Hoteller i Plata

«AirCo was good, property is very roomy. The location of the hotel is excellent: next to the square of Cayey, with several restaurants and bars. The staff is excellent, and they will help to improve a stay by listening and acting upon feedback.»

«Ok»

«One of the beds was not in a good condition. My daughter could not sleep that night because de bed was inclined to one side. So the next night we had to make reservation in other hotel because of that night experience. »

«This was my 2nd time in 1 year coming here if that tells you anything! No words can expalin the beauty of this place.»

«Habitación Limpia, ubicación »

«From check in to check out, the staff was amazing. Nothing was too hard for them to give to us. Friendly and so professional! The only thing is, we needed an iron in the room and we didnt have one but that was it. Clean, new, private and very well cooled. Excellent stay!»

«Excelente servicio y ubicación »

«Overall clean hotel, friendly staff, and breakfast included. Breakfast included yogurt, French toast, coffee, juice, cereal, bacon, pancakes, eggs, fruit and oatmeal - variety of items to choose from. »

«Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. »

«Buen lugar para descanso »

«Todo muy bien »

«The iron was not working and not hot water.»

«The best part of this hotel was the bathroom it was very clean. Everything else is left to be desired. »

«The staff clamed that they sent me instructions on how to enter the room and I didn’t see anything in my mail box reflecting that claim I had to sleep in my car that night I had no phone number to call.»

«Poot and parking is not safe.»

«Room was ok if you like cold showers as there was no hot water … I notified hotel as soon as I noticed and they said there was no isssues before I checked in …staying for two nights so I asked for one back to find another hotel and they declined . Said they would send maintenance out … maintenance never came and I kept saying no hot water … I saw cleaning lady and asked her to show me if I’m doing something wrong and she said previous guests have complained and nothings been done about it’s, so ...