Hoteller i Shotley Bridge

«Jeg trodde jeg hdde bestilt rom i slottet, men fikk et rom Castle Lodge, et stykke unna. Det var skuffende. Rommet var helt greit og badet var stort og relativt nytt. Personalet i restauranten var veldig profesjonelle og hyggelige og,maten var god.»

«Comfy room, generous towels. Arrived late Friday evening, no bother getting a table in the pub downstairs for food- they don't take table reservations, so I wasn't at a disadvantage. Good wide choice on the menu and attentive service. There was a nightwatchman for after hours- what a treasure! He showed me how to access once the pub was closed, helped me empty the bags from the car and carried them to our room all with a friendly, nothing was too much trouble approach. A real asset to the Old ...

«All the staff were so helpful and friendly . An excellent team well done all of you. Food and portions also very good . Would stay here again and recommend»

«Room was cold so we put on the a/c. It blew cold air continually. We thought it would eventually blow warm air. At 3am my husband was so cold we decided to leave for home. The checkout lady told us we should have gone to her as it’s controlled at reception. Would have been good to know this.»

«Very good»

«Staff were great, the hotel looked stunning and the grounds were amazing. The breakfast was delicious too. The room we had was in the attic so I kept hitting my head, the main light in the room was above the doorway which was around a corner so didn’t really help at all. There was water and hair in the bottom of the shower when we arrived as if someone had only just had a shower. There were patches of damp in the room around the window and on the ceiling.»

«Pleasant stay. Clean room. A not too loud alarm did disturb our sleep a little but it must have been nothing untoward? - fire regulations said to wait in bedroom until otherwise advised... fortunately no such advice was forthcoming!»

«Great night for my brother and sis inlaw's birthdays.»

«Check in was quick and easy. Staff were helpful and polite, even moved me from a room in the inn to an annexe room so I could be away from noise from bar. Also had a very good breakfast which is extra but excellent value for money. Definitely recommend it hotel and breakfast.»

«Fint sted med masse sjarm og gammel erverdighet»

«Spacious family room, however very hot and no A/C. Some window would open, others the hinge was faulty so did not stay open. Cleanliness ok.»

«Staff very friendly and helpful, plenty of free parking, bedroom clean and bed comfortable with good pillows, stayed three nights and no noise at night in the hotel.»

«Really enjoyed my stay at Novotel Newcastle Airport. The staff were great, the room was clean and comfortable, and it had all the amenities I needed. The breakfast buffet (open until 11:30am) was amazing, definitely my favorite part 😊»