Hoteller i Scales Mound

«Convenient location»

«Clea»

«We booked this room based on cost and location and that they were pet friendly. Not knowing the area, we were ok with location. However…you can’t control the guests. We barely slept. The hallways and doors closing were loud. Our dog is a silent protector. Meaning she won’t bark but she will not sleep and warn us at any hour by shaking her tags that she aware of something not right. Which was nearly all night. People walking above us. Doors closing. Cars starting. Etc. The cooling ...

«We did not even say we went in the room and it smelt so bad of mildew and mold it was burning my kids noses and burning my throat. We cannot even stay in the room. We were offered another room but no refund however we did not want the other room because their office smelled just like mildew and mold as well. Meaning the whole building smells that way. The guy refused to give us a refund. The room is not worth $200. This was a rip off and they need to use their money to bleach the mold out of ...

«Recomiendo este hotel frente al Río Michigan a ojos cerrados. Tiene una de las vistas más hermosas que me he quedado. Su personal completo es muy atento. Me sentí como en casa.»

«Very clean»

«Excellent location. It was an easy 10-15 minute walk to the Galena historic district, but be prepared for hills. The hotel does have a shuttle, however we did not need to use it. We enjoyed the complimentary breakfast, which was a buffet service set up in the restaurant. We definitely enjoyed our dinner at Frank O'Dowd's, and we understand there is live music on the weekends. There is a cute private walking path behind the hotel, called the Fairy Ring. It's a loop trail that's less than 1 mile. ...

«Everything was perfectly »

«The TV didn't work. There was a long sheet about how to get it working but who has that time? How about using the remote as usual? Every hotel should have blackout drapes but they did not. People moved into next room with a non-stop yipping dog. The stay overall was great but for price these issues need attention.»

«Breakfast,clean room ,and staff members were really nice.»

«The breakfast was not appealing at all and the shower in my room had so much pressure that you had to watch which way you stood to avoid injuries.»

«We arrived at the hotel on Friday. Room was clean. Got up Saturday morning left for the day. Returned in the evening. Our room was not serviced. Called to the front desk and asked why not. We were told because we left the do not disturb sign was on the door. I said no we didn't. The front desk said do you need towels. I said yes we will. He sad he would bring them up right away. Which he did. But not enough for the 3 people staying in the room. Upon check out. I asked for a receipt and was ...

«The staff was delightful. The property was lovely quite and relaxing. Will definitely come back.»

«I was there with my Mom for a weekday conference, and the price was a good value for what the property offered. The only thing that was frustrating was the walls seem to not be as soundproof as they could be. The first night there was a guest above us that sounded like an elephant walking back-and-forth about 50 times between the hours of 10 P.M. and midnight, and the family in the room next to us sounded like they were in the hallway right outside the door. Other than that, the stay was nice ...

«The decor was nice and home. Abe the establishment was very clean.»

«The online info indicated the 2 king rooms for myself and my elderly traveling companion were handicapped accessible. I asked the guy on the phone if there were high toilets, grab bars and a shower that you didn't have to step over the edge of a tub into and he said that was the case. I was very clear and specific. When we got to the motel none of that was true. We had low toilets, a tub shower combo, no grab bars and a slippery tub surface. Very disappointing!»

«Requested an early check in a day in advance. Was told 1:30 "would not be a problem" and room was not ready until 3:30. Breakfast area could not accommodate the number of guests there. Shower drain was plugged, left you in inches of standing water.»