Hoteller i Reef Bay Quarter

«Location is nice, but food and service is not good»

«The rooms were very nice and clean. The desk staff was good but not J'lisha needs a job that is not customer service. She is very perfunctory and not very forthcoming in friendliness, thorough instruction and customer service. She should act like she enjoys her job, even if she doesn't. I don't think we saw her smile or have a smile in her voice one time. The breakfast crew (all we encountered) were helpful and friendly each day. One lady, whose name I'm sorry I forget, was amazing. I ...

«They double charged me.»

«Stranden og bassenget ved stranden var overraskende bra. Hyggelig personale i restauranten og baren. Innsjekkingen gikk raskt, men de hadde gitt bort rommet vårt som var leilighet med ett soverom. I stedet fikk vi et studio rom med en grusomt vond sovesofa. Ba om å få to rom ettersom de hadde gitt bort leiligheten vi allerede hadde betalt for, men ble lovet $200 i kompensasjon for rommet, og en voucher på $125. Aldri opplevd å få dårligere rom enn betalt for på et hotell. Så dette gjør at jeg ...

«The staff experience was mixed. While some employees were helpful, the overall service was fairly minimal and did not go beyond the bare minimum. On the other hand, there were 2 food servers at Luna Mar Restaurant - Crystal and Pablo, they were absolutely wonderful! They were outstanding, attentive, genuinely helpful, and made our dining experience that much more enjoyable. Good vibes! And very funny! They truly stood out! The food was amazing too»

«Dette pensjonatet ligger sentralt iforhold til cruz bay men er veldig slitt. Vi fikk et lite rom i underetasjen uten varmtvann i dusjen. Vi forsøkte å spørre om et rombytte men dette var ikke mulig. Rom 121 bør man unngå å bo!!!!!»

«Historically charming! I will definitely be coming back and this is where ill stay :)»

«Fine for an overnight stay prior to hitting the ferry for St. John.»

«Good stay. Some staff super helpful, others didn't want to be bothered. Free breakfast was delicious but couldn't be enjoyed in the privacy of our room. I may book again. The property was beautiful»

«Our stay at the Ritz was perfect. Erika, the guest experience supervisor, was one of the nicest people I've ever met. She made our experience even better. Her suggestions, accommodations and guidance helped tremendously. The entire staff was exceptional and among the friendliest I've encountered at a resort. The hotel was gorgeous and well maintained and the pool was picturesque. There were plenty of options for dining and the included water activities get our whole family busy. I highly ...

«Pink Palm never disappoints!»

«No water in the bathroom due to renovation no information about it. Terrible service»

«Excellent hotel. The staff were very helpful in many ways. The view from the balcony was of the harbor and it was amazing. Loved every minute of our stay.»

«The pool area was under construction while we were there. The place was very nice overall and the pillows and bed were very comfortable! Would definitely recommend this place!»