Hoteller i Buchanan

«Clean rooms,very friendly and helpful staff and loved the decor»

«The hotel staff were helpful and friendly.»

«Did not have breakfast»

«Don’t waste your $ on poor management and unsanitary conditions. More than one guest complained while I was speaking to management. Disgusting hotel.»

«There were bugs in the room. Asked manager to see if they can change it but according to manager they were sold out for that night. It was late so ended up staying there but no other action taken by manager or basic apology.»

«Very friendly check in, room clean, gentleman at breakfast was very helpful and kind and wanted to make sure everything was perfect.»

«ok»

«Bathroom was so disgusting. Didn’t clean the toilet properly, ew so disgusting »

«Convenient place to stay, especially with a dog. Bed comfortable; hot shower & ice machine. Parking just outside room made unpacking/packing easy.»

«We had a very quick overnight stay, and did arrive fairly late. Even though we had contacted the hotel that we were coming, we still had to wait a good 10 minutes for any staff member to check us in. The hotel rooms were dated but clean. The location is BEAUTIFUL. Overall it worked fine for what my family needed for the evening..»

«Very nice staff. Clean and comfortable rooms. Breakfast was included with room fee. The breakfast was tasty, well stocked even after 09:00. Stayed a week and it was very nice to be treated so well by all the staff.»

«Lovely historical building, beautiful views of the mountains and close to shops and restaurants. The breakfast and the coffer were good as well!»

«Truly, a great choice to stay in the Roanoke-Hollins-VT activity area. Don’t think twice, it’s alright!»

«Paid a premium for 2 nights (at over $300+ per night). Check in was at 4 pm, and room wasn’t ready until 5:45 pm. Front desk said they were understaffed. Got to room and it wasn’t clean - bathroom had all sorts of hair and huge crumbs on floor. Toilet barely flushed. Shower curtain was filthy and moldy. Vanity storage shelf had dirt all over. A dresser drawer had tons of food and items still in it (chips, loaf of bread, pills)! The upstairs hallway which is all outdoors was so gross. Definitely ...

«Breakfast was quite disappointing; boiled eggs were served in place of the usual eggs and sausage hot entrée»

«Highly recommend. Everything was new. Loved the retro theme.»

«Just ok»

«This hotel is old. It doesn't look bad from the outside, but the inside needs a lot of work. There's black mold inside the shower, and we had a handful of ants. The breakfast was just waffles, cereal, yogurt, and bagels. This was a quick trip, and we didn't want to pay an arm and a leg for a hotel in Lynchburg for graduation, so I acknowledge this was a choice, but I would not stay here again, regardless of the cost. One of the ladies (older one) at the front desk was extremely nice. Location is ...