Hoteller nær Volcanoes National Park

«Nightmarish experience. I was traveling with a friend who wanted his own room. We booked this hotel at the last minute as it was close to the NP HQs. We arrived at 7 pm to find no front desk, just a bar area that was manned by a young lady who stated that we couldn’t stay as the owner had not been paid. Then the owner called stating that it was late so we could stay and that payment could be discussed in the morning. The hotel did not have wifi as advertised, there was no running or hot water ...

«The property is well maintained and conveniently located just a short walk from the Musanze bus terminal. The staff is friendly, knowledgeable and very helpful. The food prepared by the guest house cook was excellent! Our only concern was the lack of hot water in the shower, but that may have been due to the fact that we didn't know to plug in the water heater.»

«Five Volcanoes went above and beyond to make my stay enjoyable. The staff is super friendly, and the food was fantastic. I couldn’t recommend it higher to anyone in the area to experience the amazing natural sites in the area. »

«Very clean room and resort. The food and hospitality was great!»

«Amazing service, charming rooms, fantastic food. I went there after a gorilla trek and before hiking up Bisoke and they were fantastic. They helped arrange transport as well. Will absolutely be staying here again if I'm back in Musanze.»

«The staff are responsive and kind, the grounds are lovely, and the rooms were nice. »

«I loved this place so much. Staff especially is just so kind and amazing! Everyone who works there deserves a raise. Beautiful hotel, clean and massive rooms, and Pacific helped me arrange transportation which was super helpful. Definitely staying here again if I ever visit. Thank you! »

«Very friendly and helpful staff with a restaurant on-site and the historic hotel/hangout across the street. A bit far from the national park. No fan, AC or mosquito net in room. Luckily, I didn't need the latter. A bit worn around the edges, but relatively comfortable. »

«Un petit paradis sur terre Très bon accueil Tout le personnel était au petit soins pour nous »

«it is a good stop over to volcano national park. about 20 mins drive. the property is okay. it was well kept. the room was gorgeous but the mattress was terrible. it is hard and gave me backache. the breakfast can be made better. the staff is nice. »

«I booked a small single room which was perrfectly adequate for my needs. The wifi was challenging, but the reception worked on it and got it to work for me. Very friendly and helpful staff, the food was good, and they were open to fix us something not on the menu. Its located off the main road outside of the town center, but is still a walkable distance from the business centers. »

«Great Stay, quite tranquil»

«A very nice place to stay. Le calme et la beauté du lieu en font un endroit exceptionnel, entouré d’un staff attentif. Really good !»

«This property is falsely advertised. The location listed on Expedia is not accurate, and when I arrived, it was nowhere near where it was supposed to be. I was forced to book another hotel last-minute. That alone would have been manageable, but the real issue is that the property provided no way to resolve the situation. They never answered their phone, ignored messages, and even when Expedia tried to reach them directly, there was no response. As a result, I was unable to cancel and lost over ...

«We enjoyed our two nights pre-Christmas !! »

«Staying at My Hill Eco Lodge is truly an unforgettable experience. The lodge is set in a beautiful and unique location, surrounded by breathtaking nature and endless views that make you feel like you’re in heaven. Every sunrise and sunset paints the sky with colors that you can enjoy right from your room or the open terrace. The staff are exceptionally friendly and welcoming, always ready with a smile and genuine care that makes you feel at home. The food is delicious and fresh, with a ...

«The staff was the best part. They were so accommodating and friendly. The garden was also beautiful and the food was amazing. Highly recommend. »