»