Hoteller nær Historic Sugartown

«Clean»

«Good service wrt staff. Minimum breakfast, but good enough.»

«I had a terrible experience, no staff to assist at front desk, no toilet papers in washroom, washroom door lock isn’t working, flush is having problem. Never gonna stay here again. »

«No restaurant open or bar area open. No breakfast available. »

«Wonderful place, very clean and friendly. »

«Very nice decor»

«Very horrible place»

«Very nice staff»

«Staff was friendly and helpful. Room was clean. Shower had rust buildup around tub nozzle that should have been addressed. »

«The setting of the hotel was beautiful along the stream. It felt private and safe even though it was within walking distance of West Chester central with restaurants, shops and great coffee and easy driving distance of Longwood Gardens and Valley Forge. Appreciated all the books rather than nicknacks. If I hadn’t had so much planned and the weather was too nice to be inside, I would have read all day. »

«Stay was quiet, fairly clean, and overall ok.»

«Great location, and nicely set back off Route 1.»

«Ok hotel with spacious room. The breakfast isn’t any good. We arrived 40 minutes before it closed. Most was empty.. there wasn’t even coffee left…and the woman who worked there obviously wasn’t going to do anything about it. Checking in was difficult. There is no reception and we where supposed to receive a mail or textmessage with instructions, which we didn’t. Apparently they could not send a message to an European phonenumber….We where able to get in contact over the phone, and it worked ...

«No cinnamon buns. The only thing that sets Holiday Inn Express apart from other mediocre breakfasts. No recognition from the staff for gold member status. Had to get our room key reprogrammed because someone attempted to enter our room. No apology.»

«Breakfast was fresh the staff all friendly and helpful ac/heat works great »

«You get what you pay for, except Hotels.com do not refund any booked nights, even if the hotel is way below standard and you want to move out early. Stay away if a hotel is what you are looking for..»

«I booked the hotel for a large function because it said they have a restaurant. No restaurant. They have a restaurant but ONLY serve breakfast. The breakfast was both hot and cold. A lot of variety of breakfast food. All you can eat for $6.95. Not a good selection of Gluten Free items. Parking was self efficient and free. Room; The water in shower wasn’t hot .. barely warm. The bed was comfortable and room appeared nice. View of outside was beautiful of the pool. Not opened yet but a nice ...

«The room was big and clean. The bed was comfortable. The street noise was verging on loud and the outside accent lights shown right in the windows on the ground floor. Staff was friendly and nice. I would stay here again.»

«Every was ok»

«Page 2 of review for April 4, 2026. The manager called the police to have us arrested for tresspassing. My husband and I are seniors and our son who was with us is disabled. The police came to the hotel and spoke with us. We talked to them about out situation and they told us we would not be arrested. They left and in a few minutes they came back, handed us two room keys and said an anonomys donation was made on our behalf and we had a room for one night. We were very excited and so grateful. ...