Hoteller i Quetzaltenango

«Todo fue excelente, pero la amabilidad del personal hizo que fuese aún mejor. Regresaremos»

«Aside from the room surpassing our expectations, the staff were the best. The receptionist helped us with transportation and the server at the restaurant was super attentive and the food was amazing. Last but not least the bartender makes the best cocktails. The hotel overall was the best out of all the ones we stayed at. They gave us vouchers for complimentary drinks. The area was in the middle of everything and the inside of it was beautiful. Highly recommend.»

«Great staff 👍»

«Habitaciones cómodas y el personal atento, lo que me gusta también es la ubicación del hotel cerca de todo. Parque etc.»

«Sin duda es un lugar que recomiendo restaurante habitación y servicio del personal excelente gracias. »

«Fantastic value! Great room, comfortable bad excellent staff, hot showers and a decent breakfast. Great downtown location. »

«Amazing place. Great price and even better staff. Breakfast was great! »

«Room shower was dirty. Female hair everywhere. When I checked out in the morning I was at the front desk at 7:30am when the “start” to serve breakfast and no one showed up. I left after several minutes of standing there with no answer. I had the room outside in the corner and it was very noisy with the road just outside »

«Very nicely appointed room»

«Es un lugar horrible hice mi reservación, cuando llegue al lugar nunca me atendieron estuve esperando y tocando el timbre y también llame simplemente no hay atención. Solo espero que me reembolsen la reservación »

«It cUsed many problems to get another booking, cause the hotel is out of service.I went and it’s closed. Apparently, a shopping mall will be built soon. I think it would be very good that you make updates to avoid these inconvenients to your customers. I hope the vredit card iwas not charged. The bank says they aren’t responsible for this and still it cannot be seeen on the ststement of account. First time I have this inconvenient. May you help me finding out about payment? Thanks a lot. »

«This property charges premium prices but delivers very little beyond the view. The location overlooking Lake Atitlán is beautiful. Unfortunately, that’s where the positives end. The internet was essentially unusable during my stay. For a hotel at this price level, reliable internet should be basic. I had work to do and could not connect. Mobile data also barely works in this location, so the hotel’s Wi-Fi is the only option. What made the situation worse was the response from staff. No one ...

«One of the best hotel experiences ever. The staff is kind and prompt, the food is fresh and delicious, the rooms are stunning, the views are stunning and the grounds of the property are a small paradise. You felt you were in your own little heaven. »

«The house is dirty, smells humid, dust everywhere, no hot water after 1 minute of shower, no a/c, everything is old and outdated, sheets and towels were stained, it’s in the middle of nowhere in the jungle. We found a scorpion in the bedroom. The only good thing is who manages de property, that service is amazing and will help you get everything organized and scheduled, but the actual property is not at all how it seems in the photos. I definitely do not recommend staying here or would stay ...

«Super friendly staff, great food and great vibes! We only stayed for one night but they had plenty of activities on offer. The room was very clean however shower is an eco shower so the hot water did run out after a short time »

«Very slow the service. »

«Rooms were so beautiful, staff was very kind as well! Breakfast was amazing, eating in front of a perfect view!»