Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 122 av totalt 259 anmeldelser." "
10 – Utmerket
122
Rangering på 8 − Bra. 91 av totalt 259 anmeldelser." "
8 – Bra
91
Rangering på 6 − Grei. 28 av totalt 259 anmeldelser." "
6 – Grei
28
Rangering på 4 − Dårlig. 13 av totalt 259 anmeldelser." "
4 – Dårlig
13
Rangering på 2 − Forferdelig. 5 av totalt 259 anmeldelser." "
2 – Forferdelig
5
8,8/10
Renhold
8,6/10
Personale og service
8,0/10
Fasiliteter
8,4/10
Overnattingsstedets bygg og tilstand
8,2/10
Miljøvennlige løsninger
Anmeldelser
8/10 – Bra
Sven Arne
Reiste med en gruppe
25. okt. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Billigt og helt greit hotell som er forholdsvis sentralt
Sven Arne
Bodde her 1 natt i oktober 2023
Svar fra Customer Experience den 26. okt. 2023
Dear Sven Arne, Thank you so much for taking time to share your opinion with us on Expedia. It gives us great pleasure to learn about your wonderful experience at our tent Torremolinos and that you enjoyed every part of your stay. We look forward to welcoming you again the near future. Best regards, Paula Rotger, Customer Experience. tent TORREMOLINOS
8/10 – Bra
Tone
30. sep. 2023
Likte: Renhold og personale og service
Tone
Bodde her 2 netter i september 2023
Svar fra Customer Experience den 4. okt. 2023
Dear Tone, Thank you so much for taking time to share your opinion with us on Expedia. It gives us great pleasure to learn about your wonderful experience at our tent Torremolinos and that you enjoyed your stay. We look forward to welcoming you again the near future. Best regards, Paula Rotger, Customer Experience. tent TORREMOLINOS
6/10 – Grei
André
27. sep. 2023
Likte: Renhold og personale og service
André
Bodde her 6 netter i september 2023
Svar fra Customer Experience den 26. okt. 2023
Dear André, Thank you very much for your valuable feedback and your kind words about our tent Torremolinos. We are very glad to know that your stay in our hotel was overall satisfactory and that you enjoyed our place. Be certain we will keep on improving our facilities and the offered services so that every guest feels comfortable at our place. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to Málaga. Best regards, Paula Rotger, Customer Experience. tent TORREMOLINOS
8/10 – Bra
Martin
Reiste med en gruppe
25. sep. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Decent
It’s a decent hotel with the positives being the unlimited brunch and it’s location.
Martin
Bodde her 1 natt i september 2023
Svar fra Customer Experience den 28. sep. 2023
Dear Martin, Thank you very much for your valuable feedback and your kind words about our tent Torremolinos. We are very glad to know that your stay in our hotel was satisfactory and that you enjoyed our place. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to Málaga. Best regards, Paula Rotger, Customer Experience. tent TORREMOLINOS
10/10 – Utmerket
Jan
3. sep. 2023
Jan
Bodde her 1 natt i september 2023
Svar fra Customer Experience den 7. sep. 2023
Dear Jan, Thank you so much for taking time to share your opinion with us on Expedia. It gives us great pleasure to learn about your wonderful experience at our tent Torremolinos and that you enjoyed every part of your stay. We look forward to welcoming you again the near future. Best regards, Paula Rotger, Customer Experience. tent TORREMOLINOS
10/10 – Utmerket
Evgenii
20. juni 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Evgenii
Bodde her 3 netter i juni 2023
Svar fra Customer Experience den 23. juni 2023
Dear Evgenii, Thank you very much for your excellent review as well as for your stay at our tent Torremolinos. We hope to have the pleasure of welcoming you back very soon. Warm regards, Paula Rotger, Customer Experience. tent TORREMOLINOS
10/10 – Utmerket
Eloise
25. mai 2024
Likte: Fasiliteter
Très propre, plusieurs avantages comme piscine gym, buffet proche de tout. J’ai adoré
Eloise
Bodde her 4 netter i mai 2024
10/10 – Utmerket
valentin
22. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
valentin
Bodde her 5 netter i mai 2024
Svar fra Customer Experience den 24. mai 2024
Dear valentin, Thank you very much for your excellent review as well as for your stay at our tent Torremolinos. We hope to have the pleasure of welcoming you back very soon. Warm regards, Paula Rotger, Customer Experience. tent TORREMOLINOS
