Hoteller i Reef Bay

«The Westin was beautiful. Dirty, but beautiful. There was trash in areas that were there from the day we arrived until the day we left. Everything was expensive: mandatory $40/day valet, mandatory $75/day resort fee. Restaurants were expensive. Glass bathroom door (I like my privacy when using the bathroom). Even after being in a $2500+ hotel, there was a $1000 hold, which we had an additional $760 in fees (valet, resort fee, etc). Overall, I wouldn't recommend.»

«Obvious mold on the walls, bathroom exhaust did not work. No restaurant open on-site and the pool was barely operable. We couldn’t use the pool. We spent most of our time across the bay at Emerald resort. The only problem to the hotel was the proximity to the airport.»

«the resort was pretty nice but they don't provide anything you need help with. If you need anything, you either have to bring it or they will charge you for the smallest things. they wouldn't even give regular water without having to pay for a bottle or going to the bar by the pool. the staff are pretty nice. this resort is also very expensive for little things. all the money you pay for the things on the resort, you might as well pay for an all inclusive and be more relaxed there. my room ...

«great location. eat at smoking rooster right across the street»

«Location is nice, but food and service is not good»

«I really love this hotel, everyone is super nice and helpful»

«This was our first trip to St. Thomas so we chose a middle level place to act as a base to go exploring. It seems to be a dependable, middle of the road type accommodations. Clean and some amenities. The staff were either excellent or completely awful. We had the most issues when we attempted to use the restaurant on the premises. Service was non-existent, with people often getting up and leaving because no one would ever emerge to take their orders. Once you got the food you likely wouldn’t see ...

«No water in the bathroom due to renovation no information about it. Terrible service»

«Room was not clean. Mold on ceiling in shower. Staff wa hit or moss»

«Great Property, nice owners!»

«Our trip was very nice and new memories were made! Property was beautiful and the staff were friendly, polite, and mostly professional. Cons: Lukewarm food and a lack of transparency about fees. Overall it was an 7.5/10.»

«air conditioning was terrible»

«Awful place only stay if your are desperate and no other options. Didn't stay left and went to another hotel.»

«Room was great! The resort and the beach were incredible. I definitely recommend staying here as I am also planning on coming back!»

«The pool bar and penthouse had amazing views!»

«Be sure to have breakfast; it is delicious, nutritious, and the view is awe-inspiring. I had several cups of the ginger, mint lemonade- wow! I didn’t spend much time in my room. But it was nice to come back to a clean one. Staff are very friendly! One could not ask for more and get it.»

«Location to pool was good. Pool wasn’t very clean»

«Dette pensjonatet ligger sentralt iforhold til cruz bay men er veldig slitt. Vi fikk et lite rom i underetasjen uten varmtvann i dusjen. Vi forsøkte å spørre om et rombytte men dette var ikke mulig. Rom 121 bør man unngå å bo!!!!!»

«Beautiful property and great for a family! Snorkeling at the beach was awesome! No one was at the pool. Our room was well appointed and housekeeping was noteworthy! Easy and smooth check in process. Would recommend!»