Hoteller nær Seven Pines National Cemetery

«Staff went out of the way to be kind and help. Property was clean and well kept up. Highly recommend!»

«There was a Wawa near by. Didn't use airport shuttle.»

«Nice room»

«The staff was very helpful and nice at check-in.»

«There was a close to property sell out that should have been noted when I made a reservation as the property was overrun with children and soccer parents. This was impossible. The lobby was overcrowded and the hallways so loud with kids running and doors slamming shut. I had to make another reservation elsewhere and just lose my money. I did not appreciate the conditions. »

«The staff here were very friendly I will stay here again if I had to not too shabby »

«They rented my room to someone else due to late check-in after room was paid for. »

«The lady who manages the breakfast is also the shuttle driver. She is very pleasant and takes good care of people at breakfast.»

«We arrived at 7:30 pm to a packed full, loud, active lobby. The check in staff person was all business, no friendliness. We had a suite but the room did not have linens for the sofa bed. When I called the front desk about linens, I was told they could be picked up at the front desk. They definitely were not trying to win my repeat business. »

«Experience at check-in was excellent. Front desk greeter answered all my questions immediately and accurately. Room was clean and ready. My only issue was the A/C temperature fluctuations. Airport shuttle was punctual on-the-dot. Will definitely stay again in the future.»

«We have stayed at this Hyatt multiple times and it has clearly gone downhill since our last stay! No one informed us this hotel is being renovated and it made a big difference in the non-clean state. I booked in advance and should have been told about this as it would've affected my decision to stay there after what we experienced. Even without the construction messes, the staff was not friendly, some were downright rude (as if asking a simple question was awful), the free breakfast was not ...

«**The Jefferson Hotel, Richmond, VA** Opened in 1895, The Jefferson is one of those rare hotels that earns its reputation without breaking a sweat — the soaring rotunda, stained glass skylights, and marble columns make an immediate impression, and the warm, unhurried service keeps it from feeling like a museum piece. Rooms are elegant and genuinely comfortable, Lemaire is one of the better restaurants in the city, and the Rotunda Bar is a perfect excuse to linger. It's not a budget stay, but ...

«Absolutely the most disgusting place I’ve ever been to. It was so dirty and unsafe I left and went somewhere else. And they won’t issues a refund. 0 stars. »

«Convenient to the airport. Lots of space in the suites. Kitchen sparsely furnished, but staff was willing to find what you needed from unoccupied rooms. Could have had a few more handy sundries. Overall comfortable!»

«The pictures don’t match the reality of hotel. Needs to be updated. Stench of smoke in the hallways. Good location for airport and the shuttle ran on time. »

«Lovely hotel and conveniently located within the town of Richmond and also as one who arrived by car. Staff was superior. Not only friendly, but extremely helpful with any request - front desk, room service, bellman and valet attendant. All worked efficiently and with professionalism. Our room was small and had an unappealing view, but the reservation was last minute and well priced. In-room info was well thought out and graciously displayed. Was pleasantly surprised that the room service ...