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Anmeldelser av SACO Reading - Castle Crescent

4 out of 5
SACO Reading - Castle Crescent
2-12 Castle Crescent, Reading, England

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 57 av totalt 104 anmeldelser." "
Rangering på 8 − Bra. 37 av totalt 104 anmeldelser." "
Rangering på 6 − Grei. 8 av totalt 104 anmeldelser." "
Rangering på 4 − Dårlig. 1 av totalt 104 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 104 anmeldelser." "

9,4/10

Renhold

8,6/10

Personale og service

9,2/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Sue

Bodde her 9 netter i april 2024

10/10 – Utmerket

Melissa

Bodde her 28 netter i mars 2024

10/10 – Utmerket

Alexander og Tunbridge Wells

Likte: Overnattingsstedets bygg og tilstand
Management is excellent on spot.
Bodde her 6 netter i mars 2024

6/10 – Grei

Sabyasachi

Likte: Renhold og overnattingsstedets bygg og tilstand
The place is nicely maintained, cleaned and pretty good sized. About 15 min walk to the town center and 20 min to station. However, a lot of improvement needed in communication and check in. They dont respond to your email until a few hours before the check in, doesn't matter how many times you contact. It was very stressful for me as I was travelling from Canada and was in the flight for a significant amount of hours on the the day of check in. At one point I almost thought this is a scam. I called and requested for early check in multiple times, which they noted and said it will be fine, but did not take care of. I had to wait for about an hour to check in. There were no housekeeping for my entire three days of stay. I had to request for some teas and coffees and towels on the third day which responded to in a very tirdy manner. Washroom locks are very old and need changing. I was stuck in washroom once and was terrified. I stopped locking the washroom for the remaining of the stay I would still say the room was very good and clean
Bodde her 2 netter i mars 2024

4/10 – Dårlig

Sabyasachi

Reiste med partner
The place is nicely maintained, cleaned and pretty good sized. About 15 min walk to the town center and 20 min to station. However, a lot of improvement needed in communication and check in. They dont respond to your email until a few hours before the check in, doesn't matter how many times you contact. It was very stressful for me as I was travelling from Canada and was in the flight for a significant amount of hours on the the day of check in. At one point I almost thought this is a scam. I called and requested for early check in multiple times, which they noted and said it will be fine, but did not take care of. I had to wait for about an hour to check in. There were no housekeeping for my entire three days of stay. I had to request for some teas and coffees and towels on the third day which responded to in a very tirdy manner. Washroom locks are very old and need changing. I was stuck in washroom once and was terrified. I stopped locking the washroom for the remaining of the stay I would still say the room was very good and clean
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Ross

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This is a brilliant location and the apartment is large and comfortable
Bodde her 7 netter i februar 2024

10/10 – Utmerket

Verifisert reisende

Forretningsreisende, Reiste med en gruppe
Likte: Renhold og romkomfort
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Guy

Likte: Renhold og romkomfort
Bodde her 2 netter i desember 2023

10/10 – Utmerket

Mariyam

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Amazing stay. Accommodated well to my needs. Will definitely stay here again!! Thank u!
Bodde her 2 netter i november 2023

10/10 – Utmerket

Anna

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excellent place to stay! It was clean and very spacious. They even upgraded me to a bigger room because I asked for two beds! Highly recommend
Bodde her 4 netter i oktober 2023

8/10 – Bra

Wai Kit

Likte: Renhold og romkomfort
The guesthouse is clean and tidy. Staff is helpful and nice.
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Melanie

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
This is an apartment, cleaned before arrival and after leaving. Management are on site to assist with any issues, for example they helped me move items from the top shelves in the kitchen to lower shelves. The location is close to town. However, the nearest supermarket is about a 10 minute walk away. Great place. I’d stay here again.
Bodde her 4 netter i oktober 2023

10/10 – Utmerket

Craig

Forretningsreisende
Likte: Renhold og romkomfort
Bodde her 2 netter i september 2023

