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Anmeldelser av Residence Hotel

4 out of 5
Residence Hotel
Avenija Dubrava 70, Zagreb

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 143 av totalt 277 anmeldelser." "
Rangering på 8 − Bra. 98 av totalt 277 anmeldelser." "
Rangering på 6 − Grei. 21 av totalt 277 anmeldelser." "
Rangering på 4 − Dårlig. 9 av totalt 277 anmeldelser." "
Rangering på 2 − Forferdelig. 6 av totalt 277 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,8/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Tom

Reiste med en gruppe
Bodde her 4 netter i april 2023
Svar fra Hotel Residence Team den 7. mai 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

10/10 – Utmerket

Lars

Bodde her 3 netter i oktober 2022

10/10 – Utmerket

Elvedina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flått sted, hyggelig betjening ,anbefales
Bodde her 1 natt i juli 2019
Svar fra Hotel Residence Team den 28. juli 2019
Thank You for your feedback! We are glad you liked it. Kind regards,

8/10 – Bra

Svein

Likte: Renhold og personale og service
Fint hotell med veldig bra mat.
Bodde her 2 netter i oktober 2018
Svar fra Ana Colić Ivković - Reception den 5. nov. 2018
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

6/10 – Grei

Senija

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Støyete hotell
Helt Ok hotell, men en del støy da det lå rett ved motorvei.
Bodde her 1 natt i mai 2018
Svar fra Matea Malbašić, reception den 3. juni 2018
Respected, thank you very much for your review. We are happy to hear that you had a pleasant stay . We will do our best, so every guest will feel welcome in our hotel as you were. The location of the hotel is not in the centre, but is well connected with it and with a whole city. We hope to see you in the close future. Best regards,

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk
Alt var bare fantastisk! De som jobbet der var veldig hjelpsomme og hyggelige.
Respected, thank you very much for your review. We are happy to hear that you had a pleasant stay . We will do our best, so every guest will feel welcome in our hotel as you were. We hope to see you in the close future. Best regards, Marija Lešković-reception Hotel Residence

10/10 – Utmerket

Jan Sigurd

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell, litt langt fra sentrum
Veldig fint hotell, glimrende service fra et personell som var serviceminded, blide og vennlige og meget effektive og informative. I tillegg snakket alle utmerket engelsk. Hotellet lå ca. 25 minutter fra sentrum, men det var ikke noe problem å komme dit med trikk som gikk praktisk talt utenfor hotelldøra. Vårt rom lå ut mot bakgården og lå skjermet fra mulig støy fra hovedgata utenfor. Rommet var stort og rent med flott bad. A/C fungerte utmerket og praktisk talt lydløst. Absolutt et hotell å komme tilbake til.
Bodde her 2 netter i juli 2017
Respected, thank you very much for your review. We are happy to hear that you had a pleasant stay . We will do our best, so every guest will feel welcome in our hotel as you were. We hope to see you in the close future. Best regards, Marija Lešković-reception Hotel Residence

8/10 – Bra

Ebbe Norman

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Value for money
Fint hotel med bra air-condition og med stort og godt Baderom, sengene er gode og gardiner dekket så det ble mørkt på rommet. Frokost var god og kokken lager det du måtte ønske deg, baren er med bra utvalg
Bodde her 2 netter i juni 2017
Respected, thank you for your review. We are happy to hear that you had a pleasent stay. We hope to see you in the close future. Best regards, Marija Lešković-reception Hotel Residence

10/10 – Utmerket

Wendie

Friendly and excellent breakfast!
Bodde her 6 netter i mai 2024

10/10 – Utmerket

Stefanie og Saint John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Comfortable and well appointed. Great stay prior to flying out of Zagreb.
Bodde her 1 natt i mai 2024
Svar fra Ana Colić Ivković - reception den 23. mai 2024
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

