Terrasse/patio
Sjekk tilgjengelighet

Anmeldelser av Castle Hotel Windsor

4 out of 5
Castle Hotel Windsor
18 High Street, Windsor, England

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 614 av totalt 1009 anmeldelser." "
Rangering på 8 − Bra. 275 av totalt 1009 anmeldelser." "
Rangering på 6 − Grei. 62 av totalt 1009 anmeldelser." "
Rangering på 4 − Dårlig. 40 av totalt 1009 anmeldelser." "
Rangering på 2 − Forferdelig. 18 av totalt 1009 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Kai Petter

Likte: Renhold, personale og service og romkomfort
Kjekt opphold i en koselig by
Bodde her 1 natt i februar 2020

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2019

8/10 – Bra

Joakim

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Moderne hotel mitt i Windsor
Castle Hotel ligger meget sentralt i Windsor og få meter å gå til inngangen til Windsor Castle. Hotellet er modernt i en gammel bygning. Rommet vi hadde var rimelig stort med komfortabel stor seng og med fint baderom. Rommet hadde en litt trist farveskale (grå/hvit/brun) og derfor litt upersonlig. Frokosten var meget god og man kunne spise den i loungen ved den åpne spisen, koselig. Vi spiste ikke i restauranten men den så fin ut men også den var litt upersonlig. Det finnes mange gode spisesteder i Windsor og Eton (kun 15 min spatsertur).
Bodde her 1 natt i desember 2018

10/10 – Utmerket

Nancy

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property was very clean and comfortable. Breakfast was excellent and was included with the price of the room. The location was excellent only a short distance from Windsor Castle. I would recommend this hotel. 10 out of 10.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Michael

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Clean and welcoming. Superb staff and a wonderful stay - thank you xx
Bodde her 1 natt i mai 2024
Svar fra Castle Hotel Team den 27. mai 2024
Hi Michael,We appreciate your kind words, we wish you made some fantastic memories here at The Castle Hotel!Best Regards,The Castle Hotel Team

10/10 – Utmerket

Brenda

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property is just amazing. The staff is fabulous, friendly and most accommodating. The hotel is only a few minutes from Windsor Castle. Plenty of dinning options in a short walk. The buffet breakfast was wonderful the choices were fantastic and all the food was outstanding
Bodde her 1 natt i mai 2024

8/10 – Bra

Karen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a very convenient location for visiting Windsor Castle. The room was lovely and we enjoyed the restaurant and lounge. The breakfast was lovely!
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Ronald og Salem

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Lisa

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic place and location 😊
Bodde her 1 natt i mai 2024

8/10 – Bra

julia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Windsor is great
Bodde her 1 natt i mai 2024

8/10 – Bra

christopher

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Joyce og seattle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is in an excellent location being nearly just across the street from Windsor Castle itself. The property/rooms were very nice, we had a city view - nothing to disappoint with the Changing of the Guard going directly in front. The room was very clean, bed was comfy, bathroom spacious, modern and also very clean. We really enjoyed the location being so near to all the activity the Windsor area has to offer. Thank you Windsor Castle Hotel. We would stay here again.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Tina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was a lovely hotel.
Bodde her 1 natt i mai 2024
Svar fra Castle Hotel Team den 16. mai 2024
Hi Tina, Thank you for your lovely words, we hope you had a great stay with lots of memories to take with you.

10/10 – Utmerket

Tamela

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well appointed rooms and lovely modern, British decor in the hotel. First rate beds, temperature control in the room, and amenities.
Bodde her 1 natt i mai 2024
Svar fra Castle Hotel Team den 19. mai 2024
Hi Tamela, Thank you for your kind words, we are happy that you had a great time in The Castle Hotel, We wish to welcome you back!!Kind Regards,The Castle Hotel Team

8/10 – Bra

Gary

Reiste med partner
Likte: Renhold og personale og service
Given the limited area the bathroom was good and the shower excellent. The room lacked counter or shelf space and clothes storage was minimal.
Bodde her 4 netter i mai 2024

8/10 – Bra

Elizabeth og Highlands Ranch

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to attractions and train station.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Bruno

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed our stay at the Castle Hotel.
Bodde her 1 natt i mai 2024
Svar fra Castle Hotel Team den 16. mai 2024
Hi Bruno,We are very happy that you enjoyed your stay, we hope you made a lot of beautiful memories.

