Hoteller i Williamstown

«It was a pleasant stay»

«The staff was very helpful. Rooms were clean. Needed some updating otherwise very quite and adequate.»

«A/C was good, Internet didn’t work and no chair in room»

«Nice air conditioner and the staff was helping»

«I loved»

«Everything was as expected»

«Everything»

«No in room coffe»

«Felt like they were borrowing the Embassy Suites name, because there was absolutely nothing Embassy Suites about this stay. The breakfast included French toast that looked and tasted like it had been cooked sometime last week and was still making appearances at the buffet. The room felt tired, worn down, and like it hadn’t seen an update in close to a decade. The carpet was especially bad — rub your hand across it if you’re feeling brave and you’ll immediately understand the cleaning ...

«This was the worst hotel stay I have ever had. There were ants all over my hotel room. The maintenance man, Daniel, was very kind for what it's worth... but he had to spray my room with RAID at 10:30pm! I couldn't open any windows and the hotel was booked. Jordan the concierge, couldn't change my room because there were no other rooms available. I couldn't sleep, so I decided to watch TV. The TV didn't work. When I finally got to sleep, someone pulled the fire alarm at 4am!!! Mind you, I was in ...

«Staff excellent . House keeping failed to change the bedlinens and the blankets needed to be washed»

«the air conditioner was very loud.The maintenance man came up and said it was the filter. He left and it was still very loud!»

«It is showing signs of age, and there are some maintenance issues. The sink in our room was cracked, the furniture is showing wear. It seems to me that it is ready for a remodel. I have stayed there several years and I’ve been very happy with the staff and the hotel. But again has maintenance issues.and ware.»

«The room was dirty we couldn’t get towels everyday we had to go to the front desk for towels. We had 3 days of towels in our room that they wouldn’t pick up. We had our room cleaned 2 times. The front desk staff were very nice. But what they said didn’t happen. The cleaning staff were rude. The manager Leslie refunded one night. I have cancer and need clear invitement. This entire 5 days were definitely not what we expected .We didn’t come home to last every day so we didn’t have to be in that ...

«Excellent hospitality»

«Todo súper bien. Limpieza, desayunos, estacionamiento y el personal.»

«We’ve ordered a room For 5 ppl, paid over 400 bucks - and got a room with 1 bed! At one point they said they are not sure why this room is registered as 6 ppl and offered us extra blankets so we could put the kids in the floor! Even worst, we actually ended up not even having 1 blanket per person and my middle kid had to cover with a towel!!! Inacceptable!»

«Stayed here for a world cup game. Shuttle from/to airport is convenient. Mind aware that it only comes every 30 min. Staff is kind and helpful. Only problem is that the property was going through renovations during our stay, so the lobby area was a bit messy and grab&go store closed.»