Hoteller i Saint Joseph

«Room was clean and staff was great pool was not advertised as closed down fitness room had broken machines breakfast was not the best either I know it's just a small one but quality wasn't good for being small variety »

«Nice»

«Friendly staff, clean rooms, amazing harbor view!»

«The room I got was okay before inspection. I got a king bed for the night and underneath the desk were three little chocolate-like, maybe even “Milk Duds” candy droplets along the floor. In the bathroom, the bottom of the shower curtain was stained with mold and it had this old-aged smell rather than a “clean” smell. There was some accumulation of dust within the room too, which just makes it seem like it was never touched at all. When me and my partner went to the desk to discuss these issues, ...

«The staff forgot to put a blanket or comforter on our bed. Went to the front desk and they had a sign on the counter to call this number if no one was there. I wanted to talk to someone from the staff to make sure that they knew what was missing. In retrospect I wanted to make sure that I wouldn’t be charged for the missing cover. I called the phone number to the hotel and briefly talked to a worker. I told her of the mishap and that she would speak to the manager. She took my phone number and ...

«Staff very nice, room clean.»

«Staff were good! Need a hot tub. »

«The staff was so welcoming. It was nice to be greeted warmly from the desk staff!»

«Staff were very kind, and accommodating »

«Positive: Breakfast was very good and bed was comfortable. Negative: Pool was closed and I did see a cockroach in the room. »

«Very clean rooms. »

«Great hotel. Clean and new hotel. »

«The pool and hot tub were both down. The hallways were dirty. They’re ceiling tiles falling in multiple places. It looks very old and rundown. Breakfast was hardly anything at all. Could not take a shower because black stuff kept coming out of the pipes.»

«Good, quiet stay»

«Terrible customer service. Front desk are not trained and just tell customer inaccurate information. I called to see how to cancel my reservation because of the snow storm that was coming in awhile back and the front desk woman who answered the phone told me yes I can cancel. “I asked if I would get the $149 refund “ she said yes and that she would cancel as soon as she was done help another customer. I never got the refund. Went back and forth with Expedia who had to contact the hotel who now ...

«Clean, modern, great breakfast, gym and indoor pool»

«This was a quick stay but we had a good breakfast in the morning. Staff was friendly and accommodating.»