Hoteller i Torrejon de Velasco

«No airport shuttle. The room vent had a weird smell. Smelled dirty just like the towels. No TV. No coffee or tea, even water. The room was very small and not soundproof. »

«The reception was very helpful and accepted to change our room as the one we were first give had so much perfume smell that it made us sick (and we traveled with a toddler that we want to protect from that kind of stuff). The hotel is great with good breakfast and a well functioning free shuttle bus to the airport, but should use less chemical air fresheners – it was way over the top both in the reception area, hallways and probably most rooms that are frequently cleaned.»

«Well used property, but still in decent shape. Decent breakfast. Decent room. Horrible bed, the bed was so hard it was impossible to sleep comfortably on it, I’m not exaggerating much if they threw out the bed and just put sheets on the floor it wouldn’t make much difference. If you value sleep highly I would look elsewhere.»

«Bad: tok lang tid å få varmt vann»

«I had made a booking mistake and needed to move the booking to another date. The hotel had available rooms on the alternative date, but showed no customer service. You don’t want to come in a situation where you need service and flexibility in Icon Embassy Madrid. »

«Good hotel in the right location for a short trip to Madrid. Friendly staff, nice quiet room. Breakfast looks modest, but good options on the meny to order from the kitchen.»

«Friendly staff, excellent location in down town Madrid. Reasonable price. Highly recommended. »

«Great property and location»

«The location of the hotel is ideal and room quality is outstanding. The service was pretty good, although it is strange that there is no lobby, so it wasn't very cozy to stand in line, in a narrow hallway, waiting for reception, and it was a longer wait that I'm used to. I used the advanced check-in option, but it didn't save any time because there were so many people asking questions, or checking-in/out ahead of us in line. Great hotel, smartly designed, except our balcony door counldn't open ...