Hoteller i Scales Mound

«While the room was clean, the sink was missing the drain flange was missing causing it to leak. No one did any housekeeping to this room while we stayed here. They did not replace towels or toilet paper when this would have been basic needs. The lady at check out was busy on the computer during check out and it appeared that she was playing a video game. She didn't even pause to take the key cards from me. The key cards had to be replaced multiple times as they wouldn't work in our hotel room ...

«Pool and attached bar were nice»

«great location, friendly staff, very nice facility and room. breakfast was a little underwhelming but enjoyed a waffle and coffee.»

«Everything was perfectly »

«Thank you for the great clean room.»

«Easy to check in. Cute rooms and beautiful property. Staff was lovely.»

«The elevator was broken and the room had no air conditioning however staff did not tell us this at check-in. We arrived back to our room at 11:30 PM to find it HOT! There was no one working over night so after repeated phone calls and wondering the front desk to get some help we packed up and left. It was awful!»

«Wonderful experience. Free hot breakfasts were welcomed. Yes hour was nice. Right by Galena and what e we wanted to see. Overall great experience.»

«Property was really quiet at night for being almost at full capacity. Room was very clean. Parking lot is small and can get full, but I think there is other parking close by. Easy access to road to downtown. Friendly staff.»

«Ok»

«The room was clean and the bedding but the tub has a drip and standing water two inches deep.»

«We had a late arrival and had to call to gain access to the motel and the room.»

«Front desk was helpful when adding on an extra days stay, pool and hot tub were clean. Staff was nice.»

«The TV didn't work. There was a long sheet about how to get it working but who has that time? How about using the remote as usual? Every hotel should have blackout drapes but they did not. People moved into next room with a non-stop yipping dog. The stay overall was great but for price these issues need attention.»

«From the pictures, I could tell that this place would be nice. And I wasn't disappointed. The pool was big. The hot tub was nice. The gym room was right nearby. The pool had wide windows so you don't feel like you're in a tight indoor pool. There is also a deck on the side of the pool. It overlooked bushes, so it felt nice sitting there. The lobby area was nice with comfortable chairs. Staff was very nice. Rooms were modern. I appreciated that there were many outlets. They had a nice bar, and ...

«Property needs to be renovated and the outside needs some proper landscaping. Front desk was not there. Had to wait 5 minutes after dialing the number and ringing. Room clean and beds comfortable.»

«My kids loved the pool. Great location with Walmart and Culver's right next door.»

«Me and my friend had the cave room and it was absolutely fantastic!!! We stayed for one night but this room was spotless when we got there, everything was so perfect and clean. The staff were super friendly! Good location and great price for everything included:)»

«*»

«Place is new, modern and clean. Staff needs better management. I called to request a steamer and was told I had to get it from the front desk. Once I get there they couldn’t find the steamers and said they would arrange for someone to bring one to our room. We requested extra towels and that also took at least half an hour to arrive. Staff were on their personal phones, some had a very unprofessional, unkept appearance. The cafe was okay. One barista was great but the next night a different ...