Hoteller i Stevensville

«I have stayed in several Tru by Hiltons… this one sits in a nice location..appearance is very nice.. the room was not as clean as it should of been… Staff were not friendly. Very disappointed this is one of my favorite places to stay. Would have looked for something else if I had not of had my grandkids with me! Note: I have never had this issue at any of the others! always TOP NOTCH!!»

«Great hotel. Clean and new hotel. »

«There were large hairballs floating around the hot tub. Kinda grossed me out.»

«Terrible experience. The lady at the front desk told us we could not get towels for the pool. She said they were for people who were checking in later that night, but the pool was closing in 10 mind. I have NEVER seen people handed towels as they check in. My daughter and I weren’t given anything when we checked in! She was rude and just didn’t want to work. There were people drinking at the indoor, no alcohol allowed pool, and they left their cups of white wine around the pool when they were ...

«Our room was clean, location was convenient, but we had some small issues. 1. The shower faucet handle can off very easily so be careful. It did work. 2. Both the shampoo and conditioner were out of fluid. 3. This one is my fault. They should’ve been informed myself of what the breakfast buffet was. With my dietary needs wasn’t much for me to eat but a hard boiled egg.»

«The staff was great the rooms were clean. Breakfast was good but I would have liked scrambled eggs but over all good. Beds were a little uncomfortable but aren't all hotel rooms.»

«Staff were never at front desk. Had to go looking for them. Dirty. Very old. Needs updates. Broken things. Clothes and old vape cartridge under the chair. Lots of parking. No breakfast as advertised.»

«Horrible service and policies for elderly inaccessible»

«.»

«Great pool, no hot tub functioning for a long time.»

«Pool is under construction but that didn’t bother us. Great breakfast. Great staff. Clean. Good location.»

«Was pretty clean, breakfast was good and the workers are nice»

«My favorite places to stay in the area. The hotel is beautiful. The restaurant, Planks, is great. The hot tub and outdoor bar area is an added bonus that makes me choose this hotel every time.»

«First night they let us in the pool area but didn’t know how to turn on the lights so we were left in the dark. Had to ask to get in the pool area any time we wanted to swim. No towels were available at the pool. Blind in our room wouldn’t go up so we couldn’t see out the window. Called to let front desk know about the blind. Was told they would get it fixed right away. It didn’t get fixed during our stay. The shower chair (in a handicap room) was put together backwards. Had to go to the main ...

«Great location and amazing front desk staff. So friendly! The hotel definitely needs some updates. The hotel room had no full length mirror which was very surprising and the ac was so loud it sounded like a motorcycle when it kicked on. The bathroom door had holes in it. The breakfast was very basic. But well stocked. We did love the balcony such a pretty view at sunset.»

«N/a»