Hoteller i Springwood

«Reception was ok. On entering the room I could smell dog. A few minutes later my wife stood a piece of kibble. Told reception,in fairness they offered a room change but had already unpacked and was only there one night. Went for a drink at the bar in the evening. Staff didn't really seem interested in serving. When the bill came they'd charged for the costliest pino rather than the one my wife pointed out . Took $100 incidentals on arrival. Assured it would be repaid on departure. It ...

«Dated but clean, set in a gorgeous area with lots to do. »

«Everything was great except there is no outdoor pool as stated. The indoor pool was closed for maintenance. Staff was very nice, room was very clean and comfortable. We didnt use the breakfast, but the coffee was great»

«Very friendly staff.»

«Staff was very friendly and everything looked in order.»

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«Close to attractions which was good. The bathroom sink did not drain very well…. Was Clogged up.»

«Front desk was very helpful and gave me early check in. Breakfast was good and pool was clean.»

«I reserved two no smoking rooms, they were in the back of the hotel. Walked in the first room smelled horrible with smoke and a big stain on the one bedspread (it may have been bleached, it was lighter in color). Walked into the second room and you could see a 3-4 inch hole burned into the bedspread and it also smelled horrible with smoke. The whole rear area just seemed sketchy/scary. We ended up getting some rooms in the front that smelled better but still felt so dirty we actually went out ...

«OK place to stay over. Fridghe, micro and coffemaker at the room works well. Breakfast simple with muffins etc.»

«The staff was very helpful and check-in was seamless. Our room seemed like it was in the middle of a renovation so there were good and disappointing things. Lots of dance-floor space with no furniture. The was very little space for any clothing for anyone that likes to unpack and not live out of their suitcase for a week. The vinyl floor in our room was not at all clean...actually pretty nasty. The location was convenient for getting on the highway. Hopefully things will be better when ...

«Staff was friendly, explaining the amenities. Room was clean and comfortable.»

«Dirty, room was crawling with ants and room was definitely smoked in. Got moved to another unit but it was not much better»

«Staff was super kind and helpful. It was also nice having a diner right next to the hotel.»

«The room smelled of cigarettes although its supposed to be non-smoking. The towels were kids size. The staff is rude. Night clerk was unfriendly and the breakfast attendant is rude and non-personal. She did not want to let me sit with my wife because they closed breakfast although my wife was inside. I didn't want to eat just sit with her and that came with plenty of attitude. The breakfast area was a mess. Would not recommend.»