8/10 – Bra
Merita
19. mai 2024
Merita
Bodde her 4 netter i mai 2024
Svar fra Customer Experience den 20. mai 2024
Dear Merita, Thank you very much for your valuable feedback on our tent Torremolinos. We are very glad to know that your stay in our hotel was satisfactory and that you enjoyed our place. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to Málaga. Best regards, Paula Rotger, Customer Experience. tent TORREMOLINOS
10/10 – Utmerket
Tamara
Reiste med familie
18. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Tamara
Bodde her 7 netter i mai 2024
Svar fra Customer Experience den 19. mai 2024
Dear Tamara, Thank you very much for your excellent review as well as for your stay at our tent Torremolinos. We hope to have the pleasure of welcoming you back very soon. Warm regards, Paula Rotger, Customer Experience. tent TORREMOLINOS
8/10 – Bra
Erika
18. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Muy amable el personal
Erika
Bodde her 1 natt i mai 2024
Svar fra Customer Experience den 19. mai 2024
Estimada Erika, Muchas gracias por pasar estos días con nosotros en nuestro tent Torremolinos. Es un placer recibir una valoración tan positiva de nuestros servicios, muy especialmente con respecto a la atención al cliente ya que es uno de los aspectos de los que nos sentimos más orgullosos. La Dirección del hotel y todo el equipo le agradecen su tiempo, esperamos volver a verle muy pronto. Un cordial saludo, Paula Rotger, Customer Experience. tent TORREMOLINOS
10/10 – Utmerket
Kelly
Reiste med partner
18. mai 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The view, comfortable bed, balcony, free brunch
Kelly
Bodde her 1 natt i mai 2024
Svar fra Customer Experience den 19. mai 2024
Dear Kelly, Thank you so much for choosing to stay with us at our tent Torremolinos and for taking the time to share your kind compliments. It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. Our team look forward to creating more memorable experiences for you in the future. Best regards, Paula Rotger, Customer Experience. tent TORREMOLINOS
10/10 – Utmerket
Christine
17. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Christine
Bodde her 9 netter i mai 2024
Svar fra Customer Experience den 19. mai 2024
Dear Christine, Thank you very much for your excellent review as well as for your stay at our tent Torremolinos. We hope to have the pleasure of welcoming you back very soon. Warm regards, Paula Rotger, Customer Experience. tent TORREMOLINOS
6/10 – Grei
Sanae
13. mai 2024
Het hotel was netjes, alleen de kamer was ontzettend gehorig. Je kon de buren letterlijk horen praten. Hierdoor wordt ook de nachtrust verstoord. De deuren kunnen een likje verf gebruiken en sluiten niet goed. Pas nadat je een flinke duw geeft. Ontbijt was verder prima. Parkeren vlakbij het hotel is ook een ramp. Alles staat altijd vol.
Sanae
Bodde her 5 netter i mai 2024
Svar fra Customer Experience den 14. mai 2024
Dear Sanae, Thank you very much for your stay and the time taken leaving your valuable opinion on our tent Torremolinos. We are pleased to hear that your accommodation was satisfactory and a good choice of accommodation despite the issues highlighted for which we herewith apologise. Your constructive comments have been duly forwarded to our Management for consideration. Be certain we will keep on improving our facilities and the offered services so that every guest feels comfortable at our place. Thanks again for choosing FERGUS Group. We would love to welcome you back in the future. Kind regards, Paula Rotger, Customer Experience. tent TORREMOLINOS
10/10 – Utmerket
Brigitte Theresia
5. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Brigitte Theresia
Bodde her 4 netter i mai 2024
Svar fra Customer Experience den 6. mai 2024
Dear Brigitte Theresia, Thank you very much for your excellent review as well as for your stay at our tent Torremolinos. We hope to have the pleasure of welcoming you back very soon. Warm regards, Paula Rotger, Customer Experience. tent TORREMOLINOS
10/10 – Utmerket
Zhanna
Reiste med familie
30. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nos ha gustado todo, muchas gracias.
