Hoteller i Scales Mound

«the review at Best Western did good, clean and personal. Clean room did good job but missed one thing was when I drop dirty towels by door. maid did not bring clean the towels after dropping them off by door. Breakfast was good but need to add some breakfast.»

«Everything was perfectly »

«First, they accused my husband of smoking in the room over the phone so without even entering the room and also after seeing him outside smoking and asking him then to complete check in procedure since we arrived after normal check in the night before. We are a black family so draw your own conclusions not to mention we have a 5yr old with asthma in our room as well..but ok. The room itself wasnt too bad. After paying $611.11 for the room while he is working and we came to visit with him wyndham ...

«Elevator has been out of service since July 2025.»

«The entire hotel was very nice. The staff was exceptional. The front desk, staff for friendly, helpful, and really went the extra mile assisting with a couple special requests for kids. Bartender was friendly, mixed excellent drinks and the prices were fair for a tourist hotel. Breakfast standard, pool decent Overall, would highly recommend»

«The breakfast had a nice variety of options and tasted decent.»

«While the room was clean, the sink was missing the drain flange was missing causing it to leak. No one did any housekeeping to this room while we stayed here. They did not replace towels or toilet paper when this would have been basic needs. The lady at check out was busy on the computer during check out and it appeared that she was playing a video game. She didn't even pause to take the key cards from me. The key cards had to be replaced multiple times as they wouldn't work in our hotel room ...

«Fue una experiencia muy bonita todo en un solo lugar cómodo tranquilo con mucha naturaleza y ideal para pasarse en familia muy recomendable»

«One of the selling points for picking this hotel was that it had a casino shuttle...if it's no longer available due to COVID then don't advertise it 4 years later»

«Very friendly and clean .»

«Still under construction. Door key was funky and air conditioner doesn't work well.»

«The included breakfast offered a good variety including hot eggs and sausage, and a waffle maker. It's always nice to have a hot breakfast before a long drive home.»

«I had called the day before about needing one of my rooms to be a pet friendly room. They were not helpful so when we got to the hotel the next day they didn’t have any pet friendly rooms clean so we had to wait another 30 minutes. Also, I am a Comfort Choice hotel member and they wouldn’t help me get credit for the stay.»

«Loved the Irish cottage pub theme!!»

«The grout in the bathroom was crumbling apart so as I was getting ready in the morning my feet were getting full of grout pieces. Not great on the upkeep of the rooms»

«Good fast service. Breakfast was great.»

«The house decorations and style were incredible. The host, Naomi, was wonderful. Her cooking was delicious, she's very funny and helpful, and our Murder Mystery was a blast! I would highly recommend it»

«Las cortinas no cubren lo suficiente para proveer privacidad. El área de desayuno muy pequeña.»