Hoteller nær Splash Island Water Park Saint Lucia

«The hotel can not be trusted. We were promised a refund for an all-inclusive charge for one of our sick guests. When we got home from the vacation, no refund was provided. »

«The communication at the start was horrible. I sent emails and called with no response. I felt ignored so I contacted h otels.com then I finally got a response. Once i was hooked up with Sam, everything was perfect. Sam went above and beyond to ensure my nephew and I were taken care of. The place was clean and comfortable. I would definitely stay again.»

«Great all inclusive hotel, friendly staff, easy to meet people, great to have spa treatments included in the package»

«We ended up in a different room due to some changes at the guesthouse. Unfortunately, the new room was not cleaned, and we only received one towel for two people. The refrigerator didn’t work, the shower had very low pressure, and there was dirty cutlery on the counter. The host, however, was helpful and gave us a ride to the ferry terminal, which we appreciated.»

«Very courteous and considerate host who was attentive and helpful. Loved my stay»

«Our room was clean, every day we had clean towels. Staff we friendly and very helpful . The spa in nice and unique. The stress relief massage is a must. »

«The property was very clean and the resort area was very large with a nice beach area and many pools that were never too crowded!»

«Lovely Place to relax after our crossing. A bit weird with the jacuzzi in the middle of the room (without water- didn’t try it). May be more suitable for a romantic getaway. And the open bathroom in the middle with no mirror was also strange. But large rooms and quiet. Good AC.»

«Our stay at this resort was absolutely amazing! The service was exceptional, the food was amazing the staff were warm and attentive, and every detail was thoughtfully taken care of. The rooms were spotless and comfortable, and the atmosphere was so relaxing. It truly felt like a perfect getaway. We can’t wait to come back!»

«Great stay with outstanding staff and a perfect location We had a really enjoyable stay at Bay Heights Escape. What stands out the most is the staff – without a doubt the best we’ve ever experienced. Always friendly, helpful, and genuinely welcoming in a way that really makes a difference. The location is excellent. It’s close to Rodney Bay and restaurants, and just a short walk to the beach. There is a slight drawback with the nearby bay when the water is still, as it can cause a bit of odor, ...

«Everything was spot on. Friendly and accommodating were our hosts. Great value for the money. Thank you for your hospitality. »

«Open concept »

«The pictures that you have shown in the website are far from the reality »