Zhanna
Bodde her 2 netter i april 2024
Svar fra Customer Experience den 30. apr. 2024
Estimada Zhana, Muchas gracias por elegir nuestro tent Torremolinos así como por su valoración y el agradable comentario que nos dedica. Nos hace muy felices saber que han tenido una agradable estancia con nosotros. Esperamos volver a verles muy pronto en tent Torremolinos. Un afectuoso saludo de todo el equipo, Paula Rotger, Customer Experience. tent TORREMOLINOS
6/10 – Grei
Francisco
Reiste med partner
28. apr. 2024
Likte: Renhold og fasiliteter
El horario del desayuno.
Espacio de ocio del interior del hotell
Francisco
Bodde her 2 netter i april 2024
Svar fra Customer Experience den 29. apr. 2024
Estimado Francisco, Le agradecemos que haya dedicado unos minutos a compartir su experiencia en nuestro establecimiento tent Torremolinos con nosotros. Nos complace saber que su estancia en nuestra compañía ha sido agradable, si bien no hemos podido convencerle en algunos aspectos. Permítanos informarle que hemos tomado buena nota de sus comentarios constructivos con respecto al desayuno y el interior de nuestro hotel, y le haremos llegar copia a la Dirección para su consideración. La Dirección del hotel y todo el equipo le agradecen sus comentarios, esperamos volver a verles pronto. Gracias igualmente por elegir FERGUS Group. Un cordial saludo, Paula Rotger, Customer Experience. tent TORREMOLINOS
8/10 – Bra
Mario
Reiste med familie
25. apr. 2024
Likte: Renhold og personale og service
Breakfast was good
Mario
Bodde her 1 natt i april 2024
Svar fra Customer Experience den 26. apr. 2024
Dear Mario, Thank you so much for choosing to stay with us at our tent Torremolinos and for taking the time to share your kind compliments.It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. Our team look forward to creating more memorable experiences for you in the future. Best regards, Paula Rotger, Customer Experience. tent TORREMOLINOS
8/10 – Bra
Éric
Reiste med partner
25. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We were told that there will be parking but none was available
Éric
Bodde her 2 netter i april 2024
Svar fra Customer Experience den 26. apr. 2024
Dear Éric, Thank you very much for your valuable feedback on our tent Torremolinos. We are very glad to know that your stay in our hotel was satisfactory and that you enjoyed our place. We are sorry to hear that at the time you were staying in our hotel there was not parking available, we have already noted it down and informed our Management for consideration and improvement.Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to Málaga. Best regards, Paula Rotger, Customer Experience. tent TORREMOLINOS
10/10 – Utmerket
Markku
23. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Markku
Bodde her 3 netter i april 2024
Svar fra Customer Experience den 28. apr. 2024
Dear Markku, Thank you kindly for your excellent rating regarding your stay with us at the tent Torremolinos. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Paula Rotger, Customer Experience. tent TORREMOLINOS
8/10 – Bra
Manav
Reiste med en gruppe
21. apr. 2024
Likte: Renhold
Great view but bad room service
Manav
Bodde her 3 netter i april 2024
Svar fra Customer Experience den 26. apr. 2024
Dear Manav, Thank you very much for your valuable feedback on our tent Torremolinos. We are very glad to know that your stay in our hotel was satisfactory and that you enjoyed our place. We really appreciate your constructive comments regarding the room service, we have already noted it down and informed our Management for consideration and improvement. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to Málaga. Best regards, Paula Rotger, Customer Experience. tent TORREMOLINOS
6/10 – Grei
Muna Housen
Reiste med familie
20. apr. 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Nice Hotel. Some of the stuff was really rude sadly. And at one night they were to men fighting in the hallway a bit scary. The public transport was not good.
