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Anmeldelser av The Westin Zagreb

5 out of 5
The Westin Zagreb
Krsnjavoga 1, Zagreb

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 406 av totalt 816 anmeldelser." "
Rangering på 8 − Bra. 266 av totalt 816 anmeldelser." "
Rangering på 6 − Grei. 91 av totalt 816 anmeldelser." "
Rangering på 4 − Dårlig. 25 av totalt 816 anmeldelser." "
Rangering på 2 − Forferdelig. 28 av totalt 816 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

8,6/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Anne Lise

Bodde her 8 netter i november 2023
Svar fra The Westin Zagreb Team den 1. jan. 2024
Dear Anne Lise, Thank you for selecting The Westin Zagreb Hotel for your stay and for sharing your experience with us. I am very sorry to hear that we didn't fully fulfill your expectations and that you have left Westin Zagreb hotel with a bitter taste. We appreciate your patronage and hope to have the opportunity to welcome you back for an improved experience in the future.

10/10 – Utmerket

Mohammad Kashif

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Staff
Great staff and the usual Westin experience. Everything like it is supposed to be.
Bodde her 2 netter i august 2023
Svar fra The Westin Zagreb Hotel den 15. aug. 2023
Dear Mr. Mohammad,On behalf of the entire hotel team, thank you for choosing The Westin Zagreb hotel as your place to stay.Thank you for taking a moment to share your experience at Westin hotel. We are so delighted to hear we were able to ensure a comfortable stay during your visit.We look forward to welcoming you on your future visits!Kind regards, The Westin Zagreb hotel

8/10 – Bra

Salaheddin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2023
Svar fra The Westin Zagreb Hotel den 24. juli 2023
Dear Mr. SalaheddinOn behalf of the entire hotel team, thank you for choosing The Westin Zagreb hotel as your place to stay.Thank you for taking a moment to share your experience at Westin hotel. We are so delighted to hear we were abe to ensure a comfortable stay during your visit.We look forward to welcoming you on your future visits!Sincerely,Front DeskThe Westin Zagreb

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2022
Svar fra Westin Front Desk den 29. sep. 2022
Dear guest, Thank you for choosing the Westin Zagreb hotel. We're happy that you enjoyed and we sincerely do hope you will visit us again! Sincerely,Westin Zagreb team

8/10 – Bra

Viktoria

Bodde her 1 natt i juli 2022
Svar fra Westin Front Desk den 15. juli 2022
Dear Viktoria, Thank you for taking the time to leave us a review! It will be our pleasure to welcome you again on your next visit to Zagreb. Sincerely, Westin Zagreb Team

10/10 – Utmerket

Kjetil

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great experience
Was booked for one night in a junior suite. Got a high floor as requested with nice view of the city. Spacious suite with 2 bathrooms. Very good bed. Due to very early departure I could not try the breakfast, but they delivered a breakfast box to my door. Parking available in the garage and outside. Friendly staff. Need an Uber or something to get to the city center. Recommended hotel!
Bodde her 1 natt i desember 2021
Svar fra Westin Front Desk den 4. jan. 2022
Dear Kjetil, Thank you very much for your recommendation. It was our pleasure to have had you as our guest and we hope to welcome you again to create more wonderful memories! Sincerely, Westin Zagreb Team

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2019
Svar fra Westin Zagreb den 4. nov. 2020
Thank you for your comment and feedback. Best regards, Westin Zagreb

6/10 – Grei

Verifisert reisende

Likte: Renhold og fasiliteter
Bodde her 4 netter i juni 2019
Svar fra Westin Zagreb team den 18. juni 2019
Thank you very much for choosing The Westin Zagreb and for sharing your feedback. We would be very happy to welcome you back and create better experiences for you!