8/10 – Bra

Annika

Reiste med familie
Likte: Renhold og fasiliteter
Das Hotel ist außerhalb, man ist in 25 Minuten mit der Tram in der Stadt. Das Personal war eher reserviert. Es war nicht unfreundlich, aber auch nicht außergewöhnlich freundlich. Wir konnten links neben dem Hotel auf einem Parkplatz parken. Die Zimmer waren groß und mit Sicherheit einmal sehr chic. Jetzt sind sie etwas verwohnt. Leider war es zur Straße hin sehr laut und das auch fast die ganze Nacht durch. Die Klimaanlage funktionierte nicht, das haben wir aber nicht gemeldet.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

WEI

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
离市区直接电车半小时到达， 交通方便，就一晚住宿还是不错的。
Bodde her 1 natt i april 2024

10/10 – Utmerket

Megan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pretty cool place. Though the gym they advertise isn’t the easiest to be able to use which was the main reason we chose the property
Bodde her 1 natt i april 2024

10/10 – Utmerket

Cansu

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ich finde das hotel sehr angenehm. Die Zimmer sehr sauber einfach top 👍 kann man nur weiter empfehlen.
Bodde her 1 natt i mars 2024

6/10 – Grei

Emilios

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Low Member staff. Very Small Breakfast. Cleaning one time in 3 days stay. Only the first day.
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Ricardo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Tres confortable et spacieuse
Tres belle hotel avec des chambres super spacieuses .
Bodde her 2 netter i januar 2024

8/10 – Bra

JOSE CARLOS

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Estupenda estancia
Hotel alejado del centro pero muy bien comunicado con los tranvías. Personal muy amable y servicial. Desayuno bueno y completo.
Bodde her 1 natt i desember 2023

8/10 – Bra

JOSE CARLOS

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Angelika

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Die Unterkunft war sauber.
Bodde her 2 netter i desember 2023

6/10 – Grei

Lynn

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Great staff service condition needs improvements
The pictures shown on hotels.con are a bit deceptive. When I checked in, the hotel lobby and the rooms are a bit disappointing and run down. The staff speak good English and nice, but the condition of the room needs improvement. For example stinks on carpet bed sheet and around the bathtub. The bed was only average - needs improvement in terms of comfort in mattress and sheet etc. the room is big but does not look like what advertised on hotels.com pictures so I was a bit disappointed. The staff was able to book a private day tour with direct drop off and pick up at lakes plitvace at 5pm for next day 8:40am so I was impressed. The buffet breakfast was good and reasonable range of food for hotels in Europe so I think it is still reasonable good hotel with good price.
Bodde her 2 netter i november 2023

10/10 – Utmerket

panitta

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Melissa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was in a location that was convenient to everything. I loved that the tram was right in front. Jasmine was super helpful and gave us some amazing recommendations of where to go and check out. She made our stay so welcoming.
Svar fra Reception den 6. okt. 2023
Thank You for your feedback!Kind regards!

8/10 – Bra

robin

Reiste med partner, Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our shower had a lot of mold. A cup of bleach would have gotten rid of it.
Bodde her 1 natt i august 2023
Svar fra Hotel Residence Team den 11. sep. 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

10/10 – Utmerket

Georg

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr gute und preiswerte Unterkunft. Der Service ist top. Ich komme sicher wieder.
Bodde her 1 natt i september 2023
Svar fra Residence Team den 9. sep. 2023
Lieber Herr Georg,Vielen Dank für Ihre Bewertung!Wir freuen uns, Sie wiederzusehen.

10/10 – Utmerket

JEAN og DRUMMONDVILLE

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
There is a bath but no shower.
Bodde her 2 netter i september 2023
Svar fra Hotel Residence Team den 5. sep. 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

8/10 – Bra

Bram van de

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Mooi en schoon hotel. Goede service en ontbijt. Iets verder van de stad, circa 30 min met tram. Gratis parkeren. Stil hotel, alleen veel geluid van de straat. Goede restaurants in de buurt.
Bodde her 3 netter i august 2023
Svar fra Hotel Residence Team den 30. aug. 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

8/10 – Bra

Danielle

Reiste med partner
Likte: Personale og service og fasiliteter
Hôtel qui nécessite une rénovation. Personnel courtois. Déjeuner excellent
Bodde her 1 natt i august 2023
Svar fra Hotel Residence Team den 30. aug. 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