Muna Housen
Bodde her 5 netter i april 2024
Svar fra Customer Experience den 21. apr. 2024
Dear Muna Housen, Thank you very much for your stay and the time taken leaving your valuable opinion on our tent Torremolinos. We are pleased to hear that your accommodation was satisfactory and a good choice of accommodation despite the issues highlighted for which we herewith apologise. Your rating and comments the have been duly forwarded to our Management for consideration. Be certain we will keep on improving our facilities and the offered services so that every guest feels comfortable at our place. Thanks again for choosing FERGUS Group. We would love to welcome you back in the future. Kind regards, Paula Rotger, Customer Experience. tent TORREMOLINOS
8/10 – Bra
COLBY D.
15. apr. 2024
Likte: Renhold, personale og service og fasiliteter
Heat was still on inside the rooms. No way to cool it down. Room was at 27.0 Celsius.
Room was clean and enjoyed the view.
Breakfast was amazing, probably the best I have had compared to other stays.
COLBY D.
Bodde her 3 netter i april 2024
Svar fra Customer Experience den 21. apr. 2024
Dear COLBY D. , Thank you very much for your valuable feedback and your positive rating on our tent Torremolinos. We are very glad to know that your stay in our hotel was satisfactory and that you enjoyed our place. We really appreciate your contructive comments regarding the functioning of the air-conditioning, we have already noted it down and informed our Management for consideration and improvement. Thanks for choosing FERGUS Group. We would love to welcome you again in your next visit to Málaga. Best regards, Paula Rotger, Customer Experience. tent TORREMOLINOS
8/10 – Bra
Susan
Reiste med en gruppe
4. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked the nice athmosphere and friendly staff. Tent concept also nice.
Susan
Bodde her 4 netter i mars 2024
Svar fra Customer Experience den 8. apr. 2024
Dear Susan, It was a pleasure to welcome you to our tent Torremolinos. Thank you for taking the time to post this review with lovely comments regarding our facilities and our staff. We are truly happy to read that your stay with us was a pleasant one. Rest assured your comments have been fed back to our team who were proud to hear how much you liked our hotel. We look forward to welcoming you back for many more enjoyable stays in the near future. Best regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS
8/10 – Bra
Finn
4. apr. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
10.th floor, nice balcon, fine bathroom, large TV, loooong breakfirst, fair price.
Finn
Bodde her 2 netter i april 2024
Svar fra Customer Experience den 4. apr. 2024
Dear Finn, Thank you very much for choosing our place for your holidays and the positive review given to the tent Torremolinos. It is always a pleasure to hear that our guests had an enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS
6/10 – Grei
GEORGES
Reiste med en gruppe
19. mars 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Pas de AC
GEORGES
Bodde her 4 netter i mars 2024
Svar fra Customer Experience den 23. mars 2024
Cher GEORGES, Nous tenons à vous remercier d'avoir pris le temps de nous faire part de vos remarques concernant votre séjour dans notre hôtel tent Torremolinos. Nous vous remercions de nous avoir fait part de vos impressions, nous permettant ainsi d’identifier et de corriger des imperfections qui méritent notre attention. Vos avis sur la manque de AC au cours de ces mois d'hiver sont importants pour nous et ils sont déjà été transmis à la Direction pour sa consideration. Au plaisir de vous accueillir de nouveau parmi nous. Cordialement,Susana Cuesta, Customer Experience. tent TORREMOLINOS
10/10 – Utmerket
louise
Reiste med en gruppe
18. mars 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Jose’ at reception was the best! Great service and really helpful.