10/10 – Utmerket

Finn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ypperlig
The Westin er et supert hotell. Jeg har oppholdt meg der ved flere ganger siden 1996. Nå er det oppgradert til en enda bedre standard enn før. Kan anbefales.
Bodde her 2 netter i august 2018
Svar fra The Westin Zagreb team den 18. sep. 2018
Thank you very much for choosing The Westin Zagreb hotel and for sharing such a warm feedback with us! Looking forward to welcome you again.

6/10 – Grei

Kristin og Oslo

Likte: Renhold og personale og service
worn down
Exellent frontdesk service! Rooms were worn down, blinking, or not working lights. Not up to the usual heavely bedd, heavenly showet standards of Westin, and not up to Five star standard. Shabby spa Department...

10/10 – Utmerket

Sigvald og Fin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell, god mat og god service. God parkering i hotellets parkområde. Litt vanskelig atkomst pga mange enveiskjøringsgater.

10/10 – Utmerket

Jon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Behagelig hotell
God service, svømmebasseng og god beliggenhet, trikk rett utenfor.

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Alles gut, sehr aufmerksamer Personal
Bodde her 1 natt i mai 2024
Svar fra The Westin Zagreb Team den 14. mai 2024
Dear Jennifer, Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted that you had an excellent stay and that we were able to make it memorable! Providing the highest level of hospitality is our priority and we are so happy that our staff has met your expectations. Your feedback is greatly appreciated and we hope to have you as our guest again soon! Kind regards!

8/10 – Bra

Aseel

Reiste med partner
Likte ikke: Renhold
My husband and I stayed three nights at the Westin. Overall the stay was good but we were first surprised by the big deposit they asked us to pay at check in as this was not communicated before by the property. When we first walked into the room we noticed stains and dirt on the bed sheet, not something you would expect from a chain like the Westin, however we asked them to change the sheets and they did right away. The hotel is at close proximity to all attractions in the city.
Bodde her 3 netter i mai 2024
Svar fra The Westin Zagreb Team den 9. mai 2024
Dear Aseel, First and foremost, thank you for staying with us at the Westin Zagreb Hotel We appreciate the time you have set aside to provide feedback. Our goal is to provide the same, excellent, service to all of our guests and we strive to make every guest's stay as pleasant as possible. We would be honored to welcome you back on future travels.Best regards,Westin Zagreb Team

10/10 – Utmerket

Celine

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Safe and quiet area of Zagreb near Tesla museum. Great breakfast!
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Carlos

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel, friendly people.
Bodde her 4 netter i april 2024
Svar fra The Westin Zagreb Team den 6. mai 2024
Dear Carlos, On behalf of the entire hotel team, thank you for being our guest. Your feedback is greatly appreciated, and we look forward to welcoming you on your future visits! Best regards, The Westin Zagreb Team

10/10 – Utmerket

Huseyin

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing stay!
Exceptional in every regard. Thoroughly enjoyed my stay. Incredibly comfortable and convenient for conducting meetings in the lobby and food in the restaurant is also very good.
Bodde her 2 netter i februar 2024
Svar fra The Westin Zagreb Team den 21. feb. 2024
Dear Huseyin, Thank you for being our guest and taking the time to let us know about your experience at The Westin Zagreb Hotel. We are delighted to hear that you have enjoyed your stay and that we have met your every need. Your feedback is greatly appreciated, and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

10/10 – Utmerket

Vedran

Forretningsreisende, Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 12 netter i desember 2023
Svar fra The Westin Zagreb Team den 10. jan. 2024
Dear Vedran, Thank you for your review of your experience at the Westin Zagreb Hotel. We are delighted that you had an excellent stay! Your feedback is greatly appreciated, and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

2/10 – Forferdelig

nedzad

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Hotel Management den 24. des. 2023
Dear Nedzad, Thank you for choosing The Westin Zagreb for your place to stay while visiting Zagreb, and for taking some of your valued time to provide us with the feedback from the experience you had. Considering that The Westin Zagreb Team strives to provide the most comfortable and pleasant stay for every and each guest, we are really disappointed to read otherwise. We are sorry you had not reach out to us during your stay so that our staff could assist you. We hope to have an opportunity to welcome you once more. Sincerely, The Westin Zagreb Team

