"It is a very modern hotel, built with a "nordic chain" flare that is very rare in the center of Rome, where the vast majority of hotels are housed in very old buildings with all their pros (old money charm) and cons (terrible to maintain). If you are used to international chain standard, look no further.
Its hexagon-beehive structure spans through the whole building and it might be extremely confusing to navigate at first. If you don't know exactly what you are doing and where you are going, it will feel like walking through a funky real-life Escher painting.
The personnel is extremely, and I mean *extremely* welcoming and helpful. I had a special, "off the menu" need related to a sports competition and they accomodated it with a smile despite me being very nervous about asking for a special treatment. Thank you, curly-hair receptionist. I sadly don't know your name, but I apprecciated your help a lot. I will definitely come back."