Hoteller nær Terra Culture

«The check in process was terrible. Had to wait one hour for the room to be ready»

«Desmond is top notch! Friendly staff, beautiful grounds, quiet and peaceful. I could on and on. I was really impressed! Thanks for a great stay!»

«I was especially pleased by how friendly and helpful the staff were when I reached out with a question/need.»

«Friendly staff. Clean room»

«This property has gone steeply downhill since our last stay here. We come into town every couple of months and this hotel had been our go-to for a couple of years. The morning after we arrived, we saw bright pink lipstick on our fitted bedsheet; not mine as I had no makeup with me. There was also a dark brown-black smear on one of the lampshades. One of the two elevators was broken. The washing machine was out of order as was the ice maker on our floor. Our entire room looked and felt dingy and ...

«Good service wrt staff. Minimum breakfast, but good enough.»

«Overall good »

«Everything was good»

«I was disappointed with my stay. I had a major water leak at home and booked this hotel expecting a smooth experience, but that was not the case. I checked in during the evening and was given two key cards that did not work. My room was on the top floor at the end of the hallway, so I used my mobile phone to call the front desk for assistance and was on hold for 15 minutes before walking back to the lobby to report the issue. As a person of a certain age, this was challenging for me. The clerk ...

«The room was disgusting. Both times I was at the front desk. There were people arguing about why their reservation had been canceled.»

«Breakfast was good. A little secluded therefore private.»

«This is our third time staying here for Villanova events. The staff climate has definitely changed. Front desk staff is not friendly. Night staff is terrible. No eye contact. No addressing people as they walk in. We were surprised by the lack of interest they showed.»

«Breakfast was fresh the staff all friendly and helpful ac/heat works great »

«Staff was friendly, and room were nice!»

«Room or shower was not clean. Outdated »

«The staff is amazing, especially a server on the breakfast shift. Trupti was so kind and courteous. She could anticipate your needs and always served with a smile and kind word. All the staff were helpful and smiling, making you feel very welcome. I would highly recommend staying there.»

«The only problem is the allowance of cigarette smoking. The smell permeates throughout the building.»

«Great stay as usual»