louise
Bodde her 2 netter i mars 2024
Svar fra Customer Experience den 23. mars 2024
Dear louise, We are thankful to you for sharing your positive experience at our tent Torremolinos with us. We encourage our hotel team to work hard towards providing the best experience possible for our guests, so we are very glad to hear that we were able to make your stay an enjoyable one. Thank you for choosing FERGUS Group and for your kind comments. We look forward to welcome you again in the near future. Best regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS
10/10 – Utmerket
Karine
Reiste med en gruppe
25. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Karine
Bodde her 5 netter i februar 2024
Svar fra Customer Experience den 26. feb. 2024
Dear Karine, Thank you kindly for your excellent rating regarding your stay with us at the tent Torremolinos. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS
10/10 – Utmerket
Verifisert reisende
Reiste med en gruppe
20. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 1 natt i februar 2024
Svar fra Customer Experience den 26. feb. 2024
Dear guest, Thank you so much for taking time to share your opinion with us on Hotels.com. It gives us great pleasure to learn about your experience at our tent Torremolinos and that you enjoyed your stay recommending us to other travellers. We look forward to welcoming you again in the near future. Best regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS
10/10 – Utmerket
massimo
Reiste med en gruppe
19. feb. 2024
Likte: Personale og service og overnattingsstedets bygg og tilstand
massimo
Bodde her 2 netter i februar 2024
Svar fra Customer Experience den 26. feb. 2024
Dear massimo, Thank you very much for your excellent review as well as for your stay at our tent Torremolinos. We hope to have the pleasure of welcoming you back very soon. Warm regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS
8/10 – Bra
José Antonio
Reiste med familie
18. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
José Antonio
Bodde her 3 netter i februar 2024
Svar fra Customer Experience den 26. feb. 2024
Estimado José Antonio, Le agradecemos que haya dedicado unos minutos a compartir su experiencia en nuestro establecimiento tent Torremolinos con nosotros. Nos complace saber que su estancia en nuestra compañía ha sido agradable, si bien no hemos podido convencerle en algunos aspectos. Permítanos informarle que hemos tomado buena nota de su valoración constructiva, y le haremos llegar copia a la Dirección para su consideración. La Dirección del hotel y todo el equipo le agradecen su tiempo, esperamos volver a verle pronto. Gracias igualmente por elegir FERGUS Group. Un cordial saludo, Susana Cuesta, Customer Experience. tent TORREMOLINOS
10/10 – Utmerket
Lea
Reiste med en gruppe
18. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lea
Bodde her 2 netter i februar 2024
Svar fra Customer Experience den 18. feb. 2024
Dear Lea, Thank you very much for your excellent rating as well as for your stay at our tent Torremolinos. We hope to have the pleasure of welcoming you back very soon. Warm regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS
8/10 – Bra
Jan Ole
17. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Det levede helt op til vores forventninger på alle måder.
Jan Ole
Bodde her 4 netter i februar 2024
Svar fra Customer Experience den 18. feb. 2024
Dear Jan Ole, Thank you very much for choosing our place and the positive review given to the tent Torremolinos. It is always a pleasure to hear that our guests had an enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. Thanks again for choosing FERGUS Group. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS
8/10 – Bra
Anders
15. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super meget for pengene
Dejligt stort værelse
Rigtig godt badeværelse, med badekar
Mulighed for at caste telefon eller tablet til Tv'et
Super gode senge
Helt sikkert et sted man har lyst til at vende tilbag til
Anders
Bodde her 5 netter i februar 2024
Svar fra Customer Experience den 18. feb. 2024
