Hoteller i Utica

«Did not stay for breakfast, thought it was a full egg, sausage, pancake style, all it had to offer was cold cereal, bagels & English muffins, bread. Our room was beautiful, clean, looks newly rehabbed!!!»

«Clean room and bath, comfortable bed and pillows. Quiet. Easy heat, A/C, fan controls.»

«Thumbs up!»

«Good hotel, large room, nice staff. But stay away from room 621 - just outside the door is an icemachine. You are almoust certain to be wooken up during the night by someone using the machine...»

«They are doing construction, which begins at 6am! At a casino! Most people have only been asleep for a few hours at that time. I work for a hotel and we would never do any renovations or new building before 9am, and we are definitely not a late night spot like Turning Stone. The least they could have done was to let me know at checkin that there will be big trucks revving and backing up (with the corresponding beeping noise) and dudes on the roof right outside yelling down to the ground below. ...

«Great service and clean rooms »

«Great st»

«Helpful staff, clean room, great rate. Was exactly what I needed for an overnight stay during a business trip. The free breakfast was a nice added bonus.»

«The rooms reeked of smoke when they were supposed to be nonsmoking. Requested first floor because of 85 year-old disabled lady and was told it couldn’t be changed. Lobby at check-in reeks of smoke- employees smoking right outside of where you enter the lobby. Trashy.»

«Our stay was so great, that we booked it another night. We never had a failed trip at Turning Stone. Our itinerary when we come is chill by the pool, play at the casino and just chill, and we get to do that. We come from Kahnawake QC, Canada to visit. We book every year when Syracuse Nationals come up in July!»

«1) A maintenance person had to let us OUT of our room. The door would not open from inside. He did come to our aid as soon as I called the front desk, but it as been that way all night- a serious safety hazard. 2) Breakfast was supposed to be open at 7. It was still being set up at 7:20. 3) Our room was clean and warm, which was why they still got a 3. »

«Great stay»

«Staff were great, rooms were clean»

«Physical property was fine. Nice basic accommodations but we were kept awake from 1:30-5am by some very rowdy teenagers across the hall and beside us. Took a while for property security to do anything about it and made for a very long day without sleep. »

«Clean room and super convenient shuttle to casino.»