Hoteller i St. Charles

«Overall it was a good experience. My only complaint is the breakfast eggs.»

«I was awakened Friday night by very loud drilling and hammering on the wall above my bed. The front desk staff basically said “deal with it/it won’t take long” and the manager called to tell me it was my fault because I checked in a day later than reservation and even though he personally managed my lost reservation on check in, he had no idea anyone was in my room. Windows are dirty, space smelled musty, and the property is generally tired and run-down. When I asked for my wifi password as ...

«Hotel ok standards with a pool and simple breakfast. Pool is cold. The breakfast area is to smal and does not have gluten free options.»

«Check in was quick and smooth, however, when we arrived in our room, it was late and we wanted to go to bed. When we turned down the bed, the bed spread and sheets were visibly dirty and there was someone's body hair in the bed. It looked like it had been slept in and the linens not changed. Looking around the room, there were large stains on the chair and sofa and the bathroom wasn't very clean either. We requested a different room from the front desk, which they quickly provided. The ...

«The outside hot tub was very cold, indoor hot tub was nice but not hot. The room was amazing and it was such an experience. I will definitely be staying here again.»

«Ok for rate»

«Come for a soccer tournament and was great»

«Lovely stay»

«Front desk staff »

«Friendly staff, clean room, bed felt amazing after a long day! Would definitely stay here again»

«When we arrived it was a young boy out in his car playing music really loud but it was still early so I let it be. Walking in the door to check in and the same young boy walked behind to go to the front desk. Come to find out he worked there so he checked me in I went to my room to put my luggage away and the rooms most definitely needs to be remodeled. I left to go get food come back the same young boy was outside standing by the door smoking weed. »

«Arrived at noon. The coffee shop was closed. The lobby was packed. Had to wait three hours for room and there were no comfortable chairs or sofas to use while waiting. Only had a cafeteria area with hard cheap chairs. Def not what I’m used to.»

«Room was dirty, urine stains all over the bathroom walls and door. Smelled not clean. Breakfast had to be old a frezzer burnt. And no choices. Samething everyday. And when Breakfast was over she put the leftovers back in the freezer. Juice machine didn't work»

«Loved the location. Only a few blocks to all the shops and restaurants. Overall all the hotel is great except for the breakfast had very few selections. The hotel had underground parking .»

«This whole building is under renovation right now. Only the second floor is open on April 23rd. The room I stayed in was spacious and perfect. The rest of the building is in total chaos!»

«Breakfast was good, as hotel breakfasts go. Room was clean, friendly and helpful staff. Had a good stay overall.»

«N»

«family oriented..»