10/10 – Utmerket

Maria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Nigel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A great place to stay. Great staff Great food Very conveniently located A great experience
Bodde her 1 natt i mai 2024
Svar fra Castle Hotel Team den 12. mai 2024
Hi Nigel, Thank you for your positive review, we hope you had a wonderful time with us!!

8/10 – Bra

Yvette

Bodde her 2 netter i mai 2024

4/10 – Dårlig

Morgan

Reiste med familie
Likte ikke: Personale og service
Didn’t love reception— the woman we had was cold, unhelpful, and unapologetic since we had booked the hotel through Expedia and there was a mixup in the guests. Easily the worst hotel experience we’ve had on our entire 2 week uk trip. Would not stay again and would not recommend. The walls are paper thin and the room above us had people stomping and dropping what sounded like bowling balls at 5 am in the morning.
Bodde her 1 natt i mai 2024
Svar fra Leanne Silavant, Front Office Manager den 8. mai 2024
Dear Morgan, Thank you for your review.I am sorry to learn that you did not have a pleasant check- in experience. I understand that the incorrect number of guests was on our reservation information. The reservation had been made for 2 guests, however there were 3 guests present and my colleagues provided a complimentary upgrade to ensure that you would be accommodated in a larger room to fit you all. I apologise that you did not feel that they handled this appropriately, I appreciate you bringing this to my attention and rest assured that I will look into this.

10/10 – Utmerket

MARLENE

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

10/10 – Utmerket

susan og aromas

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was lovely. Food in restaurant was good. Right next to Windsor Castle which was a huge plus.
Bodde her 2 netter i april 2024
Svar fra Castle Hotel Team den 19. mai 2024
Hi Susan,We are thrilled to hear that you enjoyed dinning at our Leaf restaurant, we hope you made a lot of beautiful memories!Kind Regards,The Castle Hotel Team

6/10 – Grei

James

Limited room for breakfast. Noisy with aeroplanes. Difficult to understand reception staff.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Richard

Bodde her 1 natt i april 2024

10/10 – Utmerket

Stephen

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great rooms in lovely location. Top quality hotel at more than sensible price.
Bodde her 1 natt i april 2024
Svar fra Castle Hotel Team den 21. apr. 2024
Hi Stephen, Thank you for your positive review we hope you enjoyed your stay and wish to welcome you back to the Castle Hotel!

8/10 – Bra

John

Reiste med familie og små barn
Likte: Overnattingsstedets bygg og tilstand
Location and history is great
Bodde her 2 netter i april 2024
Svar fra Castle Hotel Team den 21. apr. 2024
Hi John,We hope you have a brilliant stay at The Castle Hotel and do wish to welcome you again!

10/10 – Utmerket

Syo

Bodde her 1 natt i april 2024

10/10 – Utmerket

Norman

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfectly positioned for everything in Windsor. Only there for one night (unfortunately) but it left us with a very happy memory of our time there We hope to return in the future!!
Bodde her 1 natt i april 2024
Svar fra Castle Hotel Team den 14. apr. 2024
Hi Norman,We are very glad to hear that you have made very good memories within the hotel and Windsor.We hope to welcome you again in the Castle Hotel Windsor!

10/10 – Utmerket

Donald

Forretningsreisende, Reiste med familie
Likte: Renhold
Could see Windsor Castle from our room!
Bodde her 1 natt i april 2024
Svar fra Riya den 10. apr. 2024
Hi Donald,Thank you for your positive review, we are glad you enjoyed your stay!We wish to see you again!!

