Ryokaner i Shutoken

«I was really looking forward to this trip to Nishiyama Onsen. The hot water springs were amazing the staff not so accommodating. Lots of bowing and thank yous but no real assistance. We requested soy sauce with our appetizer and they said no and wouldn't bring it. Check in is 3PM and check out is 10 AM. It's a rather expensive undertaking considering that the property is quite remote. I really wanted to stay there because of the history, the oldest continuously inhabited hotel in the world. ...

«The hotel was wonderful, while there wasnt mt. Fuji views, it was walking distance to areas with mt. Fuji views. The amenities here are great, from the manga cafe to the meal service to the onsen. I hope to stay here again soon!»

«Traditional onsen experience, a lovely stay with very attentive staff. The traditional meals were a fabulous experience. Our family felt like we had visited the “real” Japan especially sleeping on futons. Highly recommend for scenery and immersive experience.»

«Excellent service. I forgot my bag on the train, and when I arrived, they immediately picked up the phone, handled the situation, and arranged for us to get the bag back the very next day. I’ve never experienced service like this before — truly fantastic. Dinner was wonderful as well: beautifully prepared, cozy, and served with great attention to detail. The garden view was stunning, and being able to take an evening stroll there after dinner felt very luxurious — a truly classic Japanese ...