Hoteller i St. Charles

«Very outdated. Location appears understaffed. No one to greet you at checkout at the front desk. Updates taking place to the facility but appears to be low grade updates for a building that needs a complete overhaul.»

«I was awakened Friday night by very loud drilling and hammering on the wall above my bed. The front desk staff basically said “deal with it/it won’t take long” and the manager called to tell me it was my fault because I checked in a day later than reservation and even though he personally managed my lost reservation on check in, he had no idea anyone was in my room. Windows are dirty, space smelled musty, and the property is generally tired and run-down. When I asked for my wifi password as ...

«Everything was perfect from the staff, pool and the meals!!»

«Hotel ok standards with a pool and simple breakfast. Pool is cold. The breakfast area is to smal and does not have gluten free options.»

«Clean property, breakfast was good, could use a second waffle maker»

«Excelente »

«The facilities were great ! »

«We had no tv no wifi and the staff made no effort to help fix either situation »

«Staff was super rude as a frequent traveler we abide by all rules and signs posted when there is no rules or signs posted you treat your guest like trash for not knowing the rules that you never explained in any way.. worst vacation EVER . STAY ANYWHERE ELSE BUT HERE! »

«Nice clean safe nice area good breakfast»

«Everything was clean and »

«Arrived at noon. The coffee shop was closed. The lobby was packed. Had to wait three hours for room and there were no comfortable chairs or sofas to use while waiting. Only had a cafeteria area with hard cheap chairs. Def not what I’m used to.»

«I enjoy my fligth»

«I was in total shock upon arrival. I thought they was closed, and had to ask the counter person if they was. This hotel shouldn't be listed on this site at all right now. They shouldn't even be open. They are remodeling the entire building with work on all floors, inside & out. If I wasn't stuck without a choice for another hotel, I wouldn't have stayed, but everything around was booked up and it was late. Room was dirty, entry cards stopped working, and the noise was constant. There was no ...

«Convenient to Old Town St. Charles. »

«The room were very clean. Parking is plenty all around the property. Pool was supposed to be heated but it wasn't working good that day. Fitness center is available. Property tucked away from restaurants and shops, will have to take the highway to the next exit for shopping. Will be back.»

«N»

«Rooms are spacious and very clean. Property are so well kept. We didn’t partake in the breakfast (through I fault of the hotel we had to leave), but it’s so nice it’s offered!! Staff was polite and informative! »