10/10 – Utmerket

Alisa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra The Westin Zagreb Team den 20. des. 2023
Dear Alisa, Thank you for your review of your experience at The Westin Zagreb Hotel. We are delighted that you had an excellent stay! Your feedback is greatly appreciated, and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

8/10 – Bra

Ivan

Bodde her 1 natt i november 2023
Svar fra The Westin Zagreb hotel den 10. nov. 2023
Dear Ivan,On behalf of the entire hotel team, thank you for choosing The Westin Zagreb hotel as your place to stay. Thank you for taking a moment to share your experience at Westin hotel. We are so delighted to hear we were able to ensure a comfortable stay during your visit and that you were satisfied. We look forward to welcoming you on your future visits! Best regards, The Westin Zagreb hotel

8/10 – Bra

JOSE

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Good Hotel. Good value for money. Great junior suite room. Cleaning could be improved
Bodde her 5 netter i november 2023
Svar fra The Westin Zagreb Team den 9. nov. 2023
Dear Jose, On behalf of the entire hotel team, thank you for choosing The Westin Zagreb hotel as your place to stay. We are so delighted to hear we were able to ensure a comfortable stay during your visit. Thank you for your feedback, we have shared it with the hotel team. We look forward to welcoming you on your future visits! Best regards, The Westin Zagreb Team

2/10 – Forferdelig

Martin

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Shower head is broken, water spills everywhere. Room is outdated and smelly. Carpet is dirty. Room was equipped for 1 person stay only even though we were 2.
Bodde her 3 netter i oktober 2023
Svar fra The Westin Zagreb Team den 30. okt. 2023
Dear Martin, Thank you for choosing The Westin Zagreb for your place to stay while visiting Zagreb, and for taking some of your valued time to provide us with the feedback from the experience you had. Considering that The Westin Zagreb Team strives to provide the most comfortable and pleasant stay for every and each guest, we are really disappointed to read otherwise. We are sorry you had not reach out to us during your stay so that our staff could assist you. We hope to have an opportunity to welcome you once more. Sincerely, The Westin Zagreb Team

10/10 – Utmerket

morris

Bodde her 1 natt i oktober 2023
Svar fra The Westin Zagreb Team den 23. okt. 2023
Dear Morris, Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted to hear from you and about the excellent stay that where were able to create for you! Your feedback is greatly appreciated and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

10/10 – Utmerket

CAROL

Bodde her 4 netter i september 2023
Svar fra The Westin Zagreb Team den 7. nov. 2023
Dear Carol, Thank you for taking time to let us know about your stay at The Westin Zagreb Hotel. We are delighted that you have been our guest and it is wonderful to hear your experiences! Your feedback is greatly appreciated and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

10/10 – Utmerket

William

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The outside of the hotel does not match how nice the hotel is on the inside. It is a lovely place in a great location.
Bodde her 3 netter i september 2023
Svar fra The Westin Zagreb Team den 17. okt. 2023
Dear William, We are grateful that you have chosen The Westin Zagreb Hotel for your trip to our wonderful capital city. Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted to see we were able to make a memorable experience for you and hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

10/10 – Utmerket

Vedran

Reiste med familie og små barn
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff. Excellent service. Conveniently located in the downtown area. Great views from the upper floors. The level of cleanliness could be improved.
Bodde her 15 netter i september 2023
Svar fra The Westin Zagreb Team den 15. okt. 2023
Dear Vedran, Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted that you have had an excellent stay that where were able to make it memorable one! Your feedback is greatly appreciated and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