8/10 – Bra

Fabrizio

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i august 2023
Svar fra Hotel Residence Team den 19. aug. 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

4/10 – Dårlig

andrea

Bodde her 1 natt i august 2023
Svar fra Hotel Residence Team den 19. aug. 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

10/10 – Utmerket

Reuben

Bodde her 1 natt i august 2023
Svar fra Hotel Residence Team den 19. aug. 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

8/10 – Bra

Siu Kiu

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It is good to have free parking and breakfast, the room is big and clean. However, there is no kettle and our room only has bathtub but no stand to hold the shower head.
Bodde her 1 natt i august 2023
Svar fra Hotel Residence Team den 19. aug. 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

6/10 – Grei

Silvia

Likte ikke: Renhold og personale og service
Bodde her 2 netter i august 2023
Svar fra Hotel Residence Team den 19. aug. 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

8/10 – Bra

Nitin

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Good but far
It was good functional hotel. Though too far from the city centre. And they didn’t clean the room on the second day, which I thought was strange.
Bodde her 2 netter i juli 2023
Svar fra Hotel Residence Team den 19. aug. 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

8/10 – Bra

Nele

Bodde her 1 natt i juli 2023
Svar fra Hotel Residence Team den 19. aug. 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

10/10 – Utmerket

Mohammed

Bodde her 1 natt i juli 2023
Svar fra Hotel Residence Team den 19. aug. 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

2/10 – Forferdelig

Issam og Bruxelles

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023
Svar fra Hotel Residence Team den 19. aug. 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

10/10 – Utmerket

Yachiyo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
ホテルすぐそばにバス停があったようですが、ザグレブの駅から二駅のTrnavaという駅から歩いて15分くらいだったのでそちらを利用しました。中心地から乗車時間、歩き含めて25分でとても快適なお部屋に到着します。設備も清潔さもスタッフも全て素晴らしいです。バスタブもあり日本人にとっては嬉しい滞在先です。ザブレグの歴史が書かれたガイドブックのような物も日本語で用意されていました。朝食は温かいお料理もありコーヒーも美味しく、全て素晴らしく、少しくらい中心地から離れていても良いという方にはおすすめのホテルです。
Bodde her 2 netter i juli 2023
Svar fra Hotel Residence - reception den 13. juli 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

8/10 – Bra

Marco

Bodde her 1 natt i juli 2023
Svar fra Hotel Residence Team den 19. aug. 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

8/10 – Bra

Caitlin

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Wonderful breakfast and very helpful staff. Bonus that they have a spa and wellness center!
Bodde her 3 netter i juli 2023
Svar fra Hotel Residence - reception den 13. juli 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

10/10 – Utmerket

Andre

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room needed updating in terms of USB ports for electronics. We had to use our converters and plug everything into regular outlets which were not conveniently placed in the room. Otherwise, everything was superb. We didn't get a chance to try the breakfast but coffee was delicious. Parking is convenient in gated private small lot next door. Places to walk to for dining. Staff professional and polite. Loaded bar in the room with goodies. Super quiet and beds very comfy. Boutique hotel about 3.5km from the city center with easy public transport if needed. 20 min ride to airport. Would def stay here again.
Bodde her 2 netter i juni 2023
Svar fra Hotel Residence - reception den 3. juli 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

6/10 – Grei

LAURENT

Bodde her 2 netter i juni 2023
Svar fra Hotel Residence Team den 19. aug. 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

10/10 – Utmerket

Devin

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff were very friendly and accommodating! We really enjoyed our stay.
Bodde her 3 netter i juni 2023
Svar fra Hotel Residence - reception den 3. juli 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

10/10 – Utmerket

Elda

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel is in a fine area, parking is easy to access from the main street. The parking lot is not big, but the hotel staff tries to manage it well for all guests. More parking spaces would be desirable. The hotel has been nicely renovated, the air conditioner works fine in the rooms, but not in the hallway and elevator. We were there in June, so the hot summer certainly needs better air conditioning everywhere in the hotel. The bathrooms are well arranged and clean. The bedding is also comfortable and clean. The staff is extremely friendly and helpful. The breakfast is varied and tasty. Rooms facing the main street are exposed to traffic noise and this disturbs sleep. We would love to return to this hotel.
Bodde her 1 natt i juni 2023
Svar fra Hotel Residence Team den 26. juni 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