8/10 – Bra

Toby og Hillsdale

Reiste med partner
Likte: Renhold og personale og service
The hotel staff were friendly and organized. There was no gym, which I would have liked but it’s not like one was promised but not present. The directions for driving to the car park entrance were not good, their email just gave a postcode which was inadequate to find even the hotel in Google Maps. I found it, but better directions would have helped. Comfy bed, solid wifi.
Bodde her 1 natt i april 2024
Svar fra Riya den 10. apr. 2024
Hi Toby, I am sorry to hear that you had such a struggle arriving.I will have my team look into this matter as the postcode should be SL4 1ET which would bring you directly adjacent to our car park. In regards to the Gym we do not have our own but we do work in partnership with a very local gym called "snap-fitness". Kind Regards,Riya

8/10 – Bra

Victor

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very well located for enjoying both Windsor and Eton
Bodde her 1 natt i april 2024
Svar fra Riya den 10. apr. 2024
Hi Victor,Thank you for your positive feedback.we hope you enjoyed your time at the Castle Hotel Windsor!

10/10 – Utmerket

Peter

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very comfortable and relaxed environment close to major attractions and restaurants.
Bodde her 1 natt i april 2024
Svar fra Riya den 4. apr. 2024
We thank you for your kind words!hopefully you were able to make some fantastic memories within Windsor and the hotel!we wish to welcome you again at the Castle Hotel!

6/10 – Grei

Antony

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Centrally located but despite booking a junior suite - the most expensive room offered by Expedia - we were on the ground floor with sweeping views of the car park. Really think that sort of detail should be included in the room description as I could have saved a few pounds and been in the main building. Reception staff also something of a mixed bag in terms of competence.
Bodde her 1 natt i mars 2024
Svar fra Lee (Reception Manager) den 7. apr. 2024
Hi,Sorry to hear of your dissatisfaction with the Mews Junior Suite. Our Junior Suites are in multiple locations but of equally high quality.I believe you were checked-out by a newer member of our team, so I apologise for any inconvenience experienced.Kind regards,Front Office Team

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Lee (Reception Manager) den 7. apr. 2024
Thank you for the positive feedback of your recent stay with us at the Castle Hotel Windsor.We hope to welcome you again in the future.Kind regards,Front Office Team

10/10 – Utmerket

maryanne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Windsor is a picture perfect town and the Windsor Castle Hotel fits right in!
Bodde her 1 natt i februar 2024
Svar fra Riya den 2. apr. 2024
We are delighted you enjoyed your stay in windsor!

10/10 – Utmerket

Donna

Reiste med partner
Our room shower (accessible) flooded with the first shower so we were moved to another room. The ladies at the reception desk were wonderful, as was the bellman who helped with our luggage. We were pleased with the new room and are grateful for the consideration!
Bodde her 2 netter i mars 2024
Svar fra Castle Hotel Team den 10. apr. 2024
Hi Donna,we are sorry to hear that there was an inconvenience.But gratefully our great staff members went ahead and were able to solve this issue. I will be assured to let the front desk team members know and my concierge!

10/10 – Utmerket

Inese

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
When I checked in I specifically mention that there is 2 adults and 1 child, not 3 adults. But checkin staff was ignorant and unhelpful. However when I checked out I had a really nice experience thanks to Indi and Rushmi as they adjusted our breakfast as i was charged for 3 adults instead and they amended to 2 adults and child. They was very helpful, friendly and also provided little colouring book with pencils for kid, which was very kind. If not unpleasant experience with checking I would give 5 stars to the stuff.
Bodde her 3 netter i mars 2024
Svar fra Castle Hotel Windsor den 23. mars 2024
Dear Inese,Thank you for your feedback, I am sorry to learn that your check in experience was not to a high standard, rest assured that this will be addressed to the person on duty.Thank you in highlighting Indi and Rashmi for looking after you on check out. I do hope that we can welcome you back on another occasion for a better experience.Best regards, Leanne SilavantFront Office Manager

