Hoteller i Punta Allen

«Hotel has great potential, but is very poorly managed. This is a very expensive hotel and does not provide a service in line with what is charged. The beach is gourgeous, but full with plastic waste that comes from the sea. All neighboring hotels and restaurants clean their beaches, this one does not. Additionally, the hotel charges disproportionate prices on everything: transfer from Cancun airport is 3x more than what we paid, a meal is 2x more than any restaurant in the village, a tour to ...

«Wonderful hostess. Lovely cenote, it is slightly busy during the day as the Cenote is shared by 4 establishments. In the morning and evenings it is peaceful. The grounds and the yoga room were serene. No AC was fine in April. Lots of mosquitoes. The bed nets helps but the screened porch doe not keep them out. Keep in mind this is at the end of the hotel zone so it takes 25-45min to get here from the main intersection with the Tulum traffic. Overall if you are looking for glamping experience, ...

«Un desastre al llegar... no hay quien te reciba, te mandan una clave, que a mi nunca me funciono, estuve 2 horas afuera esperanfo, como esta alejado, no hay señal, tuve que regresar al pue lo para intentar comunicarme, nunca me contestaron, el telefono que tienen esta fuera de servicio...el lugar no tenia ningun servicio y no habia nadie para resolver, afortunadamente llego una persona que nos reubivo a otro lugar, nos mandaron un tipo hostal (casa ambar) que esta mucho mucho mejor... este lugar ...

«The staff was amazing! They were so attentive and kind. The room was beautiful! I loved the comfortable beds and the vibrant yellow tiles in the shower ❤️‍🔥 Gracias for a wonderful stay! We will be back! »

«Bedbugs!! First of all there is no sign from the main road, it is VERY diffucult to find the hotel. We took TWO different cabs, both of them ended up giving up to help us find it. We walked around for about halv an hour after, before we finally found the hotel. When we first arrived at the hotel is was very dirty everywhere. The lobby area both looked under contruction AND old and dirty. And the room was FILLED with different bugs because of all the cracks around the windows and door. And the ...

«I will first start with they left me stranded at the airport when I made arrangements for their shuttle service. I landed at 3:45 and didn’t get to hotel til just after 6. When I arrived, there was no one to check me in. I waited another 20 minutes for someone to get me into a room. I paid for a superior room, and it was not what I received. I was told that the pictures shown on Expedia are different from what you actually receive. He said it has been an issue, but they haven’t done anything ...

«L’emplacement de cet hotel est parfait, sa proximite de la plage (il est sur la plage) et son decor raffine. Le personnel est tres attentionne. Les serviettes de plage et celles dams le chambres de meme que les draps pourraient etre changes. Ils ne donnent pas la meilleure impression de l’etablissement. Merci Antonio, David pour votre excellent service au resto et a la plage ainsi qu’Hector a la reception.»

«La habitacion es un poco fría y estaria bien tener cobijas extras. Pero todo excelente »

«I rarely leave negative reviews, but this was genuinely the worst hotel stay I’ve experienced despite extensive international travel. The biggest issue was safety and connectivity. There was essentially no Wi-Fi and almost no cellular reception, making it extremely difficult — and honestly concerning — to contact anyone, get directions, or access help when needed. For a property marketed at a higher standard, this alone is unacceptable. The room itself was far from a four-star experience: ...

«The short version: Pros: On the beach Friendly staff Daily sargassum removal Centrally located in hotel district Cons:Run down Loud club next door The staff were great people, but the property itself is getting quite run down. We're regular visitors to Cuba, so I think we can say fairly confidently that we're not fussy, and this place was on par with a cuban 3-star. The AC wasn't enough to cool the room , the door was made of boards with a latch ...

«What stood out was an amazing bed. Nice & firm which is good for lower back issues. The property was cleaned every day The view was beautiful as we were upper floor deluxe & we could see the turquoise sea through the leaves of the palms trees so I felt like I was in a jungle. At night all I could hear was the waves breaking on the beach. The staff were all very friendly & David was our waiter on the beach & looked after us very well. Thank you David »

«A hidden gem in the lush jungle of tulum. Just a few steps from the beach. The beach club was vibin high. The drinks and food were amazing. HIGHLY RECOMMENDED»

«I loved everything about this place! If you are looking for a legit eco lodge experience, this is the place. It’s just far enough from all the hustle and bustle of Tulum. Nestled in the mangrove jungle, surrounded by exotic fauna and wildlife. The grounds are stunning and well kept and the lodge was stocked with every amenity one could think of. We will definitely return to this hidden paradise. »

«It was a very pleasant couple days with our family in Tulum»

«This wonderful spot and we had a fantastic time. The cabins are clean, beds and sheets are soft and the beach is spectacular. The food and service is excellent. It’s different than your typical vacation spot. By the time we left the staff and other guests felt like friends and family. And there are cats!! »

«Utrolig flott beliggenhet rett ved stranden. Gode (og mange nok) solsenger/cabanas. Veldig sjarmerende sted, drar gjerne tilbake hit.»

«Jeg likte at Casa Ganesh lå rett på stranda, personalet var fantastiske og veldig imøtekommende med alt. Deilig at de serverte kaffe på rommet når man spurte om det. Det er et utrolig koselig og fint hotell midt i kjernen av Tulum beach. Elsket alt ved stedet og jeg kommer tilbake hit når jeg skal til Tulum igjen »