Hoteller i Shorewood-Tower Hills-Harbert

«Very nice place and very helpful staff. I kept having issues with my card and they always fixed it right away. Room was nice and spacious, also clean. Slightly strange setup with the sink outside the bathroom, but okay. Bathtub drained slowly, but didn't stay long enough for that to be an issue. Breakfast was also decent.»

«Property is well maintained and beautiful to look at with all the wood. Nice choices for restaurants. Room was very clean. Room service breakfast was convenient and good. When we go back we plan to explore the heated pool area. Casino was clean and non-smoking. Plus even though non- smoking facility they do have good designated smoking areas.»

«The only complaint I have is there was a lot of hair in the bathtub, on the bathroom floor and on the vanity top.»

«Very cozy and felt homey. Staff was super helpful and everything was clean and tidy. Parking was convenient and everything was stocked well. Excellent stay.»

«This place was clean & had some standards However the place is falling apart in away such as broken tiles, malfunctioning water fountains, & paint chipping»

«.»

«Great budget friendly spot for a quick overnight stay. Staff were friendly and helpful during check in. Biggest disappointment was the pool being closed. Kids were excited for it and we ended up doing nothing but watching tv. Overall great stay for the price.»

«Coffee is great staff is great, stayed here three separate times and it’s always a good experience.»

«Great staff. They were extremely friendly and helpful. Probably one of the better hotel breakfast I've had. Wish we could have used the pool but we were only there for a short evening stay. Only issue was that the beds were very hard. I know this is personal preference, but it made it difficult to sleep. On the opposite side, could use some firmer pillows.»

«The only problem we had was the pool was closed and said would be for a few months so an amenity advertised that wasnt usable, other than that it was clean and staff was friendly»

«The carpeting in the room was dirty and had not been vacuumed. The toilet was plugged up in the morning and we had not really used it. We told the staff when we went downstairs for breakfast and was told that they would unclog it after we checked out (checkout time was two hours away.) I told her that was not acceptable and she came up and plunged the toilet. As she was leaving she said she splashed on the toilet seat but don't worry she wiped it off. I told her that she should have lifted ...

«Hotel advertised as a hotel with continental breakfast. Only has coffee and juice Room was clean but need major updates on property. Our room by windows floor was cracking and dent on floor. Other was good for sleeping hotel»

«Great stay!»

«Our room reeked of smoke and had the window open and a machine with a water bucket trying to pull the smoke smell out. Gloria was so friendly and tried to help us. But, the room she moved us to did not have a pullout couch like she said. I went back again and explained it did not have the couch so we did not have enough beds. She then told me we could have the connecting room. When I opened it, it had no sheets on the bed and reeked of marijuana. We decided to just stay in the room that didn’t ...

«Hot tub didn’t fill up should get a discount was looking forward to it»

«The staff was great, the only thing that could be better is the pool area. The pool room is tiny, not much seating and no hot tub. The pool temp was perfect. Even with that being said, we will be coming back for sure!»

«Very clean, quiet room. Only issue was pool area was too cold to swim »