Dear Anders, Thank you very much for your holiday choice and your lovely comments on the tent Torremolinos We are proud to hear you had a nice stay with us, so let us transmit you our satisfaction to have been able to fulfil your wishes and expectations for a pleasant holiday. We will certainly forward your high praise to our entire team, they will feel more than happy to have contributed to create a nice atmosphere around you. Thanks again for choosing FERGUS Group. Looking forward to welcoming you again in the future. Warm regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS
10/10 – Utmerket
Alexander
12. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotellet som shockar
Bli bemött av den gigantiska nybyggda vita hotellet som utstrålar gott intryck i sig själv med belysningen runt huset, super trevlig personal och man får inte glömma den underbara brunchen varje morgon som man vaknar till,nära till bussar,taxi,pendeltåg. defintivt rekommenderat för folk som är vill ha ett hotell med smak
Alexander
Bodde her 8 netter i februar 2024
Svar fra Customer Experience den 18. feb. 2024
Dear Alexander, Thank you for taking the time to leave your opinion about our tent Torremolinos and for your wonderful feedback. It is a great pleasure to read that you not only had an enjoyable stay with us but that the facilities and staff met your needs. We will certainly pass your feedback on our whole team to advise them of the great work. Thanks for choosing FERGUS Group.We look forward to welcoming you on your next trip to Málaga. Kindest regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS
8/10 – Bra
Bianca
10. feb. 2024
Bianca
Bodde her 3 netter i februar 2024
Svar fra Customer Experience den 18. feb. 2024
Sehr geehrte Bianca, vielen herzlichen Dank für Ihren Aufenthalt bei uns im tent Torremolinos, und dass Sie sich die Zeit genommen haben, uns ein positives Feedback zukommen zu lassen. Wir freuen uns sehr, dass Sie eine nette Urlaubserfahrung bei uns hatten. Es motiviert uns alle, weiter in dieser Richtung zu arbeiten. Wir hoffen, Sie wieder bei uns begrüssen zu können und verbleiben mit freundlichen Grüssen vom gesamten Team, Susana Cuesta, Customer Experience. tent TORREMOLINOS
8/10 – Bra
Wolfgang
Reiste med familie
9. feb. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Schöner ruhiger Auffenthalt
Wolfgang
Bodde her 11 netter i januar 2024
Svar fra Customer Experience den 18. feb. 2024
Sehr geehrter Wolfgang, vielen Dank für die Zeit, die Sie genutzt haben, um unseren tent Torremolinos zu bewerten sowie für Ihre weitere Empfehlung. Wir freuen uns sehr, dass Ihr Aufenthalt angenehm war und hoffen, Sie bald wieder bei uns willkommen zu können. Bis dorthin verbleiben wir mit freundlichen Grüssen vom gesamten Team, Susana Cuesta, Customer Experience. tent TORREMOLINOS
8/10 – Bra
Verifisert reisende
8. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 3 netter i februar 2024
Svar fra Customer Experience den 18. feb. 2024
Cher client, Merci d'avoir choisi notre tent Torremolinos pour votre séjour mais également pour votre notation positive. Nous espérons vous revoir à très bientôt. Cordialement, Susana Cuesta, Customer Experience. tent TORREMOLINOS
10/10 – Utmerket
Peder
5. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Peder
Bodde her 2 netter i februar 2024
Svar fra Customer Experience den 18. feb. 2024
Dear Peder, Thank you so much for taking time to share your opinion with us on Hotels.com. It gives us great pleasure to learn about your positive experience at our tent Torremolinos and that you enjoyed every part of your stay recommending us to other travellers. We look forward to welcoming you again in the near future. Best regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS
10/10 – Utmerket
Farah
3. feb. 2024
Farah
Bodde her 1 natt i februar 2024
Svar fra Customer Experience den 23. mars 2024
Dear Farah, Thank you kindly for your excellent rating regarding your stay with us at the tent Torremolinos. We are glad you had an enjoyable stay with us and we hope we get the pleasure of welcoming you back again in the near future. Thanks for choosing FERGUS Group. Kindest regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS
8/10 – Bra
Sean
1. feb. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fine for a night
Centrally located, no parking but some nearby, dont do what we did and check in via the self service machine, long drawn out process and the app for the key is useless. Get a physical key from reception. Breakfast was a bit strange, but it wasnt expensive so cant complain much.
