Hoteller nær St. Joseph Today

«Super old place- bad everything. Mold in the bathroom -room 101 - smelly and no $ back :(»

«Two soap dispensers were broken from the wall. Was concerned with cleanliness when we found a 7up bottle stuffed in between 2 photos on the wall. A beer can was left on the bathroom light fixture.»

«The first room has stains on it sheets and they quickly swap this out to another room. I checked the sheets. They looked OK and then laying down I saw what looked like barbecue sauce or marinara sauce on the pillow so I’d ask for a new pillowcase, which came promptly. This is more about Expedia complaint, but I bought the insurance in case of a cancellation which I tried to use because my wife is so pregnant. We really didn’t wanna go, but you had to cancel the reservation a week in advance and ...

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«Last minute stop; price was ok as we just slept and got up and left. Nighttime desk attendant very nice and helpful at 10:00pm. Room was a room, no usb plugs or anything but bed decent and room livable. AC was cold.»

«Property and room were dirty. Had to change rooms immediately. Breakfast had ants on buffet. They only have one pool which splits into an outdoor and indoor area. People outside hotel were very sketchy.»

«The rooms were clean but very small. There wasn’t a dresser in the bedroom and you could hardly walk around the bed. You can hear the people above your room just walking across the room.»

«Storm caused power outage. No emergency lights, generator. Had to go up the stairs with no emergency lighting and used the light off my phone to see in complete darkness. Staff was rude, "we can't control the weather." I had had to ask for the manager's card. No one was helpful. Staff used twinkling lights to provide "light." Storms are inevitable, so as the Hilton, there should have been proper measures for emergencies and well trained staff. Overall, not a pleasant stay or experience....»

«The tile in the bathroom is missing a square. The toilet runs intermittently, The air conditioner is LOUD and not real good at cooling either. It was almost impossible to get a good night's sleep.»

«I do not recommend booking this hotel. My family had one of the worst experiences staying here. During our stay, there was a power outage, and the hotel had no backup generator. There was little to no assistance from the staff to accommodate guests or address their immediate needs during the interruption. What was even more concerning was the lack of emergency lighting in the fire exits, which raised serious safety concerns. To make matters worse, the hotel was unresponsive to emails and phone ...

«The hotel is actually Quality Inn and Suites. Super nice staff, very comfy bed, quiet, and crazy convenient to get to St. Joseph and all the shops. Great price and quality stay!»

«Great hotel. Clean and new hotel. »

«I like that the rooms are clean and good size. But probably needs improvement with the amenities. Staff are ok, some are friendly some aren’t. Over all I would still recommend it.»

«The hotel was okay, rooms are dirty and In need of improvement. Lots of trim/paint peeling off the walls and bed corners. Disappointing experience from the name Country Inn & Suites»

«The hotel was dirty, rooms were filthy, towels were hard to come by and stained. Trash in hallways, and lobby. There was no breakfast. The parking lot is in disrepair. The hairdryer did not work, the door safety locks were broken, the phone did not work so if you needed to call the front desk you couldn’t, you had to go downstairs. There is no elevator as an fyi. We got to the hotel and had to wait 20 minutes for someone so we even could check in, pretty sure we woke him up.»

«Clean and comfortable. Staff was friendly. Bagel breakfast bar was very good.»

«Very nice hotel for the price. Rooms are nicely updated. Good location as well.»