2/10 – Forferdelig
Marissa
Reiste med partner
14. jan. 2026
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
long story short everything in our bathroom was not working... I called front desk and they said they were busy but they would send someone to fix it when they can. so we waited. which ended up being multiple days of waiting. my fiance and I are really reserved, have massive social anxiety, and don't want to bother people especially with something that was already brought to staffs attention. so after days of going elsewhere to go to the bathroom and not being able to shower (one of those days being new years). I eventually had to push through massive anxiety and physically go to the front desk and explain everything. they said they had no clue that there was even a problem and that someone would be down to fix it by 3:30pm. around 6pm someone finally came to work on it. they were in the bathroom for a good 45 minutes "fixing it". toilet water was everywhere but yes the toilet did work, and the shower still didn't drain or have hot water. so I call the front desk to see if someone could at least come clean it. Bridget was who I spoke with and told me housekeeping has gone home for the day and offered to move us into a different room and she apologized for that not being done in the first place. when I told her the whole story she was kind enough to comp us one extra night. she was amazing and very kind.
I really do think we should have at the very least been compensated with 4 extra days considering we couldn't utilize the most important part of our room for the most of our
Marissa
Bodde her 6 netter i desember 2025
