Hoteller i St. Charles

«We enjoyed our one night stay. Friendly staff. Good breakfast. Conveniently located. The hotel is being upgraded with some evidence of construction but still clean and comfortable. Would stay here again in the future.»

«Very clean room and property. Comfy beds.»

«Hotel ok standards with a pool and simple breakfast. Pool is cold. The breakfast area is to smal and does not have gluten free options.»

«We got to the property and it had some sketchy vibes to it. The pool was closed for maintenance and we were not told beforehand. It was very unfortunate since that was what my kids were looking forward to the most. The facility seemed unclean, not filthy, but kinda gross feeling. The staff was helpful and offered other things to do in the area since the pool was closed for maintenance. They were kind enough to get us adjoining rooms as well.»

«Nothing I really deserve a refund my sheets had stains and so did my towels. They never came and cleaned my room or make the bed I was there from Friday til Monday. They breakfast was horrible»

«Close to historic St. Charles' main street with food and shops as well as close to the airport.»

«Clean rooo»

«Hot tub needed cleaning.»

«Easy check in and out.»

«The door on the toilet room is a really tight squeeze and actually stubbed my toe but other than that (oh and I thought there was a microwave but there was not) it was a good stay with a cool view of the river. Will take more advantage of the pool next time. We were there for a wedding this time.»

«Very friendly at check in. Room was nice. Would stay here again»

«it's in a great location but after paying for reservations.when checking in they require more money for stay, and checking out they it would take a week to get deposit back so we had to cut our stay time after going to the Dr.ive stayed at different properties by them and never had that much issues , we asked for easy get around room cause we are disabled and the bathtub shower was hard to get in and out of because the outside of tub is higher to step in and when you step in the tub ain't deep ...

«If the hotel is at or near max capacity, the staff needs to up-staff to account for that many guests. The evening reception ran out of snacks before even 1 hour of the 2 hours had passed. The pool was over run and more than at capacity. Children were in the exercise room mis-using equipment. The dining area could not be cleaned as fast as empty plates were filling up the space. I've stayed here before and had a great experience, but this time felt like there was not enough staff to manage ...

«Excellent!!!!»

«Awesome great place great people ty»

«I personally would not stay here if you have other options. Our room had a funky smell and def did not look like it did in the pictures. Did not end up staying, nor could we get our money back.»

«We had 2 adults and 3 children and wanted 1 room for us all. This was just the place. Room for 6 people»

«Absolutely WONDERFUL customer service. All employees were extraordinarily kind, helpful, and accommodating. Rooms were nice, breakfast was good. This was also a wonderful, quiet location. Highly recommend!»

«Very nice staff! Very clean!! And the breakfast was great!!»