2/10 – Forferdelig

Siavash

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Booked a suite. We arrived a bit early, around 1 and told that room wasn’t ready. No problem as check in is at 3 and should come back then… we walked around with our one year old and planned on having her take her nap shortly after 3.. we arrived at 3 and room wasn’t ready, they gave us a voucher for cognac or moscato which no one really drinks… wasn’t exactly in the mood for a drink, exhausted from driving and having a tired child. 330 rolled around and no room. Tried to ask if room was ready but the staff said I had to line up in 10-15 person long check in line… by the way everyone was agitated… as many people’s rooms weren't ready. Got the room, and let’s just say needing a refresh is an understatement. Many stains on carpets the sinks and tiles are all faded from foot traffic. Only reason why I booked this hotel was for the indoor pool. Which we came to learn has been leased to a regular gym and guests have to walk through the gym and swim with gym members who are doing laps… looking out in full blown graffiti. After your swim, you can use one of the towels from the gym that have rips in them. And the kicker is they try and nickel and dime you every step of the way. I know how difficult it must’ve been for housekeeping and I have to say despite all the negativity they were so pleasant… My wife and I have stayed at dozens of Westins and I can’t believe they put their brand on this… being so brand driven. Horrible hotel and would never stay here again.
Bodde her 1 natt i oktober 2023
Svar fra The Westin Zagreb Team den 10. okt. 2023
Dear Siavash, Thank you for being our guest. We are sorry to read that we didn't meet your expectations. We appreciate your feedback as it helps us improve our service, and have shared it with the hotel team. Our hope is to get another opportunity to welcome you in our hotel in order to create the perfect stay for you. Sincerely, The Westin Zagreb Team

2/10 – Forferdelig

Thomas

Forretningsreisende
Likte: Romkomfort
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Better option hotels
The check-in process was the slowest I have ever had anywhere, and no apology or acknowledgment from the reception staff ‘Maja’ , the hotel is incredibly dated and the swimming pool is heaving/ tired. Parking is €20 a day- when right next to the hotel it’s €13.30 a day on zona 1. So overall not a good hotel.
Bodde her 2 netter i september 2023
Svar fra The Westin Zagreb Team den 30. sep. 2023
Dear Thomas,First and foremost, thank you for staying with us at the Westin Zagreb Hotel during your recent trip and thank you for the time you have set aside to write this review. We are sorry that the overall impression has not met your expectations. Our goal is to provide the same, excellent, service to all of our guests and we strive to make every guest's stay as pleasant as possible. Your review will be shared with our hotel management in order to improve our services in the future. We appreciate your honest feedback and we would be honored to welcome you back to improve the impression and provide a memorable experience. Best regards,Westin Zagreb Team

6/10 – Grei

Kenneth

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Good enough for one night.
Disappointed in the room’s condition. Also, the AC appeared to be laboring to keep the temperature cool. Rippled carpet, peeling wallpaper, super slow USB port. Bathroom was clean.
Bodde her 1 natt i september 2023
Svar fra The Westin Zagreb Team den 24. sep. 2023
Dear Kenneth, Thank you for choosing The Westin Zagreb Hotel and taking your time to leave this review. We are sorry to read that we didn't meet your expectations. Providing the highest level of hospitality is our main goal and we always strive to make our guests feel comfortable. We have shared your comments with the rest of the hotel team. Our hope is to get another opportunity to welcome you in our hotel in order to create the perfect stay for you. Sincerely, The Westin Zagreb Team

10/10 – Utmerket

Marilyn

Reiste med familie
Likte: Fasiliteter
Staff is all excellent! Property is starting to show its age but still a very pleasant stay!
Bodde her 1 natt i september 2023
Svar fra The Westin Zagreb Team den 24. sep. 2023
Dear Marilyn, On behalf of the entire hotel team, thank you for choosing The Westin Zagreb hotel as your place to stay. Thank you for taking a moment to share your experience at Westin hotel. We are delighted to hear we were able to ensure a comfortable stay during your visit. We look forward to welcoming you on your future visits! Sincerely, The Westin Zagreb hotel

