Hoteller nær Volcanoes National Park

«Really nice stay. The staff was super friendly and supportive. The room was very spacious and the breakfast was very nice too. It's also located just 5 minutes driving to the National Park. Would highly recommend it. »

«The property is well maintained and conveniently located just a short walk from the Musanze bus terminal. The staff is friendly, knowledgeable and very helpful. The food prepared by the guest house cook was excellent! Our only concern was the lack of hot water in the shower, but that may have been due to the fact that we didn't know to plug in the water heater.»

«Five Volcanoes went above and beyond to make my stay enjoyable. The staff is super friendly, and the food was fantastic. I couldn’t recommend it higher to anyone in the area to experience the amazing natural sites in the area. »

«Amazing service, charming rooms, fantastic food. I went there after a gorilla trek and before hiking up Bisoke and they were fantastic. They helped arrange transport as well. Will absolutely be staying here again if I'm back in Musanze.»

«Very clean room and resort. The food and hospitality was great!»

«I loved this place so much. Staff especially is just so kind and amazing! Everyone who works there deserves a raise. Beautiful hotel, clean and massive rooms, and Pacific helped me arrange transportation which was super helpful. Definitely staying here again if I ever visit. Thank you! »

«The staff are responsive and kind, the grounds are lovely, and the rooms were nice. »

«Great customer care»

«I booked a small single room which was perrfectly adequate for my needs. The wifi was challenging, but the reception worked on it and got it to work for me. Very friendly and helpful staff, the food was good, and they were open to fix us something not on the menu. Its located off the main road outside of the town center, but is still a walkable distance from the business centers. »

«We enjoyed our two nights pre-Christmas !! »

«The staff was very friendly and more attentive than any other hotel I have ever stayed at. The lodge itself is very outdated the price was high but so are all the other ones in the area.»

«Het hotel is ruim opgezet, het personeel vriendelijk. Ontvangst met gemberthee. Het hotel was schoon, de kamers ruim. sAvonds werd de haard in onze kamer aangestoken. Voor onze safari naar de Golden Monkeys was het een heel goede locatie, ook voor de Gorilla safari in Rwanda is het een goede plek. Het eten was uitgebreid , maar de kwaliteit viel een beetje tegen. »

«Vraiment désagréable Douche pas propre qui coule partout Le robinet au lavabo casser qui coule partout»

«Snow Hotel hade ingen bokning på oss genom hotels.com. när vi anlände trots att vi bokat och pengar dragits. Inget som stod på hotels.com. stämde med verkligheten förutom namn och adress. Det som annonseras på hotels.com är inte det verkliga snow Hotel. Bilden stämmer ej, faciliteterna stämmer ej. Vi fick boka och betala ett rum på plats, trevlig personal och ok standard för priset. »