Hoteller i Smithfield

«Staff across the board was extremely rude and unwelcoming. I have stayed at this location several times and never had an issue. The woman at check in seemed rude but had no issue with check in. Check out is 12pm. 11am housekeeping attempted to enter the room waking us up from a nap. 11:30 the front desk called the room phone and was outright disrespectful to my spouse when she answered stating “CHECKOUT IS AT NOON!” To which my spouse replied “yes, we are packing our things and tidying up the ...

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«Breakfast good, parking safe, room clean and comfortable and very friendly staff»

«Our flight arrived very late so we did not get to the hotel until after midnight. The shuttle driver was there to pick us up within 5 minutes and was very friendly. We were checked in quickly and got the rest we needed. Breakfast was very good. Great property to stay at so close to the airport and the shuttle service is very good. »

«Rte 6 can be an issue when making a left into the parking lot of the hotel depending on time of day. Be careful. Room was clean, lighting could be better. No table lamps just ceiling lights with led. A little bright. Water pressure and temp was great. Bed was comfortable. Could have used another blanket and maybe 2 more towels for 2 adults for 2 nights. All in all I would recommend due to cleanliness and the gentleman who helped us at check in was great. »

«Breakfast was great. No problem with parking. Staff was very nice and helpful. »

«OK»

«I have been staying here for years when visiting family in the area and it's always been a good experience . The hotel is clean , parking is free , check in was fast and simple , and the staff is very courteous and accommodating. The pool was also clean and not too too cold ! They are also pet friendly , I brought my dog and they even had an outdoor area with free doggie bags. Good family hotel . »

«The breakfast was amazing. The room was clean and the staff was great . »

«Fun place to stay»

«Not as advertised. If you need a rollaway bed, it is not available at all and the hotel is not responsible for advertising accurately.»

«The front desk staff was extremely helpful and friendly. I wish I had gotten the young ladies name. We checked in but were going to dinner with family so we did not go up to our room until later in the evening. We noticed a very loud fan noise that we could not locate in room 332. I went down to the front desk and she came up within five minutes, heard the noise and figured out it was from the storage and equipment room next door and assigned us a new room immediately. She was professional and ...

«The breakfast was good, the thing I didn't like is you can easily hier the noises coming from the next room because the rooms with an interior door allowing access between them without using the public hallway. Be advised the interior door is locked, »

«I enjoyed my weekend stay at this BW. I would have given it 5 stars except the road behind the hotel was noisey at night. Otherwise it was very clean and comfortable but the best was the buffet breakfast! The waiter kept refreshing and refilling the food. There was everything from eggs to waffles, cereals and fresh yogurt. »

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