10/10 – Utmerket

Marko

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location!
Bodde her 1 natt i september 2023
Svar fra The Westin Zagreb Team den 21. sep. 2023
Dear Marko,Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. Our location in the city center and 10 min walking distance to the main square is well suited to accomodate all needs of our guests. We are delighted that you have had an excellent stay and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

10/10 – Utmerket

Kenechi

Bodde her 2 netter i september 2023
Svar fra The Westin Zagreb Team den 22. sep. 2023
Dear Kenechi, We are grateful that you have chosen The Westin Zagreb Hotel for your trip to our wonderful capital city. Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted to see we were able to make a memorable experience for you. and hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

10/10 – Utmerket

ELLA

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent hotel
Wonderful hotel, close to the historic center, excellent and kind service, clean, diverse and wonderful breakfast, indoor pool and we also had aview. It was wonderful stay. Only missing a pull-out faucet for the shower. Other than everything was perfect.
Bodde her 1 natt i august 2023
Svar fra The Westin Zagreb Team den 18. sep. 2023
Dear Ella, On behalf of the entire hotel team, thank you for choosing The Westin Zagreb hotel as your place to stay. We are so delighted to hear we were able to ensure a comfortable stay and that you enjoyed the breakfast, pool and the view during your visit. We look forward to welcoming you again on future travels! Kind regards, The Westin Zagreb hotel

10/10 – Utmerket

Gerald

Reiste med partner
Likte: Fasiliteter
The hotel was very good and the location was excellent.
Bodde her 1 natt i september 2023
Svar fra The Westin Zagreb Team den 18. sep. 2023
Dear Gerald,Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted to hear from you and about the excellent stay that where were able to create for you! Your feedback is greatly appreciated and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

8/10 – Bra

Manny

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Westin Zagreb was a great stay and the employees were good as well. Zagreb itself tho was pretty rough all around was just graffiti and not the best areas.
Bodde her 4 netter i september 2023
Svar fra The Westin Zagreb Team den 15. sep. 2023
Dear Manny, Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted that you have had a great stay! Your feedback is greatly appreciated and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra The Westin Zagreb Team den 12. sep. 2023
Dear Robert,Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted that you have had an excellent stay that where were able to make it memorable one! Your feedback is greatly appreciated and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

10/10 – Utmerket

roger

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i september 2023
Svar fra Westin Zagreb Team den 10. sep. 2023
Dear Roger,Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted that you have had an excellent stay that where were able to make it memorable one! Your feedback is greatly appreciated and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

8/10 – Bra

Tom

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Disappointing
Very disappointing! Very warn out corridor carpet, unsafe!! Very expensive meals & coffee (Coffee 3-4 times the price across the road in a caffe) Expensive car parking. Location Great, walking distance to Ban Jelačić Zagreb Centar. Good Public Transport
Corridor
View to Zagreb Slijeme 9th Floor
Great View
Bodde her 11 netter i august 2023
Svar fra The Westin Zagreb Team den 11. sep. 2023
Dear Tom, Thank you for taking time to review your stay at The Westin Zagreb Hotel. Your feedback is greatly appreciated and we have shared it with our hotel team. We are happy to hear that you have still enjoyed your stay and hotel location. Hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

8/10 – Bra

Ruben

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Todo excelente solo detalles de limpieza con toallas
Svar fra The Westin Zagreb Team den 10. sep. 2023
Dear Ruben, Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted that you have had an excellent stay! Your feedback is greatly appreciated and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

10/10 – Utmerket

karen

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i september 2023
Svar fra The Westin Zagreb Team den 10. sep. 2023
Dear karen, We are grateful that you have chosen The Westin Zagreb Hotel for your staying. We are delighted that you have enjoyed our hotel. Your feedback is greatly appreciated and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

8/10 – Bra

Verifisert reisende

Det kan være bedre
Ok.
Bodde her 4 netter i august 2023
Svar fra The Westin Zagreb hotel den 6. sep. 2023
Dear Anonymous, We are grateful that you have chosen The Westin Zagreb Hotel for your trip to our wonderful capital city. Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted to see we were able to make a memorable experience for you. Your feedback is greatly appreciated as it helps us improve. We hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