10/10 – Utmerket

kwan yeung

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 1 natt i august 2023

10/10 – Utmerket

Ben

Likte: Renhold og romkomfort
Bodde her 1 natt i august 2023

8/10 – Bra

Chak Fong

Reiste med familie og små barn
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
nice place to stay kitchen is very good
Bodde her 1 natt i juli 2023

10/10 – Utmerket

prosper

Forretningsreisende
Likte: Renhold og romkomfort
Home away
Had everything I needed. Got a parking fine though on the first day due to wrong information on street parking. Contacted agency next day and got correct information about on site parking.
Bodde her 3 netter i juli 2023

10/10 – Utmerket

Simon

Forretningsreisende
Likte: Renhold og romkomfort
Will definitely return
So nice to stay with the space & facilities on offer, rather than the usual hotel room. Will definitely return.
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Darian

Forretningsreisende
Likte: Renhold og romkomfort
Impressive
Impressive service, response to messages very quickly
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Lap On

Likte: Renhold og romkomfort
Bodde her 10 netter i juni 2023

8/10 – Bra

Paula

Likte: Renhold og romkomfort
Bodde her 24 netter i juni 2023

10/10 – Utmerket

Paul

Bodde her 4 netter i juni 2023

8/10 – Bra

Helen

Bodde her 2 netter i juni 2023

8/10 – Bra

Christine

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The couch and chair was not comfy to sit and relax watching tv and our keys were not in the safe when we arrived and then maintenance knocked on our door at 9.30am to fit soap dispensers in the toilets/bathroom without prior notice
Bodde her 12 netter i mai 2023

10/10 – Utmerket

denise

Bodde her 1 natt i november 2022
Svar fra Jose den 16. des. 2022
Hello Denise,Thanks for taking the time to review us. I can see that everything was good in your stay

2/10 – Forferdelig

Steph

Bodde her 1 natt i november 2022
Svar fra Jose den 16. des. 2022
Good Afternoon Steph,Thanks for taking the time to review us, I can see for your score that you didn't have a good stay with us, if you want to send me an email explaining what has happened I will be able to action things to avoid this to hapen in the future.

10/10 – Utmerket

Casper

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The accomodation was in great condition and consisted of a spacious bedroom, en-suite, spacious dining room with tv and a fully fitted kitchen. I will definitely be back next time i am in Reading.
Bodde her 6 netter i juli 2022
Svar fra Andrea den 25. juli 2022
Thank you for reviewing your recent stay , we look forward to welcoming you back next time you are in Reading.

8/10 – Bra

Hamish

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Big, quiet rooms with everything you need for a comfortable stay. Only very slight negative is some of the walls show small evidence of past water leaks.
Bodde her 2 netter i juni 2022
Svar fra Jose den 5. juli 2022
Hello Hamish, Thanks for taking the time to review us. I am glad you liked the apartment. About the marks, you are right, we are working on getting them paint, hopefully next time you'll find them perfect Thanks again for your time

10/10 – Utmerket

Niall

Forretningsreisende
Likte: Renhold og romkomfort
Bodde her 1 natt i juni 2022

8/10 – Bra

Hamish

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great option if you are looking for a serviced apartment (with parking) near to the city centre. Very big rooms, equipped with everything you need (but a bit sparse with regards to a comfy sofa in the living room). I really enjoyed my stay and have booked it again
Bodde her 2 netter i juni 2022
Svar fra Jose den 13. juni 2022
Hello Hamish, Thanks for taking the time to review us. I'm glad you enjoyed your stay with us.

