Hoteller i Royal Oak

«Found a toenail in my bed»

«Could use some benches out in front of hotel.»

«The smoking area is in the parking lot at the entrance where traffic is going in and out while the bar has an enclosed outside area that has plenty of space for people to smoke while they have cocktails and it's guarded by a perimeter to protect you from the incoming and outgoing traffic.»

«No maid service.»

«Housekeeping was a problem. Original room we checked into looked like the maid had laid on the bed and never straightened it afterward. Second room they put us in had a used washcloth in the shower. Otherwise it is a very nice hotel. They just need to fix their housekeeping staff/process.»

«Staff was very welcoming»

«I do not recommend this hotel. We booked a two queen bed room through Expedia. We have three small children as well as my husband and myself. Upon arrival we were given a room with one king bed. The hotel claimed that Expedia sent the wrong information to them, and even though my receipt said two queen beds, they would not honor it. After being on the phone for over an hour with Expedia and Hilton the hotel refused to communicate with Expedia. We were told it is a third-party vendor. You’re ...

«The only downside of the trip was that the room was supposed to have a pull out couch and it did not so one of us had to push 2 chairs together and sleep on that»

«The staff was excellent. Parking great. Only complaint have not received an invoice from stay and we booked an extra night supposedly at the best price but pretty pricey»

«The staff was great and so was the room, in a convent location.»

«Very clean new hotel near shopping and restaurants.»

«The room was very clean, and I liked that the pool was on the same floor as the suite. Staff was good. Food okay. Not as hot as it should have been. Other wise okay.»

«The room was damp, the air conditioning had a terrible smell, I do not recommend this hotel, the girl did not want to change our room.»

«Average »

«Clean room. Attentive staff. Best hotel in Rochester. Highly recommended.»

«Ikke noe buss til feiga... Nesten ikke mat igjen ved frokost vis du kom senere en kl 7. Lite med parkering»

«Not much»

«We loved this hotel and wished we would have been able to stay for more than one night. Very nice and spacious room. Comfortable bed and pillows! Quick service and decent breakfast. We did not use the pool but it looked clean. The hotel itself was very quiet as well and staff were great.»