Hoteller i Sandston

«Clean, comfortable, convenient and safe. Great customer service and hospitality. Well suited and situated for easy access to airport. But not many offsite amenities, shops, restaurants, etc. nearby; but many within five minute drive.»

«It was a little shady however the inside was clean, the bed n pillows were comfortable and the room was the coldest room I’ve ever slept in! I would go back to Virginia just to stay in that cold room!»

«Good stay»

«The front desk employees were a tremendous help. Great customer service there. However, the grounds were very poorly kept. There were sticky spots all over the food stained floors in the dining area. The room smelled of old, used cleaning water. The towels and bedding matched the same terrible smell. The mattress was very old and had little to no support. Do not recommend at all.»

«The towels were nasty and the tiolet was backed up. Asked for new towels, housekeeping told me no. Would not stay here again.»

«Great staff, perfect for a short stay right at the airport!»

«We only stay over night between flights. We were extremely impressed by the staff. Every encounter was friendly, polite, helpful, and welcoming. Both shuttle drivers were beyond pleasant. Desk staff smiled, had pleasant personalities, and were extremely helpful. The restrooms (in room & in lobby) were clean and stocked. Housekeeping held open elevator doors while wishing us a pleasant evening. The room was clean, neat and stocked. All employees treated these two weary, tired and frazzled ...

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«I had a really bad experience. I booked a room and I wasn't aware that the elevator was not working. I discovered that once I arrived there and it was already paid. The hotel put me on the fifth floor. Once I arrived there, there were bed bugs and a leaky air condition. I went to complain the response I got was "well you get what you paid for." SobI left at seven am because the front desk person told me to come back at three fifteen p.m.; once I came back they then tried to put me back on the ...

«I stayed here because my child was staying here with their volleyball team for a tournament. The location is very close to the airport, a Wawa, and a nice store called At Home. Staff at the front desk were very helpful and attentive. The lobby is very modern. The breakfast costs extra, but in my opinion it’s good. The tv in the room has streaming apps available such as Netflix, YouTube, Apple TV. The bathrooms are stocked with liquid hand soap, lotion, shampoo, conditioner and body wash. The ...

«Our room was very clean and comfortable. The staff were great! The breakfast was great! Only complaint was the pool. Pool was not clean. Otherwise, great hotel!»

«The room was ok, but the air conditioner kept me awake. It kept making noise when it would come on. The next morning my husband was taking a shower and there was red hair (a lot) on the shower wall.»

«Filthy, no pillowcases, messily made beds»

«The room had everything I could think of. If I had more time I would’ve been cooking in my room.»

«Everything about the facility is outstanding. The rooms are spacious and immaculate. The breakfast service was clean, well- stocked, and flavorful. We'll definitely stay here if we're in Richmond again.»

«Everything was wonderful , great staff»