Hoteller i Zunil

«Clean place, great host, close to the city»

«Room was amazing Staff they’re respectful and helpful Great location , quiet and peaceful »

«The hotel don’t mention that restroom is not in the room. Also there a lot of walking steps up hill. »

«Do»

«Check in policy is unclear. The cash policy is listed in FAQ but not noted in the auto message after booking or clearly displayed. It is also misleading when you’re required to leave a credit card for booking. Upon arrival I was told I had to make multiple transactions and my credit card company flagged it as fraud. I had use my limited international cellular service to contact customer service to resolve the issue. Then my room was infested with ants! They were in my bed and suitcase. I had to ...

«Staff was very friendly and helpful. We went without power for one night due to storms but that was not the hotels fault. There also was a ton of ants and spiders in the bathroom but as it is basically outside that came expected. If you are staying in the dome, be prepared to hear everything that is going on outside till at least 10 at night»

«Gracias »

«yes»

«Somethings were amazing, the staff, the clean rooms, the wonderful food, and beautiful grounds, and magical massages. Somethings were less than wonderful, but take the good with the bad. The hot water is more along the line of warmish water. My rooms door knob broke, but was fixed the next day. »

«The hotel room was fine and having the free breakfast was really nice. We needed to communicate with them before we arrived due to a flight delay and we were hoping to get a partial refund for one night as it was refundable before a certain date and we couldn’t arrive on the date planned. However, communication with them was next to impossible, which was really stressful and so we couldn’t change the reservation. It was also really noisy outside the hotel overnight due to things beyond their ...

«Owners and staff were amazing. They lined up private tuktuks and boats when needed and gave great suggestions for places to visit on the lake. 10/10 recommend »

«Rooms were so beautiful, staff was very kind as well! Breakfast was amazing, eating in front of a perfect view!»

«Hotel conforme para una noche de trabajo, simple y correcto sin mas.»

«Parking was easy and secured »

«Todo fue excelente, pero la amabilidad del personal hizo que fuese aún mejor. Regresaremos»

«Great staff 👍»

«Sin duda es un lugar que recomiendo restaurante habitación y servicio del personal excelente gracias. »