Hoteller i West Springfield

«This property was obviously built a while ago , and recently renovated. It was a reasonably priced basic room. The staff was friendly.»

«This hotel is in a decent location, tucked away and quiet but near stores. And we appreciated the free breakfast. But that's it for positives. The beds weren't very comfortable, overall it wasn't very clean, and the hotel was completely inflexible about charging us for two days even though we had to change our plans and only stayed one day. So we paid extra for a pretty dumpy hotel. A helpful and flexible management would have gone a long way toward us overlooking imperfections.»

«I was unable to have breakfast during my stay»

«Great location on the river. The restored mill buildings are great, staff was top notch.»

«Everything was as advertised and they were helpful and flexible with check in. Would stay again if in the area.»

«Nice clean place»

«Overall good experience. A few bugs in the room but nothing crazy, a couple flies and such. Everything else was great though so overall a great experience.»

«Fine. Will stay again. Clean room, though it was oddly really humid. No staff to be found. No ice. Pool was freezing. It’s a bargain though and proximity to lake and mountains is great. We’ve been going here for years through many owners/redesigns. Hoping the latest owners keep up with it.»

«What a wonderful place. Lovely inn, friendly staff, amazing view, and hiking nearby. It was relaxing and beautiful. The dinner was amazing.»

«Love this place»

«The light didn’t work and neither did the freezer component of the refrigerator. When I needed to be moved to a new room because the toilet would not flush the front desk person said it was late and she was not a plumber. I insisted I needed a working toilet. I was eventually moved and stayed the night. I needed to extend my stay another night and was told that there were no more rooms available and that I was too difficult. I’m went online and booked. There was nothing they could do and ...

«I always find my stays at Holiday Inns to be enjoyable. Staff was very nice. Breakfast was good. Room was large and comfortable. Conveniently located.»

«The room is clean and the staffsre nice and helpful.»

«My husband and I loved our stay at your hotel! The room was spacious and we loved having a balcony! Just wished the continental breakfast started at 6:00 am as we are early risers.»

«I stayed there one night. It was a good hotel that I can recommend to anyone who is visiting Hanover.»

«Bed was very comfortable»

«Not very clean, some smell»