Hoteller nær Houston Zoo

«Excellent !!»

«We had a poor customer experience upon check in . We came in late night flight and when arrived no one was at the front desk with a sign the staff would “be right back”. Any number called rang unanswered at the front desk. I fell asleep on a bench in the lobby and awoken by my children..40 minutes had gone by. It was 2:00 am and we were sleeping in the lobby. Ridiculous and unsafe. Called multiple numbers all rang to front desk. Finally found one answered and then “suddenly front desk ...

«Great vibe, decor and location. Somewhat lacking on amenities - no in room desk, coffee machine, water bottles, etc. The queen rooms are also very small.»

«We had a wonderful stay! Comfortable bed and great breakfast. Really nice staff. Walking distance to MD Anderson and healthy restaurants near by. Will be staying here for our MD Anderson visits.»

«Stayed here many times! But this was my last stay due to over billing at checkout. All kinds of taxes and resort fees. Not trustworthy! »

«Spacious hotel room with nice breakfast and lobby bar. Pleasant staff all around. Clean and nice place to stay at the convenient location»

«This was a beautiful apartment complex , quiet and clean. The only disappointing part was that I stayed here on the weekend. I specifically stayed here for the pool and I was told at check in the pool was closed for the weekend. This was not posted or made aware of before or after booking. I had to purchase a day pass at another location. Could not connect to the wI-fi and my TV did not work properly so I couldn’t even watch tv either. If you book here I would call before your stay to make sure ...

«staff and room where GREAT!!»

«The entire property was beautiful, the staff was amazing, the FOOD oh my goodness, it was incredible. I only wish the menu had just a bit more of a selection!! I would love to see what else they have to offer. I did notice some dusty areas of the room that look like they just often get overlooked, nothing out of control. I did find a long hair in the bath tub.. but, I know things happen!! Now, there was one thing I had actual issue with, and it was the shower. The rainfall shower head had ...

«Great Staff. Breakfast area and breakfast options were great. Liked the layout of the room with the sitting area right as one entered the room. However, The desk in the room was not wiped down properly there was slight coffee cup stain that I wiped off myself with a wet paper towel. The bathtub didn’t drain properly when using the shower. And the key card twice did not properly unlock the door even though it lit up green. The door handle would not open and we needed someone from inside the ...

«The description says the place has been remodeled, but the rooms definitely are not. The parking lot is too small. The staff is so rude. Never staying here again!»

«Ved innsjekking, som var før tiden, fikk jeg sjekket inn=bra. Derimot hadde jeg parkering inkludert men det fikk jeg beskjed om ikke gjaldt. Ganske slitt i gangene og litt mindre slitt på rommet og badet. Teppe overalt som ikke er rent. Brukte flipflops på rommet og de er blitt svarte under. En begrenset frokost, bare hvitt brød (ikke grovt). Tv’n på rommet hadde ikke tv program og hver gang jeg skrudde av så måtte jeg stille inn Tv’n på nytt for å bruke den. Rommet og badet var rent. Når jeg ...

«Secure Parking »

«Clean room, everything we needed and it's close to an HEB grocery store. Parking was great. Definitely would consider it again. »