Sean
Bodde her 1 natt i januar 2024
Svar fra Customer Experience den 3. feb. 2024
Dear Sean, Thank you very much for your stay and the time taken leaving your valuable opinion on our tent Torremolinos. We are pleased to hear that your accommodation was satisfactory on the whole despite the issues highlighted for which we herewith apologise.Your constructive comments concerning the check-in process through the appointed machine along with the meals offer proposed have been duly forwarded to our Management for consideration. Be certain we will keep on improving our facilities and the offered services so that every guest feels comfortable at our place. Thanks again for choosing FERGUS Group. We would love to welcome you back in the future to show you the improvements made. Kind regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS
8/10 – Bra
Adam
Forretningsreisende
31. jan. 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Adam
Bodde her 3 netter i januar 2024
Svar fra Customer Experience den 3. feb. 2024
Dear Adam, Thank you very much for choosing our place and the valuable review given to the tent Torremolinos. It is always a pleasure to hear that our guests had an overall enjoyable holiday experience staying with us and recommending us. Be assured we will keep on working hard to improve our service and make our guests feel like home. We hope we get the pleasure of welcoming you back to our hotel in the near future. Kind regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS
6/10 – Grei
MARCUS
31. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
tenham pelo menos 1 funcionario que fale Portugues . para facilitar os hospedes e que o hotel forneça , informaçoes de take way de comida para hospedes. e o estacionamento e longe . e o ar nao funciona de jeito nenhum passei um calor horrivel. na reserva meu quarto teria vista paRA O MAR E ME COLOCARAM NUM QUARTO DOS FUNDOS
MARCUS
Bodde her 1 natt i januar 2024
Svar fra Customer Experience den 3. feb. 2024
Dear MARCUS, Thank you very much for your stay with us and your valuable review of our tent Torremolinos. We do appreciate both positive and constructive comments, therefore your remarks concerning the temperature in the rooms during your stay along with the communication with our team at the front desk will be taken in consideration in our regular meetings with the hotel Management. Thanks again for choosing FERGUS Group. Looking forward to seeing you again in the future.Kind regards, Susana Cuesta, Customer Experience. tent TORREMOLINOS
6/10 – Grei
M Ángeles
30. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Colchones viejos que se hunden, mucho ruido de las otras habitaciones y baño anticuado aunque válido.
M Ángeles
Bodde her 1 natt i januar 2024
Svar fra Customer Experience den 3. feb. 2024
Estimada M Ángeles, Gracias por compartir la experiencia en nuestro tent Torremolinos mediante la encuesta de satisfacción de nuestros clientes. Apreciamos su valoración y lamentamos no haber cumplido plenamente con sus expectativas en esta ocasión. Tendremos muy en cuenta su crítica constructiva en cuanto al confort de las camas, al equipamiento de la habitación junto con la insonorización acústica para seguir mejorando nuestro servicio día a día. Esperamos volver a verlos en alguna otra ocasión y así poder mostrarle nuestros avances en todas las áreas del hotel. Un afectuoso saludo, Susana Cuesta, Customer Experience. tent TORREMOLINOS
10/10 – Utmerket
Verifisert reisende
29. jan. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy buena experiencia , todo muy limpio y una de las limpiadoras jovencita super agradable, teníamos chucherías y entraron hormigas y nos dejó una nota que las había cambiado de bolsa ,muy atenta.
Por poner un pero eché en falta una nevera ya que no podía tener agua fresquita y las máquinas expendedoras que hay son bastante caras , pero en general volvería.
Verifisert reisende
Bodde her 5 netter i januar 2024
Svar fra Customer Experience den 3. feb. 2024
Estimad@ huésped, Muchas gracias por pasar estos días con nosotros y por sus amables palabras sobre nuestro tent Torremolinos. Es un placer recibir una valoración tan positiva de nuestros servicios, muy especialmente con respecto a la atención al cliente ya que es uno de los aspectos de los que nos sentimos más orgullosos. Gracias igualmente por indicarnos los aspectos menos satisfactorios, en esta ocasión sobre la falta de una nevera en la habitación; tenemos muy en cuenta todos los comentarios de nuestros huéspedes para intentar mejorar día a día la experiencia que ofrecemos a nuestros clientes. La Dirección del hotel y todo el equipo le agradecen su tiempo, esperamos volver a verle muy pronto. Un cordial saludo, Susana Cuesta, Customer Experience. tent TORREMOLINOS
10/10 – Utmerket
Verifisert reisende
28. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
good location in Centro Torremolinos.
