Har The Waves Tulum basseng?

Ja, dette overnattingsstedet har 4 utendørsbassenger og et barnebasseng.

Er det tillatt med kjæledyr på The Waves Tulum?

Ja, hunder er tillatt på dette overnattingsstedet.

Når kan man sjekke inn på The Waves Tulum?

Innsjekkingen er fra kl. 15.00 til når som helst.

Når må man sjekke ut på The Waves Tulum?

Utsjekkingstidspunktet er kl. 12.00.

Tilbyr The Waves Tulum transport til flyplassen?

Ja, det tilbys flyplasstransport.

Hvor ligger The Waves Tulum?

Dette hotellet med spa ligger i Zama, 1 kilometer unna Dos Aguas Park og 5 kilometer unna Tulum strand og Maya-ruinene i Tulum. Dessuten ligger Tulum sykehus og Holistika Art Walk kun 2 kilometer unna.

The Waves Tulum: anmeldelser, tilbud og bilder 2026

4/10 – Dårlig

Elisabeth

1. des. 2024

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort

Ikke å anbefale

Her ville jeg ikke bodd igjen. Dårlige veier, dårlig beliggenhet, dårlige fasiliteter. Frokosten ble spist på rommet i plastkopper og papptallerken, da ingenting var åpent av restaurant etc. Alt bar preg av dårlig vedlikehold. Mye støy og hunder rett utenfor. I tillegg var det ingen håndklær i fellesområder og kun et par solsenger hadde puter. Håndklærne fra flekkete og putene var klumpete. Dusjhodet var fullt i kalk og varmtvann gikk tomt raskt. Dolokket ville ikke holde seg åpent, mange små ting. Ellers virket rommet rent, selv om det også var dårlig vedlikeholdt. Jeg skulle ønske jeg hadde visst om dette på forhånd, siden bildene ser så fine ut. Føltes ikke trygt å gå langs veiene rundt hotellet da det var mye trafikk, mørkt og ikke skikkelige fortau. Totalt sett ikke en god opplevelse, det eneste positive jeg kan dra fram er utsikten fra bassenget på taket, fine planter, rent i fellesområdene.

Bodde her 7 netter i november 2024

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe

12. des. 2021

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Bodde her 3 netter i desember 2021

10/10 – Utmerket

enriqueta

Reiste med familie

2. okt. 2025

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

La atención exelente la habitación buena y limpia solo por los utencilios de cocina no estaban en muy buenas condiciones.

Bodde her 5 netter i april 2024

8/10 – Bra

JORGE

Reiste med familie og små barn

7. aug. 2025

Likte: Renhold og overnattingsstedets bygg og tilstand

In order to reach the hotel you have to drive thru potholes, few cockroaches but everything else was good.

Bodde her 1 natt i august 2025

8/10 – Bra

Sara

Reiste med partner

15. mars 2025

Likte: Personale og service

Likte ikke: Overnattingsstedets bygg og tilstand

Part of the hotel it seems that they don’t work on it so it looks like is going down, like the area of the pool, the cenote that it’s inside the hotel. Room had a lot of humidity and it smell bad the first day we got there, and by the 3rd day the smell got worst. In the other hand rooms are confortable, the jacuzzi on our balcony was good, the ambient was nice, workers were very friendly and helpful.

Bodde her 4 netter i mars 2025

2/10 – Forferdelig

Corrina

Reiste med partner

9. mars 2025

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

Hotel was not only filthy ( i lost a flip flop and looked under the bed and there was trash and dirt) but broken down. Our toilet didnt work for 3 days, forcing us to check out early and they refused to refund us. No staff at pool bars and breafast hours were changed or cancelled without notice. Absolutely horrible experience

Bodde her 8 netter i februar 2025

2/10 – Forferdelig

Dan

Reiste med partner, Reiste med familie, Reiste med en gruppe

7. mars 2025

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

I DO NOT RECOMMEND THIS PLACE ANY LONGER. This was my second stay here. First was when they first opened and management and facilites were so much better. I chose this place because of my past experience but new management and staff are horrible. Pools and plunge pools are disgustingly dirty. Hot tubs don’t work, a lot of metals like showers and hand railings are rusted, front desk are very rude and did not want to accomodate to any of our complaints. Couches had stains, bed sheets had stains. Walls had mold and the cold pools in the rooms were filled with mildew. Out of the 6 nights we stayed they only cleaned my room 3 times even though I would leave a tip daily and all they would do is fix the bed and take the tip. They would not refresh any towels and I had to beg the front desk for fresh towels. The place is starting to be ran down and I’m sure the rest of my party that I convinced to stay here will leave the same review as they all had terrible experience with this hotel team staff. Do yourself a favor and just pick another property. It’s become more in an economical price for a reason now but there’s plenty to choose from around the area that’s better staffed and have more to offer to ensure your stay will be amazing.

Bodde her 4 netter i februar 2025

2/10 – Forferdelig

Dan

Reiste med partner, Reiste med familie, Reiste med en gruppe

5. mars 2025

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

DO NOT BOOK A STAY AT THIS PROPERTY! The girls managing the front desk are rude, they did not want to help or accommodate with my complaints. The hotel facilities and rooms are falling apart. The rooms are dirty, stains on beds and furnitures. They even stole a watch from me, they did not want to give it back unless I was able to provide a photo even though I described every single detail about the watch. I had my whole wedding party stay here and they all had horrible experiences. I can’t wait til all of my 40 guests write a review about their stay as well.