8/10 – Bra

Margaret

Likte: Renhold
Likte ikke: Personale og service
Large room, good breakfast, very clean bathroom. The shower door leaked flooded the floor went looking for staff did not find any at 2 pm no one answered the reception desk. At 5 pm when we were going for dinner I asked the lady at reception for dry towels as I used the towels to mop up floor. She said yes but I did not believe she would. When we came back wet towels still on floor in bathroom I took them downstairs to reception then was told I was rude to do that in front of others by guy on desk. “I was rude to get dry towels when they did not do it” talk about no customer service.
Bodde her 4 netter i juni 2023

10/10 – Utmerket

Ronney

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comodidad, servicio y desayuno increíble
Bodde her 3 netter i juni 2023
Svar fra Hotel Residence Team den 24. juni 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

8/10 – Bra

Martti

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good choice
Modern stylish rooms with good service. Average breakfast, items are tasty but limited selection. Public transport helps to offset the less rhan ideal location. All and all a good experience.
Bodde her 3 netter i juni 2023
Svar fra Hotel Residence Team den 24. juni 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

10/10 – Utmerket

Rodney

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Residency Hotel Zagreb
It was amazing, the hotel staff assisted me with everything I wanted, where to go visit as a tourist, the food was good and the rooms were very spacious. I want to also thank Matea who was always ready to assist and made sure I was happy as well as comfortable with my trip to Croatia.
Bodde her 3 netter i juni 2023
Svar fra Hotel Residence Team den 24. juni 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

8/10 – Bra

Zulay

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
EXCELLE NT HOTEL FOR FEW DAYS STAY
Room was clean. Nice a d helpful personal at the recepción. Train to city center just few steps away
Bodde her 1 natt i mai 2023
Svar fra Reception den 3. juni 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

10/10 – Utmerket

Kerry

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Loved our stay in Zagreb.
This hotel is fantastic. The breakfast is delicious! The location is great we walked to the zoo within 20 mins from our hotel. We enjoyed our stay, it is about 1.5 hours on public transport from the airport. Public transport is super cheap in Zagreb 60 mins is only $1.33 per person. The hotel staff were superb!
Bodde her 3 netter i mai 2023
Svar fra Reception den 3. juni 2023
Thank You for staying with us. We appreciate Your feedback! Hotel Residence Team

2/10 – Forferdelig

Gintaras

Reiste med en gruppe
Likte: Renhold
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
No air condition and non-existing service
The hotel advertises as VIP access and free bottle of wine, hotel refused any VIP access perks and said they don’t do that. In a week time we’ve stayed the air-con haven’t been fixed, so it is safe to assume that it doesn’t work at all. The room was at 27C degrees when we arrived, which was unbearable. We complained to the person on duty two times within 1 hour gap to fix air con and bing an extra towel as the room was not set for 3 person as booked. After 3 hours none of that was done. When we complained to the new person who came on duty they sorted out the tool in 15-20min and was making excuses, that it never happened before, but we explicitly told them a week ago that zircon wasn’t working in the room on checkout. Also I had a heat stroke a day before, so I was struggling with the hight temperature, but hotel didn’t offer any solution. The bath tub had no glass separator so if so all water goes on the floor. Had no lotion or hair conditioner (like other 4 star hotels) just one shampoo & shower gel on the wall. Blinds don't close and point down to outside, which means anyone can see you showering naked from below The room wasn't deluxe at all, much smaller than in pictures and quite old. The slippers not for an adult feet. The view is to the wall and a roof full of cigarette buds. Noisy neighbourhood at night. The parking was OK, but quite small. The hotel is around 30min by tram from the city centre. At best this is 2 star hotel with non existent service, not 4.
Bodde her 1 natt i mai 2023