Hoteller i Sørvest Houston

«Good»

«Excellent!»

«Saw 3 or 4 bugs in room in the morning»

«First the greeting from Leslie was top tier. He was so helpful, so kind & more importantly he was very respectful. I had so issues with my card. He was very patient while the issue got resolved even with a lobby full of waiting patrons he waited on me. After my issue was resolved I saw he moved on to the next person with ease and grace once again. I will definitely be back to this location & I hope he is there to check us in & out! He is a great access to this establishment! »

«We had a poor customer experience upon check in . We came in late night flight and when arrived no one was at the front desk with a sign the staff would “be right back”. Any number called rang unanswered at the front desk. I fell asleep on a bench in the lobby and awoken by my children..40 minutes had gone by. It was 2:00 am and we were sleeping in the lobby. Ridiculous and unsafe. Called multiple numbers all rang to front desk. Finally found one answered and then “suddenly front desk ...

«Check in was done incorrectly, not informed of parking fees, no hot water in the room, electrical sockets in bathroom were super loose and nothing would stay plugged»

«Everything was good »

«Poorly breakfast and hiding fees»

«Although I was only there for an overnight stay my room was very clean and the hotel was extremely quite and comfortable. Unfortunately I had to leave the hotel quite early and couldn't experience the breakfast I was very pleased with my stay. Since I have to be at MD Anderson often I will definetly be staying at this location every time. »

«Ved innsjekking, som var før tiden, fikk jeg sjekket inn=bra. Derimot hadde jeg parkering inkludert men det fikk jeg beskjed om ikke gjaldt. Ganske slitt i gangene og litt mindre slitt på rommet og badet. Teppe overalt som ikke er rent. Brukte flipflops på rommet og de er blitt svarte under. En begrenset frokost, bare hvitt brød (ikke grovt). Tv’n på rommet hadde ikke tv program og hver gang jeg skrudde av så måtte jeg stille inn Tv’n på nytt for å bruke den. Rommet og badet var rent. Når jeg ...

«Haier dryer doesn't work. Water is too small.»

«Frokosten var veldi enkelt. »

«We had a wonderful stay! Comfortable bed and great breakfast. Really nice staff. Walking distance to MD Anderson and healthy restaurants near by. Will be staying here for our MD Anderson visits.»

«Excellent !!»