Hoteller nær Splash Island Water Park Saint Lucia

«Everything was excellent»

«The staff were all very friendly and extremely helpful. The food served at the Torquoise Restaurant was very well prepared and tasted amazing. Rooms were very spacious with beautifully decor and amazing balcony space. Some feedback would be that the pool is seawater and the walls are very rough. Given that it’s targeted as a family resort, a chlorine-based pool with smooth mosaic tiles will be better suited for children. For the rooms, cooking and dining hardware could be more well-equipped.»

«Everything was good clean room clean kitchen. The pool was perfect. Just had to leave too soon. AC was working perfect nice clean bathroom and they were very nice. People visit again soon.»

«Lovely Place to relax after our crossing. A bit weird with the jacuzzi in the middle of the room (without water- didn’t try it). May be more suitable for a romantic getaway. And the open bathroom in the middle with no mirror was also strange. But large rooms and quiet. Good AC.»

«We had a wonderful stay at the resort! The property was clean, well-maintained, and offered great amenities. The food was very good, and there was plenty to enjoy throughout our stay. We did have to switch rooms initially because our first room did not have a refrigerator, but the issue was addressed. The staff was always friendly, welcoming, and accommodating, which made the overall experience even better. Be prepared to walk up and down hills. They however shuttles with a wait if there is not ...

«The hotel can not be trusted. We were promised a refund for an all-inclusive charge for one of our sick guests. When we got home from the vacation, no refund was provided. »

«I went to do excursions came back left some money in my pocket when I went to go look for it the money was gone»

«It was great thanks »

«Nice people. Very nice breakfast. Clean rooms»

«We ended up in a different room due to some changes at the guesthouse. Unfortunately, the new room was not cleaned, and we only received one towel for two people. The refrigerator didn’t work, the shower had very low pressure, and there was dirty cutlery on the counter. The host, however, was helpful and gave us a ride to the ferry terminal, which we appreciated.»

«This review was for the bay gardens beach resort, as Sapphire was not opened when we went at the end of May/June. When we booked in Nov the previous year, it was supposed to open in Jan. When we checked directly with the resort in Apr, 6 weeks before our arrival, they further confirmed our room would be available. 3 weeks later, they said it would not be open and put us in 2 rooms at bay gardens. Judging by the construction and pace of work, it would be shocking if it will be opened before July ...

«Our stay at Royalton Saint Lucia was disappointing. The waitstaff, bartenders, and spa staff were lovely, and Taya, Josann, Kareen, and Tracy deserve special recognition. The spa staff thoughtfully acknowledged my birthday. Unfortunately, management and guest services were often rude, dismissive, and unhelpful. We were promised a move to a king room at 10:30 the next morning. At noon, it still wasn’t ready, and my follow-up was met with attitude. We were instructed to vacate our original room ...