6/10 – Grei

carolina

Bodde her 4 netter i juni 2022
Svar fra Jose den 13. juni 2022
Hello Carolina, Thanks for reviewing us. I can see you put us a 6 out of 10. If you want to talk more about any issues you could have had in your stay please feel free to give me a call. Thanks again for your time

10/10 – Utmerket

Dougir

Reiste med en gruppe
Likte: Renhold og romkomfort
Bodde her 1 natt i april 2022
Svar fra Andrea den 16. mai 2022
Thank you for taking the time to rate your recent stay with us, its great to see you rated your stay 10/10. We hope we can welcome you back to SACO Reading soon

8/10 – Bra

Simon

Likte: Renhold og romkomfort
Ok mostly
Good sized clean accommodation. However, a little lacking in maintenance such as in the shower, bathroom fan and loo. The sofa was so big as to be uncomfortable. Kitchen well equiped. The booking system was complicated but perhaps that how it is these days.
Bodde her 3 netter i mars 2022
Svar fra Jose den 23. mars 2022
Hi Simon, Thanks for taking the time to review us. I am sorry about the issues, we are working in the maintenance of the building in the last few weeks and we are getting everything back to how suppose to be, Thanks for letting me know. About the sofa, they just changed them for a new ones, I'm sorry you didn't find it comfortable enough, I will flag this with my head office and let them know. About the booking system, they should be quite easy this days. I don't understand why was that difficult. Again, thanks for your time and sorry about the inconveniences Jose

10/10 – Utmerket

Lisa

Likte: Renhold og romkomfort
We really enjoyed our stay. The apartment had everything you could want and was very clean. Plenty of parking and very close to the town centre and the hexagon. We would definitely stay again
Bodde her 1 natt i mars 2022
Svar fra Jose den 15. mars 2022
Hi Lisa, Thanks for taking the time to review us. I'm glad that you enjoyed your stay and you liked the apartment. Thanks again for your time Jose

6/10 – Grei

Luke

Likte: Renhold og romkomfort
Bodde her 1 natt i januar 2022
Svar fra Jose den 15. mars 2022
Hi Luke, Thanks for taking the time to review us. I see you gave us a 6 out of 10 but I cannot see why. If you want to let me know to try to fix the problem or situation as soon as we can Thanks again for your time Jose

8/10 – Bra

Gillian

Reiste med familie
Likte: Renhold og romkomfort
Enjoyed our stay and very pleased with the accommodation very clean we arrived after dark at rush hour and had problems finding where it was even with Google so pleased 😀 when we rang the phone number supplied for help the lady we spoke to was so helpful, and stayed on the phone with us until we were in the building, I don’t think we would have found it without her help can’t praise her enough we would definitely go back again
Bodde her 2 netter i desember 2021
Svar fra Jose den 17. des. 2021
Hi Gillian, Thanks for taking the time to review us. I am glad to see that you liked the apartment and enjoyed your stay. I'm happy that my colleague was able to help you through the process of check in, I know that my building can be a bit difficult the first time. Thanks again for your time Jose

8/10 – Bra

Nigel

Forretningsreisende
Likte: Renhold og romkomfort
Right location free off road parking.
Property nice and clean. One bed house with Kutcher m / living room m downstairs and bedroom with en suite upstairs. Really comfy bed, omg i miss it. One radiator wasn't working in the living room but the propery manageress who is one the same site gave me her plug in radiator. Good value for money. Walking distance from the cinema and wetherspoons. 5 mins to motorway.
Bodde her 3 netter i november 2021
Svar fra Jose den 1. des. 2021
Hi Nigel, Thanks for taking the time to review us. I'm glad you liked the apartment and enjoyed your stay. I'm sorry about the radiator, I'm glad we manage to get you a solution quickly. Thanks again for your time Jose

8/10 – Bra

Wai Yin

Reiste med familie og små barn, Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Bathroom 去水有點問題，但整體都不錯
Bodde her 10 netter i november 2021
Svar fra Jose den 1. des. 2021
Hi Wai Yin, Thanks for taking the time to review us. I see that something happened in your stay with the bathroom but I cannot understand what. If you want to contact me and explain it for me to know and get it resolve for the future. Thanks again for your time Jose

6/10 – Grei

David

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 2 netter i november 2021
Svar fra Jose den 1. des. 2021
Hi David, Thanks for taking the time to review us. Jose