10/10 – Utmerket

Angie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay overall!
Bodde her 1 natt i mars 2024
Svar fra Lee (Reception Manager) den 7. apr. 2024
Thank you for the positive feedback of your recent stay with us at the Castle Hotel Windsor.We hope to welcome you again in the future.Kind regards,Front Office Team

10/10 – Utmerket

Wendy

Reiste med partner
Likte: Fasiliteter
Staff very helpful room lovely and clean food excellent
Bodde her 1 natt i mars 2024
Svar fra Riya den 10. apr. 2024
Hi Wendy,We thank you for your kind words, i will be assured to pass this on to the team!Kind Regards,Riya

10/10 – Utmerket

Ken

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Lee (Reception Manager) den 7. apr. 2024
Thank you for the positive feedback of your recent stay with us at the Castle Hotel Windsor.We hope to welcome you again in the future.Kind regards,Front Office Team

8/10 – Bra

Greg

Bodde her 1 natt i mars 2024
Svar fra Lee (Reception Manager) den 7. apr. 2024
Thank you for the positive feedback of your recent stay with us at the Castle Hotel Windsor.We hope to welcome you again in the future.Kind regards,Front Office Team

10/10 – Utmerket

Valerie

Reiste med partner
Likte: Fasiliteter
Fantastic location. Interesting hotel layout. Lots of character. Staff were friendly
Bodde her 1 natt i mars 2024
Svar fra Riya den 10. apr. 2024
Hi Valerie,Thank you for your positive feedback.We hope you had a very memorable stay with the Castle Hotel Windsor! We do wish to see you again!Kind Regards,Riya

10/10 – Utmerket

Paul

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fantastic hotel, conveniently situated, staff excellent in all ways. We will definitely revisit.
Bodde her 2 netter i mars 2024
Svar fra Riya den 10. apr. 2024
Hi Paul,We appreciate your kind words, especially about our staff, we ensure this will be passed on to the team!Kind Regards,Riya

8/10 – Bra

Julian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good character and environment.
Bodde her 1 natt i mars 2024
Svar fra Riya den 10. apr. 2024
Hi Julian,Thank you for your amazing words, we are glad that the hotel has exceeded your expectations. We wish to you see you again!Kind Regards,Riya

8/10 – Bra

Lesley

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Lee (Reception Manager) den 7. apr. 2024
Thank you for the positive feedback of your recent stay with us at the Castle Hotel Windsor.We hope to welcome you again in the future.Kind regards,Front Office Team

8/10 – Bra

Mark

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Great location for tourists Lots of up and down steps when you stay in the annex.
Bodde her 4 netter i februar 2024
Svar fra Castle Hotel Team den 10. apr. 2024
Hi Mark,Thank you for your review, we hope that this did not effect your stay!

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Lee (Reception Manager) den 7. apr. 2024
Thank you for the positive feedback of your recent stay with us at the Castle Hotel Windsor.We hope to welcome you again in the future.Kind regards,Front Office Team

2/10 – Forferdelig

Nigel

Likte ikke: Renhold og personale og service
Svar fra Lee (Reception Manager) den 7. apr. 2024
Thank you for the positive feedback of your recent stay with us at the Castle Hotel Windsor.We hope to welcome you again in the future.Kind regards,Front Office Team

8/10 – Bra

Danny

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely place to stay
Perfect location in Windsor. Staff were helpful, the room was clean and adequate. Breakfast could have had a few more options but other than that, I would recommend this hotel and will definitely be back.
Bodde her 1 natt i februar 2024
Svar fra Riya den 5. mars 2024
We appreciate this positive review!Hopefully you made a lot of fantastic memories within the hotel and windsor!once again we will be thrilled to welcome you back to the Castle Hotel Windsor!Kind regards,Riya Reception Supervisor