Bodde her 6 netter i februar 2025

10/10 – Utmerket

Karen

21. feb. 2025

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

Excelente atención

Bodde her 4 netter i februar 2025

2/10 – Forferdelig

Richard

17. feb. 2025

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Waves

The road to get to the hotel is a dirt road and would break your cars muffler if you are not careful. The pool was green and dirty, this included all the of 3 of the pools. They did not have a bartender at the pool and the location could not be any worse as it’s in the middle of a slum. It’s such a bad hotel we left after two nights , and our stay was for 4 nights. I had to go Cancun. The lady at the register was the most unhelpful person, we asked for her to provide Expedia phone number and she could not help with anything:

Bodde her 4 netter i februar 2025

6/10 – Grei

Sarah

Reiste med partner

16. feb. 2025

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand

We enjoyed our time at the Waves, however it was mostly a place to rest our heads. We are avid scuba divers and had dives booked up and down the coast making this location central. We still had a few monitor issues. Our room was cleaned yesterday but NO(yesc I said NO) towels were left at all, so we had to shiver dry. Not to mention the shower water was cold every day. We had issues with our key and had to stop by the office daily to get access to our room. We paid for extra breakfast and I would suggest avoiding that unless you don’t plan to leave the property. Many good restaurants walking distance to the hotel for very reasonable prices. Make sure you drop yourself a pin trying to get back so you can easily navigate the roads with a rental car if you choose. We also had NO patio furniture which was annoying when we wanted a relaxed day in the sun on our pent house suite. One chair and a small table for two people is ridiculous. Poool was broken…Other than that, it was pleasant. Wi

Bodde her 1 natt i februar 2025

4/10 – Dårlig

Akeisha

Reiste med familie, Reiste med en gruppe

27. jan. 2025

Likte: Personale og service

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

The staff at The Waves Tulum were incredibly kind and accommodating, which was the highlight of our stay. However, the property itself was extremely disappointing. The private pools were unusable due to mold and poor maintenance, the dishes in the cabinets were dirty, and even the towels provided were unclean. While the bed and sleeping areas were presentable, the overall lack of upkeep made the experience far from enjoyable. This property desperately needs better management and maintenance to match the hospitality of the staff.

Bodde her 4 netter i januar 2025

6/10 – Grei

Sherrell

Reiste med partner

24. jan. 2025

Likte ikke: Fasiliteter

The good thing is that the room does look exactly as pictured. There are a few convience stores and tiny restaurants within daytime walking distance. However the hotel has no restaurant, the swim up bar as advertised is there- you just have to bring your own drinks. If you’re traveling solo this isn’t for you. The only entry way to the hotel was full of huge mud puddles. We rented an atv to get around and they forced us to park in garage- more mud puddles to access, when there was bike parking in front of hotel.

Bodde her 3 netter i desember 2024

10/10 – Utmerket

Ruth Mercedes

22. jan. 2025

Bodde her 4 netter i januar 2025

4/10 – Dårlig

Maria

Reiste med familie

17. jan. 2025

Likte: Personale og service

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Bodde her 2 netter i januar 2025

8/10 – Bra

Michael

Reiste med partner

16. jan. 2025

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

Pretty room, many good amenities and not too far from tulum centro.

Bodde her 2 netter i januar 2025

8/10 – Bra

Andres og kenneth city

Reiste med partner

15. jan. 2025

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

Excellent customer service

6/10 – Grei

BRYAN FERNANDO

10. jan. 2025

Likte: Personale og service

Bodde her 3 netter i januar 2025

8/10 – Bra

Willis Charles

9. jan. 2025

Likte: Renhold og overnattingsstedets bygg og tilstand

Bodde her 6 netter i desember 2024

4/10 – Dårlig

Lakeisha og Bakersfield

8. jan. 2025

Bodde her 1 natt i november 2024

2/10 – Forferdelig

Jose Antonio

Reiste med partner

5. jan. 2025

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand

Awful I wouldn’t recommend it

Bodde her 7 netter i desember 2024

10/10 – Utmerket

Jose Luis

Reiste med familie

4. jan. 2025

Likte: Renhold og personale og service

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand

Las habitaciones están nice,pero el hotel tiene las piscinas sucias,pintura descuidada no hay bar no hay restaurante todo lo tienes que hacer afuera y el taxi es costoso y todo queda lejos para ir caminando.no hay actividades en fin,yo no volveria a quedarme....el hotel tiene potencial para ser buenisimo pero alguién tiene que desear ponerlo a funcionar y ahora mismo no es el caso...la llave del cuarto hay que programarla todos los dias y el agua caliente se gasta en un baño........yo le doy 2 ☆ en general

Bodde her 7 netter i desember 2024

2/10 – Forferdelig

Amber Shaheedah

Reiste med partner

2. jan. 2025

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

I stayed at this hotel last in 2023 and twice before that. The hotel has gone from a 5 to a -1. No one is keeping the grounds kept. Pool is nasty, bathroom is nasty, has stains on the walls. I didn’t even stay here this last booking. We walked into the room and walked right out and stayed somewhere else! Expedia is trying to contact them for my refund. The pictures need to be updated to what the hotel looks like NOW! No pool bar and I wldnt even put a dirty shirt into that pool. Staff told me that property management companies are fighting over the property and that one company does not care how the property looks because it still gets bookings by misleading customers with these pictures. DO NOT STAY HERE.

Bodde her 4 netter i desember 2024

8/10 – Bra

Virginie

Reiste med familie

1. jan. 2025

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

The room is very nice, well-decorated but poorly equipped (e.g. kitchen without saucepans or salad bowls). The jacuzzi and pool are not heated. The access road is full of holes and borders a shantytown. Stray dogs can bark in the middle of the night, before you hear the neighboring rooster crow. Despite this, we had a very good stay.

Bodde her 7 netter i desember 2024

10/10 – Utmerket

gerardo

29. des. 2024

Bodde her 1 natt i desember 2024

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