Hoteller i Quad Cities

«The desk clerk was rude. She answered my question before I could ask it. We were not given the room we booked through Expedia and were told that it was not advisable to book with third-party vendors. So, I said, “Okay, we also booked a room directly with Element, and we still didn’t get the room we booked.” The clerk responded that we were only staying for one night. It didn’t matter; we had paid for a room and should have received it. If not, she should had offered a discount rate.»

«They have very clean rooms, lovely staff, hot tub that was nice and warm, and there are plenty of shops near by for shopping and food.»

«Great place!»

«Convenient parking and lots of shopping and restaurants close by. Highly recommend this hotel. »

«Nice. Clean property, friendly staff, great breakfast. »

«Clea, comfortable stay!»

«Room was okay, nothing special but nothing really wrong either. The bathroom was a nice size and had two sinks.»

«Check in was fast, rooms were big and clean!»

«Thank you »

«The hotel is in a great area with lots to do! The room was beautiful and the bed was comfortable. The breakfast had just what we needed and a good variety. »

«Breakfast was good 👍 »

«I was impressed with how good a shape this property is in with as many tournaments that come through. They do a very good job here. If your playing at TBK this is the place to stay »

«The Improvement in the hotel over a year ago was phenomenal the breakfast buffet should have a senior discount but I did feel very well taken care of by the staff our room was clean the bar was great»

«Yes»

«Initial check in was good, pool/hot tub was not quality. Hot tub water was cold cold. Not a huge deal just a minor headache. Beds are atrocious, went to call for more pillows. Night audit was on break, not answering phones for almost two hours. Went down and this person threw an attitude because she had to go to the desk and do her job. How did she react to such a simple request? She gave us dirty used pillows. As such, we will NOT be using Hilton products any longer. I do not recommend this ...

«Resort fees seem un-necessary.»

«Pool and hot tub were broke I paid $200 for one night without access to the pool or bar area that has pool table none of this was compensated either. I think they should have gave us a partial refund. We came for the pool and they didn’t have one or offer any type of discount or refund. Sad because I went 5 years ago and it was much better.»