10/10 – Utmerket

JOAN

Reiste med en gruppe
Likte: Renhold og romkomfort
Bodde her 1 natt i september 2021
Svar fra Andrea den 20. okt. 2021
Thank you for reviewing your stay with us, we hope to welcome you back soon

8/10 – Bra

Trixia

Reiste med en gruppe
Likte: Renhold og romkomfort
Bodde her 1 natt i august 2021
Svar fra Andrea den 20. okt. 2021
Thank you for reviewing your stay with us, we hope to welcome you back soon

10/10 – Utmerket

David

Reiste med en gruppe
Likte: Renhold og romkomfort
Bodde her 1 natt i august 2021
Svar fra Andrea den 20. okt. 2021
Thank you for reviewing your stay with us, we hope to welcome you back soon

10/10 – Utmerket

Graham

Likte: Renhold og romkomfort
Bodde her 2 netter i august 2021
Svar fra Andrea den 20. okt. 2021
Thank you for reviewing your stay with us, we hope to welcome you back soon .

10/10 – Utmerket

Chung Wai

Reiste med familie
Likte: Renhold og romkomfort
great hotel. nice place to stay
Bodde her 14 netter i august 2021
Svar fra Jose den 31. aug. 2021
Hi Chung Wai, I want to thank you for taking the time to review us. I'm glad you liked the apartment and enjoyed your stay Thanks again Jose

8/10 – Bra

Li

Reiste med familie
Likte: Renhold og romkomfort
excellent apartment and management
apartment is very good, free car parking is well,and all staff ,manager and staff very well. I will recommend to my friend and will choice again in future.
Bodde her 14 netter i august 2021
Svar fra Jose den 31. aug. 2021
Hi Li on, I want to thank you for taking the time to review us. I'm glad you liked the apartment and enjoyed your stay Thanks again Jose

10/10 – Utmerket

Daniel

Likte: Renhold og romkomfort
Lovey
Awesome!! Thanks
Bodde her 1 natt i august 2021

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excellent value for money. I couldn’t have wanted anything more for the price we paid.
Bodde her 1 natt i juli 2021
Svar fra Debs den 19. juli 2021
Thank you for taking the time to complete a review. I am glad that you enjoyed your stay with us and found it good value for money. We do hope to see you back very soon. Kind Regards Debbie Potter Apartment Manager

10/10 – Utmerket

Integra

Forretningsreisende
Likte: Renhold og romkomfort
Great place to stay
Great place to stay, close to the centre of Reading, plenty of parking. The apartment was very clean and had everything i needed. The rooms were spacious and i would highly recomend
Bodde her 1 natt i juni 2021
Svar fra Debs den 19. juli 2021
Thank you for taking the time to complete a review. We are often complimented about the size of the apartments which is quite unusual these days. Hope you return very soon Kind Regards Debbie Potter Apartment Manager

8/10 – Bra

Sarah

Reiste med familie
Likte: Renhold og romkomfort
Excellent place to stay
Lovely accommodation. Booking in procedure needs looking at though. I was sent 2 emails with 2 different keysafe codes. Thankfully staff were there to sort it out.
Bodde her 3 netter i juni 2021
Svar fra Debs den 28. juni 2021
Thank you for taking the time to complete a review. I am pleased to hear that you liked the accommodation and assure you that the checking in procedure will be looked into. We look forward to welcoming you back very soon. Kind Regards Debbie Potter Apartment Manager

8/10 – Bra

Tony

Likte: Renhold og romkomfort
Adequate
Very nice place to stay, but apartment was dated, wifi was almost non existent,noisy at times
Bodde her 14 netter i mai 2021
Svar fra Debs den 26. mai 2021
Thank you for taking the time to complete a review. We do not usually experience problems with our Internet you should of told us whilst you were in house so that we could assist you further. We are about to have a refit at Castle Crescent so rest assured you will not find it dated from late June of this year. We look forward to welcoming you back very soon. Kind Regards Debbie Potter, Apartment Manager