Hoteller i Moline

«The desk clerk was rude. She answered my question before I could ask it. We were not given the room we booked through Expedia and were told that it was not advisable to book with third-party vendors. So, I said, “Okay, we also booked a room directly with Element, and we still didn’t get the room we booked.” The clerk responded that we were only staying for one night. It didn’t matter; we had paid for a room and should have received it. If not, she should had offered a discount rate.»

«Very clean »

«The shower is getting black mold. There were boogers on the headboard I had to clean myself. »

«front desk concierge...felt like a front desk police station. »

«They have very clean rooms, lovely staff, hot tub that was nice and warm, and there are plenty of shops near by for shopping and food.»

«Nice. Clean property, friendly staff, great breakfast. »

«It is always a pleasure to stay at this Residence Inn. From the greeting you get upon arrival to your checkout. The people are so kind and helpful. The room is always clean. A great place to stay.»

«Pool and hot tub were broke I paid $200 for one night without access to the pool or bar area that has pool table none of this was compensated either. I think they should have gave us a partial refund. We came for the pool and they didn’t have one or offer any type of discount or refund. Sad because I went 5 years ago and it was much better.»

«Horrible, and I would not have made it a big deal had they given my money back but I got there saw the place looked nothing like the pictures and wanted my money back instantly. Literally 5 mins after it was booked. They refused to give me any kind of refund. I was on the phone an hour had to call 2x the whole time my kids are in the car bc they refused to give me my money. I’m still trying to get my money back for a room I never stayed at. DO NOT BOOK!!! They steal peoples money refuse refunds. ...

«Clean, spacious room. Appreciated the covered, attached garage, felt safe. »

«Hot and cold breakfast GM was great and staff very friendly and helpful You can fly and park at hotel for 1/2 the price airport charges, and have a shuttle The suites are definitely a plus I felt pricing was good»

«Muy amables y muy cómodo Espacio agradables Los empleados muy amables todo el tiempo Recomendables »

«Yes »

«Property was clean, beds and pillows were very comfortable and the staff was very friendly!»

«Room was okay, nothing special but nothing really wrong either. The bathroom was a nice size and had two sinks.»

«Pool was GREAT. Truly. Big poop. Big space. Kids loved it. Room was solid. Breakfast was ok. Initial staff that checked us in was great, the other staff essentially treated us like we were an inconvenience. And when we were just loading up the cart / leaving the room, the phone rang at 11:02 (I know this was the exact time because I checked my watch) with the old man up front barking at us "uh, you know checkout was 11?!" WILL NOT COME BACK. »

«Everything was amazing!»

«Yes it was welcome to pets The hotel needs updates. The owners/staff and I did not speak the same language so communication was difficult »

«No toilet paper or towels.... super old property with the oldest comforter and pillows ive ever seen. I just wanted to get outs there.»