Hoteller nær White Rock innsjø og park

«The staff, the rooms, and breakfast were great.»

«We had silver status but we’re not offered the bag with water & snacks. Had to ask for it. We also were concerned about the safety of the parking lot since we had luggage in our car. When we mentioned it, they didn’t share that they had someone monitoring the parking lot. Room wasn’t very clean. Bugs in the bathroom and some dried food under the bed. »

«respectful staff»

«When I arrived the water was out for two days (not the planned maintenance that they had mentioned but not till I got there) this was a separate issue. After traveling all day and checking in and unable to not have water is not idea. What was worse it was the next day after dinner that we finally had the ability to shower»

«Muy bien todo , no tengo quejas»

«Both Expedia and the Hotel website said parking overnight was included in the price. The hotel requires approximately $30 a night additional fees to Park. Additionally, you’re not allowed in the courtyard during breakfast. The property was in a general state of disrepair, for example, elevator buttons didn’t work and trash cans were nonexistent in the room. »

«Clean room,good staff nice breakfast and excellent air conditioning»

«Super cute hotel and definitely a great value for the price.»

«The apartment was lovely and spacious. Great location for our needs. We had a good stay but it could have been great with a few more simple amenities. There was no dresser space, only 2 pants hangers in the closet and only one towel hook in the bathroom. With no drawers for clothing luggage racks would have been helpful.»

«Fin leilighet, men når man bruker over 1 time for å få sjekket inn, blir man ikke imponert. Hotellet er ubemannet og svarte ikke på telefon. »

«I love this hotel. The restaurant isn’t as good as it used to be, which is kind of sad but everything else is great. My room was clean daily by very kind of people. I stay there for a week because I actually had a facelift down in Dallas and it was super embarrassing, and the staff was so nice to me. I got a fractional laser which made me look like an alien for a few days and they still made me feel welcome —thank you for making an embarrassing few days feel comfortable for me.»

«Clean room, well maintained, and the heated pool was actually very warm.»

«yes it was»

«Very clean room and very helpful staff. The room I chose was very cozy as well.»

«DO NOT BOOK WITH EXPEDIA!!!! Stayed at Element 2 nights, no hot water either night. Informed at check out and was told to contact manager. Emailed manager, told me because I booked with a "3rd party" site he could not help with rate adjustment. Contacted Expedia, they informed me that they could not reach hotel and could not help with refund unless manager approves it. Seems like everyone is pointing fingers at the other. I have booked multiple times with Expedia, this will be my last!»

«Front desk staff was friendly and helpful, which was the one positive part of the stay. Unfortunately, the rest of the experience was very disappointing. There is no indoor pool as advertised, and the outdoor pool was cloudy and did not appear well maintained. The bathroom floor in our room had peeling remnants of old tub coating all over it, and the shower/tub combo looked extremely outdated and heavily worn. To make matters worse, there was standing urine and toilet paper left in the toilet ...

«Located next to the highway and our room faced the Highway, you could hear the traffic noise all night long. Window treatments are too short and do not block the sun. There is a shade cover underneath too, but that is transparent too. Bed was comfy and room was spacious but -Glad I was only there one night because it was difficult to sleep. »