Hoteller i St. Charles

«In process of doing some refurbishing. Small rooms. Our TV did not work correctly and they said having issues with them. Need more substantial pillows! Bed was fine. Good shower.»

«The hotel is good. The elevator was slow and there was one working. The second one was broke. The mattresses were really soft and not easy to sleep on. The staff were super nice.»

«Helpful staff»

«Enjoyed our stay. Great hospitality team from check in to check out.»

«The carpet in hallway on level 2 needs to be cleaned or replaced it smells.»

«Our room was clean and quiet. The staff was so helpful and attentive!»

«Hotel ok standards with a pool and simple breakfast. Pool is cold. The breakfast area is to smal and does not have gluten free options.»

«The room was very clean. The parking was tight.»

«The shade on the window of our room did NOT block the security light so it was quite bright overnight in our room.»

«Rooms are nice»

«Great property secluded and great staff!!! Room was everything we needed…the only thing missing from the property is a pool!»

«Great stay. Will book here again!»

«Wasn’t told about a $50 deposit online, wasn’t told hotel is under some remodeling(construction stuff everywhere), pool not available, the elevator feels completely unsafe, shower sounded like it was gonna come out the wall and very loud, felt really on edge all not with hearing slamming doors and loud noises all night.»

«nice»

«Staff was pleasant. Room carpet was dirty. Needs replaced. Chair in room needs cleaned or replace. Breakfast at 9am. No eggs, no bread for toast, no coffee cups. Food counter was a mess. Was in a hurry and couldn't wait for food to be ready. Breakfast was to be part of what the room costed. Paid more for nothing. Also did not like the maid knocking on the door a 8am for housekeeping.»

«Most of the staff was very helpful and friendly. But, other parts of the stay were upsetting. The pool was closed the first two days we were there, and this is one reason why we chose this hotel. We brought several families with 5 kids, so not being able to swim in down time put a damper on our stay. We also could never get clean towels. We asked on several occasions, and they kept saying they would bring some. We stayed for 4 nights with 4 people and got 3 new towels the entire stay. The other ...

«Convenient location close to the airport, self parking and quiet»