Hoteller i Salcajá

«Cuando llegamos no estaba ninguna reservacion registrada en el frontdesk, teniamos que volver a pagar la noche. Tambien no habia agua caliente, mi esposa rechazoʻ quedarnos. NO NOS HOPEDAMOS ALLI NINGUNA NOCHE. POR FAVOR NECESITAMOS REFUND!!»

«Staff was very friendly and helpful. We went without power for one night due to storms but that was not the hotels fault. There also was a ton of ants and spiders in the bathroom but as it is basically outside that came expected. If you are staying in the dome, be prepared to hear everything that is going on outside till at least 10 at night»

«The hotel don’t mention that restroom is not in the room. Also there a lot of walking steps up hill. »

«Hotel conforme para una noche de trabajo, simple y correcto sin mas.»

«Clean place, great host, close to the city»

«Check in policy is unclear. The cash policy is listed in FAQ but not noted in the auto message after booking or clearly displayed. It is also misleading when you’re required to leave a credit card for booking. Upon arrival I was told I had to make multiple transactions and my credit card company flagged it as fraud. I had use my limited international cellular service to contact customer service to resolve the issue. Then my room was infested with ants! They were in my bed and suitcase. I had to ...

«Do»

«We had wonderful time! »

«This property charges premium prices but delivers very little beyond the view. The location overlooking Lake Atitlán is beautiful. Unfortunately, that’s where the positives end. The internet was essentially unusable during my stay. For a hotel at this price level, reliable internet should be basic. I had work to do and could not connect. Mobile data also barely works in this location, so the hotel’s Wi-Fi is the only option. What made the situation worse was the response from staff. No one ...

«Todo fue excelente, pero la amabilidad del personal hizo que fuese aún mejor. Regresaremos»

«Great staff 👍»

«Yes»

«Staying at El Picnic was truly unique & an unforgettable experience. Located in one of the quietest areas of Lake Atitlan (Tzununa), it is where you go to truly unwind. I stayed 2 nights. The Owners Gabi & Jochen are absolutely the most wonderful hosts you’ll meet. Warm, genuine, honest individuals who have built this 4 room accommodation out of their Love & Passion (architect & civil engineer). They live on property and are there to serve guests 24/7 and make sure you have the optimal ...

«Sin duda es un lugar que recomiendo restaurante habitación y servicio del personal excelente gracias. »

«The hotel room was fine and having the free breakfast was really nice. We needed to communicate with them before we arrived due to a flight delay and we were hoping to get a partial refund for one night as it was refundable before a certain date and we couldn’t arrive on the date planned. However, communication with them was next to impossible, which was really stressful and so we couldn’t change the reservation. It was also really noisy outside the hotel overnight due to things beyond their ...

«La comodidad de las habitaciones y el personal ayudan que uno se sienta tranquilo. Se los recomiendo. »

«Somethings were amazing, the staff, the clean rooms, the wonderful food, and beautiful grounds, and magical massages. Somethings were less than wonderful, but take the good with the bad. The hot water is more along the line of warmish water. My rooms door knob broke, but was fixed the next day. »

«Rooms were so beautiful, staff was very kind as well! Breakfast was amazing, eating in front of a perfect view!»