Hoteller i Shorewood-Tower Hills-Harbert

«The breakfast was minimal toast, small containers of yogurt, cold cereal, weak coffee and small waffles. The water fountain was broken, vending machines empty swimming pool closed for repairs. Carpet was stained and filthy mattress stained although they did have mattress cover on it. The darkening curtains had a cut in it that you could see out into the parking lot. The room had a musty smell and vents were dirty.»

«97 degrees outside. The A/C in my room did not work properly. Sweating all night as it would not cool my room. All I got at the front desk the next morning was, “Sorry.” Will find a different place to stay on my trip out west next summer! :(»

«The breakfast is always really well done. This is our second week stay here, the staff is helpful and friendly. We will stay here again next time we visit family.»

«Great hotel. Clean and new hotel. »

«We had a relaxing stay at the Blue Heron. They have a nice breakfast in a cute breakfast area. The dockside bar and restaurant was very good and convenient with excellent service. We also tried out the onsite steakhouse (T-bones), great food and drinks. One of the best things about our stay was the view from our balcony. We had an upper floor facing the lake. The sunset was beautiful. The check-in staff was very nice and helpful. My one disappointment with our stay was we were charged a ...

«The room was very clean and the staff was friendly. I was disappointed with the breakfast, there was nothing that was hot except for what went in the toaster.»

«Property very nice, but next to the property outside by parking lot, every day for 3 days we were there , there were homeless, and drug addicts laying in the grass by parking lot, one of them even asked me to call 911 because he OD.»

«The entire hotel was very outdated. Definitely needs major renovations. Our room had large cobwebs in the corners, leaky bathroom sink, bedsheets had stains, entire perimeter of the room at the baseboards looked like it hadn’t been swept in a long time. We had our AC set at 60 degrees Fahrenheit for our entire stay to keep it running even though it never got that cold. The room fridge would not get cold. We were not provided enough towels for our number of guests (4) and when we asked the front ...

«A little dated, but very clean. Great staff.»

«I do not recommend anyone staying here the desk clerk is very rude clearly doesn't like her job plus they charged me over $500 dollars for a two day stay that we didnt even stay there and had no power! And even trying to get my money back is a even bigger mess just nobody is on the same page and everyone wants to forward you to a AI and avoid dealing with the problem. Or they just dont know what their talking about one of the too.»

«The only channels we could get were infomercials. The remote would not work.»

«Very friendly staff.»