And it offers free brunch which is quite good.
Verifisert reisende
Bodde her 5 netter i januar 2024
Svar fra Customer Experience den 28. jan. 2024
Dear Anonymous, Thank you very much for your holiday choice and your lovely comments on the tent Torremolinos. We are proud to hear you had a nice stay with us, so let us transmit you our satisfaction to have been able to fulfil your wishes and expectations for a pleasant holiday. We will certainly forward your high praise to our entire team, they will feel more than happy to have contributed to create a nice atmosphere around you. Thanks again for choosing FERGUS Group. Looking forward to welcoming you again in the future. Warm regards,Susana Cuesta, Customer Experience. tent TORREMOLINOS
4/10 – Dårlig
Javier
Forretningsreisende
26. jan. 2024
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Javier
Bodde her 1 natt i januar 2024
Svar fra Customer Experience den 28. jan. 2024
Estimado Javier, Queremos agradecerle el tiempo dedicado a responder nuestra encuesta de satisfacción tras su estancia en nuestro tent Torremolinos y pedirle nuestras más sinceras disculpas por no haber cumplido con sus expectativas. Su valoración será trasladada a nuestra Dirección a la mayor brevedad para poder mejorar día a día nuestro servicio así como instalaciones. Esperamos recibirles de nuevo y así poder mostrarle nuestros avances en todas las áreas del hotel. Un cordial saludo, Susana Cuesta, Customer Experience. tent TORREMOLINOS
10/10 – Utmerket
rodil
26. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
rodil
Bodde her 4 netter i januar 2024
Svar fra Customer Experience den 28. jan. 2024
Estimado rodil, Le estamos muy agradecidos por la excelente valoración que nos dedica tras su estancia en nuestro tent Torremolinos. Ha sido un placer poder atenderles durante estos días y estaremos encantados de volver a verles muy pronto. Gracias igualmente por elegir FERGUS Group. Un afectuoso saludo de todo el equipo, Susana Cuesta, Customer Experience. tent TORREMOLINOS
10/10 – Utmerket
Natalia de Jesús
26. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel tranquilo y accesible
Natalia de Jesús
Bodde her 2 netter i januar 2024
Svar fra Customer Experience den 28. jan. 2024
Estimada Natalia de Jesús, Muchísimas gracias por tan excelente valoración. Nos alegra enormemente saber que su estancia con nosotros fue de su agrado. Todo el equipo de nuestro tent Torremolinos nos esforzamos por hacer que nuestros clientes se sientan como en casa y comentarios como el suyo nos animan a seguir mejorando día tras día. Gracias igualmente por elegir FERGUS Group. Estaremos encantados de volver a recibirles en su próxima visita. Un afectuoso saludo, Susana Cuesta, Customer Experience. tent TORREMOLINOS
8/10 – Bra
TERESA Filan
25. jan. 2024
TERESA Filan
Bodde her 7 netter i januar 2024
Svar fra Customer Experience den 28. jan. 2024
Estimada TERESA Filan, Gracias por dedicarle unos minutos de su tiempo a dejar su opinión sobre nuestro tent Torremolinos tras su estancia con nosotros. Nos alegra haber estado a la altura de sus expectativas en cuanto a servicio y comodidad de nuestras instalaciones. Valoraciones como estas animan a todo el equipo que formamos parte del hotel a seguir trabajando en la misma dirección. Gracias igualmente por elegir FERGUS Group. Esperamos recibirle de nuevo con motivo de su próxima visita. Un afectuoso saludo, Susana Cuesta, Customer Experience. tent TORREMOLINOS