10/10 – Utmerket

Ryo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i september 2023
Svar fra The Westin Zagreb hotel den 7. sep. 2023
Dear Ryo,On behalf of the entire hotel team, thank you for choosing The Westin Zagreb hotel as your place to stay. Thank you for taking a moment to share your experience at Westin hotel. We are so delighted to hear we were able to ensure a comfortable stay during your visit. We take pride in delivering on service excellence and making our guests satisfied. We look forward to welcoming you on your future visits! Best regards

8/10 – Bra

Kwan Young

Bodde her 2 netter i september 2023
Svar fra The Westin Zagreb hotel den 6. sep. 2023
Dear Kwan Young, Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted that you have had an excellent stay that where were able to make it memorable one! Your feedback is greatly appreciated and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

6/10 – Grei

Domagoj

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service
Parking was convenient and good location to walk to the city center Check in was delayed until 630 even though we arrived at the property for 4pm. Rooms are dated and need upgrading. Property is tired. Not up to Westin standards compared to other Westins I have stayed at.
Bodde her 2 netter i september 2023
Svar fra The Westin Zagreb Team den 5. sep. 2023
Dear Doamgoj, First and foremost of all thank you for staying with us at the Westin Zagreb Hotel during your recent trip to town and thank you for the time you set aside to write this review. I am very glad that you have liked our location, but on the other hand I am sorry that the overall impression was not great and that the rooms haven't met your expectations. We are always trying to provide the same, excellent, service to all our guests and we strive for to make every guest's stay as pleasant as possible. We appreciate your honest feedback and we do hope you’ll visit us again. Thank you very much. Best regards, The Westin Zagreb Team

10/10 – Utmerket

Jari

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2023
Svar fra The Westin Zagreb Team den 5. sep. 2023
Dear Jari, Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted that you have had an excellent stay that where were able to make it memorable one! Your feedback is greatly appreciated and we hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

10/10 – Utmerket

Zeljko

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stay at The Westin was awesome
Bodde her 4 netter i august 2023
Svar fra The Westin Zagreb Team den 2. sep. 2023
Dear Zeljko, Thank you very much for taking the time to share your review. We're happy to hear you have had an awesome stay with us and we sincerely do hope you will visit us again! Sincerely, Westin Zagreb Team

10/10 – Utmerket

Fredrik

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i august 2023
Svar fra The Westin Zagreb hotel den 1. sep. 2023
Dear Fredrik, We are grateful that you have chosen The Westin Zagreb Hotel for your trip to our wonderful capital city. Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted to see we were able to make a memorable experience for you. Your feedback is greatly appreciated as it helps us improve. We hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

10/10 – Utmerket

Talal og Springfield Gardens

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Located in the heart of Zagreb, minutes away from all shops, restaurants and coffee shops.
Bodde her 2 netter i august 2023
Svar fra The Westin Zagreb Team den 31. aug. 2023
Dear Talal, We are grateful that you have chosen The Westin Zagreb Hotel for your trip to our wonderful capital city. Thank you for taking time to let us know about your experience at The Westin Zagreb Hotel. We are delighted to see we were able to make a memorable experience for you. Your feedback is greatly appreciated as it helps us improve. We hope to have you as our guest again soon! Sincerely, The Westin Zagreb Team

8/10 – Bra

Melissa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i august 2023
Svar fra The Westin Zagreb hotel den 27. aug. 2023
Dear Mrs. Melissa,On behalf of the entire hotel team, thank you for choosing The Westin Zagreb hotel as your place to stay.Thank you for taking a moment to share your experience at Westin hotel. We are so delighted to hear we were able to ensure a comfortable stay during your visit.We look forward to welcoming you on your future visits!Best regards, The Westin Zagreb hotel